RF28K9070SR in Fingerprint Resistant Stainless Steel by Samsung in Denver, CO - 28 cu. ft. 4-Door Flex™ Refrigerator with FlexZone™ in Stainless Steel
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3.8 | 102 Reviews

28 cu. ft. 4-Door Flex™ Refrigerator with FlexZone™ in Stainless Steel

Samsung RF28K9070SR

Available in 2 Color(s)

Features

  • Our FlexZone™ technology lets you adjust from refrigerator to freezer, and the adjustable shelves slide in and out to accommodate taller items.

Quick Specs

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator
  • Width: 35.75"
  • Height: 71.875"
  • Depth: 34.25"
  • Energy Star Rated: Yes
  • Refrigerator Size: 28.1 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: No
  • Sabbath Mode: No
  • WiFi Connected: No

See More

 
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Ice Master

A space-saving design keeps drinks cold with lots of ice.

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ENERGY STAR ® Certified

ENERGY STAR ® certified products meet strict energy efficiency specifications set by the government. This Samsung refrigerator not only meets ENERGY STAR ® requirements, it exceeds them.

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FlexZone™

Convert from freezer to refrigerator for flexibility that fits your needs.

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Adjustable shelves

Adjustable shelves go from standard to slide-in or flip-up to store bottles and other tall items with ease.

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Triple Cooling

Three cooling systems keep food fresher, longer.

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External water and ice dispenser

An external dispenser offers fresh, filtered water and ice.

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Fingerprint resistant finish

Helps reduce smudges for an everyday great appearance

Ice Master A space-saving design keeps drinks cold with lots of ice.

ENERGY STAR ® Certified ENERGY STAR ® certified products meet strict energy efficiency specifications set by the government. This Samsung refrigerator not only meets ENERGY STAR ® requirements, it exceeds them.

FlexZone™ Convert from freezer to refrigerator for flexibility that fits your needs.

Adjustable shelves Adjustable shelves go from standard to slide-in or flip-up to store bottles and other tall items with ease.

Triple Cooling Three cooling systems keep food fresher, longer.

External water and ice dispenser An external dispenser offers fresh, filtered water and ice.

Fingerprint resistant finish Helps reduce smudges for an everyday great appearance

Features

  • Our FlexZone™ technology lets you adjust from refrigerator to freezer, and the adjustable shelves slide in and out to accommodate taller items.
Key Features
Ice Maker Yes
FlexZone™ Yes
Wi-Fi Connectivity Yes
Standard Features
External Filtered Water and Ice Dispenser Yes
High-Efficiency LED Lighting Yes
Cooling System Triple Cooling
Surround Air Flow Yes
Power Freeze and Power Cool Options Yes
Humidity Controlled Crispers 2
Tempered Glass Spill Proof Shelves 5
Gallon Bins 2
2-Minute Door Alarm Yes
Contour Doors w/ Smooth Finish Yes
CoolTight Door Yes
Dispenser Light LED
Display Color Ice Blue
Filter Indicator Yes
Water Filter HAF-CIN
Refrigerant R134a
Wi-Fi Connectivity Yes
Adjustable Shelves Yes
Refrigerator Design
Type 4-door Flex
Color Fingerprint Resistant Stainless Steel
Refrigerator Features
Humidity Control Crispers 2
Gallon Bins 2
Total Bins 6
Interior Light Surface LED Lighting Top & Side
Shelves 5
Slide-In Shelf Yes
Spill proof shelves Yes
Water and Ice Dispenser Yes
Automatic Ice Maker Yes
Freezer Features
Icemaker Yes
Interior Light High Efficiency LED
Shelves 2
Power
ENERGY STAR® Certified Yes
Energy Consumption 780
Capacity
Freezer Capacity 11.5 cu. ft.
Dimensions
Product Dimensions with Hinges, Handles and Door 35 3/4" W x 71 7/8" H x 34 1/4" D
Product Dimensions without Hinges and Door 35 3/4" W x 70 3/4" H x 29 3/8" D
Product Dimensions with Door without Handles 35 3/4" W x 70 3/4" H x 34 1/4" D
Product Dimensions with Doors Open 35 3/4" W x 71 6/8" H x 47 5/8" D
Shipping Dimensions 38 1/4" W x 77 7/8" H x 36 2/8" D
Net Depth with Door Handle 34 1/4"
Net Height without Hinge 70 3/4"
Weight
Product Weight 337 lb.
Shipping Weight 361 lb.
Warranty
1 Year Parts/Labor
5 Years Parts and Labor on sealed Refrigeration system only* Labor on Digital Inverter Compressor *Compressor, evaporator, condenser, drier, connecting tubing
10 Years Parts Only

Quick Specs


  • Appearance

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator

  • Dimensions

  • Width: 35.75"
  • Height: 71.875"
  • Depth: 34.25"

  • Features

  • Energy Star Rated: Yes

  • Capacity

  • Refrigerator Size: 28.1 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: No

  • Extras

  • Sabbath Mode: No
  • WiFi Connected: No

Samsung Kitchen You Can Count On Rebate

Offer Expires: 5/14/2020 to 7/8/2020 Must be postmarked by: 10/6/2020

Receive a 10% rebate with purchase of 3 or more qualifying Samsung Kitchen Appliances. Rebate form must be postmarked by 10/6/2020.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

3.8 out of 5

68% of reviewers recommend this product.

5 Stars

Amazing product

Specialk 5/13/2020

I got the newest model and I couldn't be happier with service, amazing
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

Ice maker freezes

Co2527 4/21/2020

ice maker freezes and won?t work. no warranty help from samsung. so dissapointed!
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

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5 Stars

Convenience and accessability

Kart50 4/20/2020

The refrigerator is very easy to store items in and easy to find anything on the shelves. You just open the door or doors and everything is right there.
Originally posted on Samsung.com

Yes, I recommend this product

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5 Stars

I love this refrigerator.

Dingers 4/14/2020

We bought this a few months ago and I am so happy with the design and the way it looks. The way the freezer and the FlexZone are designed is a wonderful feature.
Originally posted on Samsung.com

Yes, I recommend this product

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Value

 
5 Stars

Great

ZArokh 4/13/2020

I bought this Product last year ,I am happy with this product since then.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

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1 Stars

Ice panel cracked in an year

Shah 4/11/2020

ice panel starting wearing out by peeling silver screen & got big cracked across the whole panel. service provider told me this is wear & tear. 2. refrigerator does not beep anymore if left open.
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

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3 Stars

Good concept with some flaws

EJMDawg 3/28/2020

The ice maker fails. It freezes up at least bi-weekly and no ice will come out. It is not due to user error or the water line to the the fridge. The door shelves are too narrow therefore limits the items to store there. We like the flexzone concept.
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

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5 Stars

Product Quality and Functioning are good.

Venkat 3/28/2020

The refrigerator is well made, very quite and met our expectations in keeping contents fresh for lot more days compared to my old refrigerator. The ice maker is working fine so far, with minor exception that the some cubes also comes somewhat crushed as powder. The Flex zone and separate doors are very convenient to use. It would have been more useful if the vegetable and fruit baskets are combined into one big basket by moving the water filter to some other place.
Originally posted on Samsung.com

Yes, I recommend this product

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1 Stars

Broke down fast

SpecialK 3/26/2020

I bought it littel over a year before it broke down, and Samsung sent some one to see what's wrong with it and took care of it.
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

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5 Stars

Love Everything about it!

Hope 3/26/2020

I had been eyeing this refrigerator for months and finally decided to buy it. It is perfect! I live the ability to have different options for the bottom. I use the bottom right side for kid drinks and snacks and it really helps with keeping the fridge clean and organized.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

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4 Stars

Great refrigerator

Santo 3/25/2020

I bought the refrigerator last month and it is amazing..
Originally posted on Samsung.com

Yes, I recommend this product

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3 Stars

Love the refrigerator, but not the ice maker

TxMxAC 3/24/2020

I love the refrigerator portion of unit. The flex zone is definitely helpful -- my mother-in-law lives with us and she uses it -- we've had problems with ice maker freezing up or limited ice production -- otherwise, it's great. My second one in two years.
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

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1 Stars

NO ICE ICE BABY !

chapo 2/14/2020

bought new in 2018 , 6 service call for the icemaker & still not working .
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

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1 Stars

Terrible customer service

YANG 2/1/2020

a new refrigerator with a dent was installed without a detailed explanation about remedy options.
Originally posted on Samsung.com

No, I do not recommend this product

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5 Stars

lots of room!!

kmit 1/9/2020

refridgerator is very spacious, finally have room to put leftovers or big bowls of fruits/vegetables. easy to use, great water filtration system. i highly recommend this product.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

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3 Stars

Nice fridge but...

John 12/24/2019

really nice fridge but i'm ready to send it to the dump. we purchased the house with it already installed. the ice maker is horrible. it constantly freezes up and produces no ice.
Originally posted on Samsung.com

No, I do not recommend this product

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1 Stars

Don't BUY

Customer 12/17/2019

the main board had to be replaced after 20 days of purchase samsung would not accept the request to replace the product.
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

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5 Stars

Sleek design

Frankie 11/26/2019

awesome fridge, we love the flex zone option on this model, so glad we got it. i really can't complain about this product.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

This is Amazing Regfrigerator

DK22 8/20/2019

the 4 doors make very easy to sort or arrange the items in the refrigerator. storage space is also very spacious.
Originally posted on Samsung.com

Yes, I recommend this product

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1 Stars

Faulty ice machine

Javajitterz 7/18/2019

ice machine has frozen up 4 times and is getting replaced. you have rights under the federal magnuson-moss act. get your replacement fridge through lowes and buy an extended warranty
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

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1 Stars

Defective

colljhnjac22 7/14/2019

another defective appliance from samsung. ice maker goes out in less than one year.
Originally posted on Samsung.com

No, I do not recommend this product

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5 Stars

Great appliance!

BettyVic 7/8/2019

the room it gives my family is great. i wish, the bottom left door would be a flex. i don't need the extra freezer space. this refrigerator really is the most amazing appliance we have bought.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

Dont buy if you like ice and shelves

MlCG 6/28/2019

flex zone is great. ice maker freezes over after a year in use and the door shelves break in half. over 80$ to replace the shelves. dont waste your money on this one
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

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4 Stars

Good Fridge; Ice Maker Freezes UP

billyohbillyd 6/13/2019

it's a great fridge. really like it. ice making unit. it frosts up when the fan vent (just over the auger unit) fills up with frozen water. bad design. wish samsung would step up and fix it.
Originally posted on Samsung.com

Yes, I recommend this product

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1 Stars

Total junk

Melly1995 4/29/2019

The ice maker is an epic fail. From countless reviews Samsung knows this is an issue but like others does little to nothing to fix the problem. Have been walked through all the "solutions" and none work. You spend housands on a product with zero support and get the run around. The ice maker freezers over nonstop but hey if you want about 8oz of ice every five days or so this is the fridge for you. If you want to waste thousands on a fridge and feel ignored by Samsung this is your fridge.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

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1 Stars

Worst refrigerator ever

DLBo 4/9/2019

Ice maker freezes over every 2_3 months. Warranty repair won't cover it.
Originally posted on Samsung.com

No, I do not recommend this product

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1 Stars

Good looking refrigerator, troublesome service

Drdy 4/3/2019

I had this refrigerator for 13 months and it stopped working. My warranty company took 3 months and 12 technician visits to try and fix it by changing every part more than 3 times including the compressor. Economically it didn't make any sense and finally they decided to replace it. The whole process is so complicated and nobody has any clue on how to deal with a situation. If Samsung contacts me, I will give them a proper case study which will save the reputation and save on services. After all these issues, here I am still decided on getting the same refrigerator. Mine is a classic example of retailer and warranty company killing brand reputation which took years to build and word of mouth is so effective in this age.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

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Value

 
1 Stars

Complete Garbage! On my 3rd Refrigerator!

Duskview 2/28/2019

Love the look of the refrigerator, I'm on my third one. Thank God for a Big Box Store and extended warranty I get to have them replaced. Know to have recalls for ice makers, had mold inside ice shoot, now the third on the water and ice doesn't work and can't unlock the refrigerator! I had a Samsung Grilling Microwave, Flex Dual Range Oven they never worked right either. Those were replaces as well from the Big Box store due to extending warranty. Save your money!
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

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2 Stars

B E W A R E ! ! !

UnsatisfiedInMichigan 2/4/2019

P A U S E B E F O R E P U R C A S E ! ! ! We bought this refrigerator because of its functionality and sleek design. The idea that 3/4 of this frige could be fridge and 1/4 freezer was a serious draw. However, as with other reviewers, the ice maker has never functioned particularly well. It was always anemic but in the last two months has completely stopped working and needs to be defrosted with a hair dryer on too regular a basis for a machine that cost as much as this. I am now concerned that we will suffer similar issues as other reviewers. We did buy the extended warranty from Home Depot, and we are in contact with Samsung. Hopefully, we will have a satisfactory resolution to this issue. If so, I will return and update my review.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

finger print gard nope, ice maker defective

Plumpa 1/8/2019

it is basically a good fridge, I cannot not recommend it, allthough we had to get 2 doors replaced as scratched before delivery, then the Ice maker didn't work very well, so samsung sent out a repair man, who did fix it, an told us that was a common problem with Samsung ice makers. You think for the price all should be working well from the get go! Dont believe what they tell you about the finger print gard, doesnt work at all!
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

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Value

 
2 Stars

The features are good

Sandman65 1/6/2019

We bought this French door frig about 3 hrs ago. We have had the ice maker replaced once already. The ice maker still does not produce ice properly. There is frost build up in the ice maker and ice does not drop into the dispenser tray with auger. I have to usually once a month defrost it with a hairdryer. We are very unhappy with it! When the ice machine is working it is the noisiest of any unit I have ever owned!
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Beautiful appliance, terrible ice maker

ErikainBend 12/18/2018

I purchased this in August of 2018 and we've had issues with the Ice Maker 2x. Most recently, the ice maker got completely jammed with all of the moving pieces encased in ice. I am not entirely sure why they can't make $2500 refrigerator with a working ice maker. I care more about that then the technology on the door.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

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Value

 
1 Stars

so many issues - no one able to fix this

Rajessh 11/14/2018

Bought this refrigerator 2016 Nov - I don't have extended warranty on refrigerator - noticed lot of noise - and freezer and flex zone not working, since i don't have ext warranty -I have called lowes authorized persons to check - every week one visit and ordering the parts successfully they made three visits and installed yesterday - so far its not working. Never advise my friends to buy Samsung products again. I lost the trust on these products
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

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Value

 
1 Stars

Who designs these?

Marshtacky 10/1/2018

We bought a house with the Samsung 4 door flex installed. It is impossible to clean. A minor spill of a 5.5 ounce can of tomato juice resulted in 2 hours of cleaning. We need tools and a mechanic to complete the task. When designing objects for daily use, does anyone consult actual users of refrigerators? Obviously not, or there would not be tiny crooks and crannies and even cups in intricate plastic latticework beneath the tops of the bottom shelf. No sprayer nor rag can reach it and said shelf parts cannot be removed without tools. How hard is it to make shelves contain spills for easy cleaning?
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

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3 Stars

THAT ICEMAKER MAKES THE REFRIGERATOR WORTHLESS

Icequeen5479 8/17/2018

Purchased 9 months ago and after three months of use found out that the icemaker is not up to its job. This is a known issue with Samsung and I which I had don more research and read more reviews, as would not have purchased from Samsung. Repairs are coming so we will see how that goes but I am not holding my breath. For price of this refrigerator you would think Samsung Quality control would have picked up on this and forced management to deploy a better design that works. The amount of ice you get is small and because of the location the ice cubes remain cloudy because they never fully freeze. Additionally, If you do not check the icemaker weekly you will find yourself with half frozen ball of ice that wont allow you to make any ice and then your are stuck with removing the ice bin and trying to defrost the icemaker so it will once again work. I have had to resort to keeping bags of ice and buying ice trays to make my own ice cubes to endure that there is ice when I want it. There are just two of us in the house and we are always out of ice and it is even worse when we have company to visit. I wish I hadn't given away my side-by-side Kenmore which worked perfectly and is sitting pretty in my best friends kitchen. Aggravated and hoping for resolution before I am out of warranty.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

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Value

 
1 Stars

By far the WORST

Disappointedbyfar 7/14/2018

This is the worst refrigerator I have ever owned. Ice machine never works because it's not in the freezer. We just want free ice, as we live in a warmer climate, but no go. It hasn't worked properly since we purchased it. Also, water dispenser isn't working, fridge is only 9 months old. Also, 4 separate compartments, not so great either. It's just a very odd refrigerator, should have just repaired my older one. Seriously, DO NOT BUY THIS MODEL!!!!
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

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Value

 
4 Stars

Love Fridge Hate ICE Maker

ToddLin 7/6/2018

We have had this ice maker since Dec 2017 and the ice maker continues to malfunction meaning that's it completely ices up and wont produce ice. They have completely replaced the ice maker once and they are coming back to fix it again.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

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Value

 
3 Stars

A Few Key Misses In Design - But Otherwise Good

IMHO18 5/28/2018

We purchased this refrigerator 3+ months ago... thought I'd give it a few months to get used to significant design changes from prior refrigerators before I wrote a review. But, so far I haven't been able to adjust to the following: 1. Not able to get tall containers, such as gallon of milk, beverages or large size food containers, on shelves unless you "flip" split shelf or slide back half shelf, then there's a lot of wasted space above both configurations and many things "hiding" behind tall items on half shelf. If the top shelf was just 3/4" lower, all of these issues would go away and the shelf "flip-up" and shelf "slide" could be used as needed, usually for entertaining, etc... 2. Really miss the 3rd "deli" draw; half-width would be fine. We need the freezer space, so Flex Zone set to "Freezer" all of the time. We purchased aftermarket add-on drawer which attaches to shelf. This helps, but not as good as a "deli" drawer. 3. Really miss "dairy" shelf in door. We're having a hard time locating a "butter dish" with lid which will attach securely vs. just sitting on the bottom plate. This space is also great for items such as cream cheese or small items. 4. If the middle "skinny" shelf in door by icemaker was just a little bit deeper, like 1/4" to 1/2", space would be useable for many items, such as sticks/blocks of butter, smaller bottles of seasonings, etc... The top and the bottom shelf in door by icemaker have proven to be very useful for salad dressings, nut butter, preserves, seasonings, etc.., but the middle is nearly empty. There are a few "new" features that we have found to be very nice and useful, such as: "Power Freeze" and "Power Cool" Freezer space behind two doors vs. one door French Door Refrigerator and Freezer The Flex Zone may come in handy while entertaining, but for everyday use, our family needs the Flex Zone to be freezer space LED Lighting The jury is still out on doors without handles... constantly wiping fingerprints off of stainless steel finish; even though "no handles" was part of the original appeal of unit due to space limitations.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

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Value

 
4 Stars

Samsung RF28K9070SR - 28 cu. ft. 4 Door Flex Refrigerator

ApplianceGuy2 5/10/2018

Just for reference, I've had this fridge for about 5 months thus far. I like the fact that the lower freezer is convertible to a fridge (flex zone) as well since rarely do we need this much freezer space because we have a deep freezer. I also like the versatility of the shelves, the LED brightness and the overall room. Dislikes include the door shelves - these are extremely narrow and almost useless except for very thin and/or small bottles. The icemaker functions poorly to average at best, which luckily we don't use very often. The exterior without door handles is nice however the fingerprint-proof coating is really non-existent as we are always cleaning off the exterior of this unit. Overall for the price we paid for this unit it had been a decent purchase.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

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Value

 
3 Stars

I loved this Refrigerator (RF28K9070SR/AA 02) until the Ice Maker stopped working a Month after the Warranty Expired.

Sneaky7642 4/7/2018

RF28K9070SR/AA 02 - 28 cu. ft. 4-Door Flex™ Refrigerator with FlexZone™ - I loved this Refrigerator until the Ice Maker stopped working a Month after the Warranty Expired. I have to turn it off and let it defrost for it to start working again. I contacted Samsung Support via Chat and the guys kept providing me links to troubleshooting instruction for Frosting. I will never buy a Samsung Refrigerator again.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

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Value

 
3 Stars

Ice Maker Is Weak Link

Grwilbourn 3/8/2018

The refrigerator itself is very good but we are on our third service call concerning the ice maker. The contract service tech from Lowe's state there is an ongoing issue with the ice maker and Samsung has issued several Service Bulletins about the issue and it does not resolve the issue. It has something to do with the make housing freezing up,funny isn't it. I would not recommend getting one of them until this problem is resolved
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
3 Stars

Great fridge. But with a very annoying design flow Samsung CAN FIX.

consooomer 2/13/2018

This refrigerator is great. It has one important human interface design flow: The control panel at the front of the fridge has both critical controls, and every day ones. The critical controls include the temperature settings desired for the upper half, the bottom left quarter and the bottom right quarter of the fridge. The every day controls include the spout / lever you press to have water pour into your cup and a cube/crushed ice selector. The entire panel has two modes: locked and unlocked. In locked mode the entire panel does not react. Can't change compartment temperature by accident (good), but also can't get a glass of water (lever will not respond when panel is locked). This I suppose is useful for parent of young children (even though the panel is quite high up the fridge door). In unlocked mode the entire panel works. You can just as easily get a drink of water, as you can accidentally dial away the temperature of the different compartments. There is no intermediate sensible setting: water spout and ice type selector controls are on, and the critical temperature controls are locked. This is particularly important in this fridge where the bottom right quarter will switch from fridge to freezer temperature in one control touch. This I say from experience because we had that compartment full of produce (inc eggs, vegetables etc), when one of our guests inadvertently switched it to freezer mode. The entire content was frozen solid by the time we discovered it, and had to be thrown away. So now we keep the panel locked down, which is a hassle every time you want to just walk to the fridge and get a glass of water. Samsung, if you read this: This is easily fixable. This model connects to the internet. Give us a firmware that adds a third lock stage: lock critical controls, but keep every day controls usable. Or find another logical solution and push it to our fridges. Happy to revise my scores should this flaw be fixed.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
3 Stars

Good looking fridge with a few big flaws

kcchefsfan 9/15/2017

Great looking fridge. We love having the flex-zone for extra fridge space. It's exactly what we need. However, it has a few flaws that prevent it from being outstanding. The water dispenser shoots towards the back of the fridge. This makes filling large bottles or jugs, bottles with narrow necks, or large glasses almost impossible. You have to position it just right, push the lever with your hand, and hope you turn it off before it overflows. It's awful, absolutely awful. Forget about filling anything larger than the opening. Also, the ice maker shoots out ice haphazardly. Ice often goes everywhere and it almost always gets shredded in the process. The fridge is also a magnet for fingerprints and smudges. We have young kids so keeping it clean is a challenging. Overall, it's a good looking fridge but if you are a regular user of the ice/water dispenser then really decide if the extra fridge space is worth the headache and constant cleaning of water spills.
Originally posted on Samsung.com

No, I do not recommend this product

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4 Stars

Great Features

BUNNIES 8/12/2017

Absolutely love the flex zone. The four separate doors are awesome. . Love the way we can make our water bottles freeze or drinks colder than normal without making our other food too cold. We have only had it for a month but has been working out great for us. The only feature we would have liked was if they had a cheese/deli small drawer but other than that we have had no complaints thus far.
Originally posted on Samsung.com

Yes, I recommend this product

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4 Stars

It's so cold

kitchencool 8/3/2017

This refrigerator replaced another brand which I owned only 5 months, had 3 repairs, and a replacement refrigerator. I am cautiously waiting to see if this product works long term or if it also is prone to malfunctions.
Originally posted on Samsung.com

Yes, I recommend this product

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3 Stars

Samsung Flex

RoxiLennox 7/26/2017

I am not happy with my purchase. The shelf space is small and the door shelves are strange in some areas and not adjustable. It's pretty, and it functions... but the interior layout is just strange.
Originally posted on Samsung.com

No, I do not recommend this product

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5 Stars

Flex Option is Great

JMC0 6/15/2017

We use frozen vegetables, pizzas, ice cream, left overs and large ice bags. The bottom left freezer is perfect for that. We love the bottom right flex option to make the right side a refrigerator and we store a variety of beverages and use the bottom drawer for nuts and flours that need to be chilled for longer shelf life. We just love this product and it is our second Samsung refrigerator. Great brand and model!
Originally posted on Samsung.com

Yes, I recommend this product

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5 Stars

fridge

fridge1111 6/8/2017

Love it so far, however- fridge shelving could be better and bigger.....
Originally posted on Samsung.com

Yes, I recommend this product

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2 Stars

Great refrigerator...if it only kept food at safe temperatures

kist 6/6/2017

The four-door design is great, I love the fact that there is a flex zone that can convert from fridge to freezer. Overall, the inside capacity is perfect for our family of four. Two issues, one of which is major: the refrigerator does not hold food at safe temperatures when it is programmed at Samsung's recommended 38 degrees--there is a discrepancy between the set temp and the actual temp, varying as much as 4-6 degrees (big deal for food safety) for random periods of time. I put two thermometers inside the refrigerator compartment in different places and both areas were not keeping food cool enough. I confirmed by testing the actual temp of the food just taken out of the fridge (milk was already at 45 degrees). I was informed that it is completely normal for the fridge to run warm and not keep food below 40 degrees. A minor issue is that the water dispenser shoot crooked and the ice dispenser doesn't "dispense" as much as it throws it out in a haphazard fashion unless we use a wide-mouthed cup and hold it very close to the opening.
Originally posted on Samsung.com

No, I do not recommend this product

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5 Stars

Good Refrigerator

steu 5/28/2017

Looks nice, like the flex zone. Wouls likw moew drawers in refrig.
Originally posted on Samsung.com

Yes, I recommend this product

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