Why Choose Our Repair Services?
Quality Service, Fair Pricing
Appliance Factory has been in the industry for decades and has full confidence in taking care of all your appliance repair needs. And with our unbeatable service and experienced technicians, you can always count on us to be there for you, even long after your purchase has been made. So, if you have a question about an appliance you’ve purchased from us or require service, please don't hesitate to reach out. Our team is ready to assist you every step of the way.
Factory-Trained Technicians
Our service team consists of highly skilled technicians who undergo rigorous training to stay up-to-date with the latest advancements in appliance repair. This ensures that they can effectively diagnose and fix issues with all the appliances we sell.
Expert Knowledge
Each member of our service team has in-depth knowledge of the appliances we offer, allowing them to provide precise and efficient repairs. You can trust that your appliances are in good hands.
Comprehensive Repairs
From minor fixes to major repairs, our team can handle it all. Whether it’s a refrigerator, oven, dishwasher, or any other appliance, we’ve got you covered.
Reliable and Timely Service
We understand the inconvenience of a malfunctioning appliance. That’s why we strive to provide prompt and reliable repair services to get your appliances back in working order as quickly as possible.
Schedule Service
Send us your details, and one of our friendly and knowledgeable professionals will reach out.
Service & repair FAQs
What appliance repair services does Appliance Factory offer?
We offer appliance repair for everything from minor fixes to major repairs, including refrigerators, ovens, dishwashers, and other appliances. Appliance Factory has been in the industry for decades, and our team stays available to you long after your purchase has been made. To get started, send us your details through our online service request form and one of our knowledgeable professionals will reach out. You can also contact your nearest store with any questions about an appliance you purchased from us.
Are your appliance repair technicians factory-trained?
Yes, our service team consists of factory-trained technicians who go through rigorous training to stay up to date with the latest advancements in appliance repair. That training helps them effectively diagnose and fix issues with the appliances we sell, and each technician has in-depth knowledge of the models we offer. If you're not sure whether your appliance is something our team can service, reach out to our team and we'll help you figure out the next step.
How do I request appliance repair service?
The simplest way to request service is to send us your details through our Request Service form, and one of our friendly, knowledgeable professionals will reach out to you. When you submit your request, it helps to include the type of appliance and a short description of what's going wrong so our team understands the problem right away. If you'd rather talk to someone directly, you can also call, email, or chat with us, and we explain those options below.
Why should I choose Appliance Factory for appliance repair?
You can count on factory-trained technicians with in-depth knowledge of the appliances we sell, which allows them to provide precise and efficient repairs. Our team handles everything from minor fixes to major repairs, and we understand how inconvenient a malfunctioning appliance can be, so we strive to provide prompt and reliable service to get your appliance back in working order as quickly as possible. Appliance Factory has been in the industry for decades, and we're confident in taking care of all your appliance repair needs.
Can you repair an appliance I bought from Appliance Factory?
Yes, we provide repair service for appliances you've purchased from us, and you can always count on us to be there even long after your purchase has been made. Our technicians know the appliances we offer inside and out, which helps them diagnose and fix problems accurately. If you have a question about something you bought from us, contact one of our stores or submit a service request online and our team will take it from there.
Can I call or email Appliance Factory with an appliance question?
Yes, you can call us at 303-336-1599 or email presidentshotline@appliancefactory.com, and our team will be ready to assist you every step of the way. You can also use the live chat on our website, or visit a showroom in person. If you'd like to stop by, our store locations page lists every Appliance Factory & Mattress Kingdom store, so you can find the one closest to you.
What support comes with a Bodewell membership after I buy an appliance?
Our Bodewell membership costs $149.99 per year, and its benefits begin immediately. Members get exclusive discounts on appliances, savings on parts and accessories, a dedicated Concierge Line for appliance questions and support, and Smart Home Support for setting up connected appliances through the SmartHQ app. The membership is designed for Monogram, Cafe, Profile, and GE appliances, renews annually, and can be canceled at any time. Ask us about current offer terms before you enroll.
Where can I find an Appliance Factory store near me?
We have Appliance Factory & Mattress Kingdom stores serving customers in cities including Denver, Aurora, Fort Collins, and Littleton in Colorado, Cheyenne in Wyoming, Florence in Kentucky, Evansville and Terre Haute in Indiana, and Cincinnati and Columbus in Ohio. Our store locations page lists addresses and contact details for every location, so you can reach the team closest to you with questions about service or an appliance you've purchased.
Do you also handle delivery and installation of new appliances?
Yes, in addition to repairs, we offer local delivery with basic installation, drop-off delivery, and custom installation quotes for built-in appliances and other non-standard installations. Our delivery and installation page explains each option, and you can submit a custom installation quote request when your project needs more than a standard hookup. If you're replacing an appliance that stopped working, we can help you get the new one delivered and set up.
What if my appliance can't be repaired and I need a replacement?
If a replacement makes more sense, we carry refrigerators, cooking appliances, dishwashers, and laundry appliances to help you find the right fit for your home. We also offer financing options, and our team can arrange delivery and installation for your new appliance. Contact your local store and we'll walk you through your options one step at a time.

