Skip disability assistance statement.

Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you have a disability we are here to help you. Please call our disability services phone line at 720-772-3434 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for anyone with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

Appliance Factory, Inc. ® and its affiliated entities (collectively "we" or "our" or "us" or "company") strives to improve your shopping experience on our Website, www.appliancefactoryonline.com. Our Website utilizes third-party technologies that collect information about our Website users, including without limitation our user’s browsing history, demographic information, and other data related to the user’s use of our Website and the Internet. We or our third-party partners may use this data to provide our Website’s users and other customers with more targeted promotions and sale opportunities. We are committed to employing these technologies and related practices conscientiously and appropriately to ensure the information collected about our Website’s users conform to legal and ethical requirements. By using our Website, you consent to our Website utilizing such technologies. If you do not want information about you collected, please do not use our Website or you my opt-out of the collection your information by clicking on the op-out button below in section (2).

Privacy Policy Statement

This Privacy Policy applies to all of the products and services offered by our Company. our Privacy Policy describes how we treat personal information our Website’s users ("you") provide us or that we collect on our Website, This Privacy Policy does not encompass other Websites referenced by us in print, online, in e-mail, or in any other form.

(1) Information we Collect.

We may collect the following types of information:

  • Customers: We may collect personally identifiable information necessary for registration and billing from customers who purchase our products and services online or at our retail locations.
  • General visitors: We may collect information for internal or external marketing purposes about pages that visitors browse. This information does not contain e-mail addresses.
  • Information you provide – From time to time, you may submit your personal information to us through our Website. we may combine the information that you submit with information from our other services or from third parties in order to provide you with a better experience and to improve our product offering and the quality of our services. We may give you the opportunity to opt out of combining such information.
  • Cookies – A "cookie" is a packet of information that a Web server sends to a user’s computer to identify that specific user the next time he or she visits the site. When you access our Website via a browser, application or through other methods, our or our third-party partners’ servers automatically record certain information. These server logs may include information such as your web request, your interaction with a service, Internet Protocol address, browser type, browser language, the date and time of your request, and one or more cookies that may uniquely identify your browser or your account. our Web server may also send one or more cookies to your computer or other devices and we may use these cookies to improve the quality of our Website, to improve our services to you when you visit our Website, and to improve our product offerings on our Website and at our retail store locations. Such improvements may include storing our users’ preferences and tracking our users’ trends, and we may also use cookies to enhance our Web-based advertising services.
  • Affiliated Services on Other Sites – we offer some of our services on or through other Websites that are affiliated with our company. Personal information that you provide to those sites may be sent to us in order to deliver better service to you and we may transmit personal information you send to us to these affiliated Websites so that they can offer better service to you. We process such information under this Privacy Policy.
  • Other Sites – This Privacy Policy applies to our services only. we do not exercise control over the sites, products or services, or links from within our various services, including our Affiliated Services. These other sites may have their own Privacy Policy, may place their own cookies or other files on your computer, collect data, or solicit personal information from you.
  • Personal Information. When you send email or other communications to us, we may retain those communications in order to process your inquiries, respond to your requests, and improve our services. When you send and receive such messages to or from one of our services that provides similar services, we may collect and maintain information associated with those messages, such as the phone number, the wireless carrier associated with the phone number, the content of the message, and the date and time of the transaction. If we or our third-party partners collect personal information about you, we may use the information in the same manner as if you provided us with your information.
  • Protection. we may also use the Personal Information that you provide us to protect our rights or property and the rights and property of our users, as required by law

If we use this information in a manner different than the purpose for which it was collected, then we will ask for your consent prior to such use.

(2) Opt-Out.

If you do not want information about you collected, please do not use our Website.

(3) Information Sharing.

We do not share or sell personal information with other companies or individuals outside of our Company, to include our affiliates unless you consent or we have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to: (i) satisfy any applicable law, regulation, legal process or enforceable governmental request; (ii) enforce any of our Terms of Service, including investigation of potential violations thereof; (iii) detect, prevent, or otherwise address any fraud, security or technical issues, and/or (iv) protect against harm to the rights, property or safety of our Website, our company, our affiliates, our users, and/or the general public as required or permitted by law.

(4) Information Security.

We take reasonable and appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices, and other security measures, including reasonable data encryption measures and physical security measures to guard against unauthorized access to systems where we store personal data. We also restrict access to personal information to our employees who need to know that information in order to process it on our behalf or on the behalf of our affiliates. These individuals are bound by confidentiality obligations to our company and may be subject to discipline, including termination, civil prosecution, and reporting to law enforcement if they fail to meet these obligations. However, although we endeavor to protect the personal information you provide us, we cannot guarantee information security and cannot be accessed by unauthorized third parties and we assume no liability of any kind for the acts of third parties, including employees who deviate from their job requirements and obligations to our company.

(5) Enforcement.

We abide by all applicable laws and regulations as it pertains to protecting the personal information you provide us. We periodically review and audit our compliance with this Privacy Policy. When we receive formal written complaints from a user of our Website, we will contact the use to obtain more information, and if appropriate we will use reasonable efforts to correct the issue. Upon lawful order or upon our determination, we will cooperate with law enforcement and/or regulatory authorities, including local data protection authorities, to resolve valid complaints regarding the transfer or loss of personal data that cannot be resolved between us and a complaining individual.

(6) Updates to Privacy Policy.

Please note that this Privacy Policy may be updated from time to time. we will endeavor to not reduce your rights under this Privacy Policy without your explicit consent. we will post any Privacy Policy changes on this page.

Product Statements

Although Appliance Factory Online endeavors to provide you with all products we advertise on our Website, our inventory supply and our customers’ demands may alter our ability to provide you with advertised products. The inventory levels of products displayed on our Website vary. Product availability cannot be guaranteed.

Appliance Factory Online also endeavors to post accurate and up to date price information on all products we advertise on our Website; however, inadvertent human or computer errors can occur and we assume no liability or any kind for such errors. Prices are subject to change at any time without notice. We reserve the right to refuse to honor any incorrect advertised prices.

Legal Notices

(1) Errors

This Website is maintained to enhance access to information about our products and services; if errors on this website are brought to our attention, we will try to correct the errors. We accept no responsibility or liability whatsoever with regard to the information on this site.

(2) Framing

We do not allow framing of our Website or the Websites of our affiliates.

(3) Trademarks

Appliance Factory Outlet ®, Appliance Factory®, Brand New Full Warranty ®, and all related logos, names, and taglines are registered marks of A and A Quality Appliance, Inc. and/or its affiliated entities; all rights are reserved by A and A Quality Appliance, Inc. and/or its affiliated entities. You may not use any of these registered marks including, without limitation, names, logos, or graphics, without Appliance Factory Online’s prior written consent, except that you shall have the right, and obligation, to use any such trade or service marks or logo included in, or required to be used in connection with, our advertising, promotions, products and/or services.

(4) Copyright

The contents of our Website are protected by U.S. and international copyright laws. The contents of this Website are owned by or licensed to Appliance Factory Online and its affiliated entities.

You may not reproduce, distribute, republish, upload, transmit, display, prepare derivative works of, duplicate, publicly perform, sell, transfer, assign, license or use for commercial purposes any copyrighted material on the this Website without the prior written consent of Appliance Factory Online and its affiliated entities, except as otherwise provided law. All rights not expressly granted in these Terms of Use are reserved to Appliance Factory Online and its affiliated entities.

No quotes or images from any material on this Website may be used in any media without appropriate attribution to the source of the quotes or images.

Any other use of any content on this Website requires prior written permission from and/or its affiliated entities.

(5) User Intellectual Property

You agree that you will not to post or submit any of your intellectual property including, but not limited to, your trademarks and/or your copyrighted materials on this Website. In the event you post or submit such intellectual property you own on this Website, whether through a volitional act or accidentally, you expressly agree that you are providing and/or licensing such intellectual property you own to us free of any fees, costs, liability or obligations of any kind. In such an event you further agree that we may use any or all of your intellectual property that you submit or post on our Website in any manner we deem appropriate free of any fees, costs, liability or obligations and that you forever waive any and claim(s) you may have against us for our use of any and all of your intellectual property that you submit or post on our Website.

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