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4.4 | 323 Reviews

4.5 cu. ft. Ultra Large Capacity Smart wi-fi Enabled Front Load Washer with TurboWash™ 360° and Built-In Intelligence

LG WM4000HBA

Available in 2 Color(s)

Features

  • 4.5 cu. ft. Ultra Large Capacity lets you clean larger loads
  • With TurboWash® 360° Technology, power clean big loads in under 30 minutes
  • Built-in intelligence takes out the guesswork-AI technology selects optimal wash settings
  • AAFA certified LG washer with the Allergiene® Cycle uses the power of steam to deep clean

Quick Specs

  • Type: Washer
  • Style: Front Loading
  • Fuel: Electric
  • Width: 27"
  • Height: 39"
  • Depth: 30.25"
  • Energy Star Rated: Yes
  • Laundry Capacity: 4.5 cu. ft.
  • Steam Cycle: Yes
  • WiFi Connected: Yes

See More

 
Image Feature

See how LG Front Load Washers were rated on reliability, performance, and energy & water efficiency.

SEE RATINGS CHARTS

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Power Clean Big Loads in Under 30 Minutes

5 powerful jets spray clothes from multiple angles for a complete clean in under 30 minutes .

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Deep Clean with the Power of Steam

AAFA certified LG washers with the Allergiene™ Cycle remove over 95% of pet dander and dust.

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Cold Wash Without Compromise

ColdWash™ technology penetrates deep into fabrics, for cold water savings with warm water performance.

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More Style, Less Space

LG closet-depth washers have a shallower depth to fit in more places & add sleek style to any room.

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Smooth Surface Helps Prevent Snags

Unlike porcelain & plastic, LG's stainless steel tub avoids chips that snag on & ruin clothing.

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Save Time and Wash Fewer Loads Every Week

Bring on big loads of towels or jeans -this ultra large (4.5 cu. ft.) washer fits more in every load up to 20 lbs.

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Life's better when your home runs smart

Discover ThinQ Care within the ThinQ app -- proactive smart alerts to keep your appliances running smoothly. Get notifications about usage, maintenance, plus early diagnosis right on your smartphone. SHOW ME MORE

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Built-in Intelligence Takes Out The Guesswork

AI technology selects optimal wash or dry settings. Washer can auto-select a compatible drying cycle.

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Measure First, Order Right.

Nothing is more frustrating than an appliance that doesn't fit. We'll help you find the right one for your space.

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Wash Two Loads At The Same Time

Wash small loads that can't wait or two loads at once with the LG SideKick™ Pedestal Washer. 3

See how LG Front Load Washers were rated on reliability, performance, and energy & water efficiency. SEE RATINGS CHARTS

Power Clean Big Loads in Under 30 Minutes 5 powerful jets spray clothes from multiple angles for a complete clean in under 30 minutes .

Deep Clean with the Power of Steam AAFA certified LG washers with the Allergiene™ Cycle remove over 95% of pet dander and dust.

Cold Wash Without Compromise ColdWash™ technology penetrates deep into fabrics, for cold water savings with warm water performance.

More Style, Less Space LG closet-depth washers have a shallower depth to fit in more places & add sleek style to any room.

Smooth Surface Helps Prevent Snags Unlike porcelain & plastic, LG's stainless steel tub avoids chips that snag on & ruin clothing.

Save Time and Wash Fewer Loads Every Week Bring on big loads of towels or jeans -this ultra large (4.5 cu. ft.) washer fits more in every load up to 20 lbs.

Life's better when your home runs smart Discover ThinQ Care within the ThinQ app -- proactive smart alerts to keep your appliances running smoothly. Get notifications about usage, maintenance, plus early diagnosis right on your smartphone. SHOW ME MORE

Built-in Intelligence Takes Out The Guesswork AI technology selects optimal wash or dry settings. Washer can auto-select a compatible drying cycle.

Measure First, Order Right. Nothing is more frustrating than an appliance that doesn't fit. We'll help you find the right one for your space.

Wash Two Loads At The Same Time Wash small loads that can't wait or two loads at once with the LG SideKick™ Pedestal Washer. 3

Features

  • 4.5 cu. ft. Ultra Large Capacity lets you clean larger loads
  • With TurboWash® 360° Technology, power clean big loads in under 30 minutes
  • Built-in intelligence takes out the guesswork-AI technology selects optimal wash settings
  • AAFA certified LG washer with the Allergiene® Cycle uses the power of steam to deep clean
  • Get the ThinQ® app to access smart functions
  • Premium looks with real tempered glass doors designed to last
LAUNDRY APPLIANCE CAPACITY
Capacity 4.5 cu. ft.
SUMMARY
Product Color Black Steel
Dial-A-Cycle™ Yes
Hard Buttons Yes
Electric Dryer Option DLEX4000B
Gas Dryer Option DLGX4001B
Series LG
Touch Buttons Yes
Type Front Load Washer
Type of Display LED
ENERGY
CEE Tier Tier 2
ENERGY STAR® Most Efficient Yes
ENERGY STAR® Certified Yes
IMEF 2.92
IWF 2.9
WASHER PROGRAMS
No. of Washer Programs 12
Washer Programs Allergiene®, BrightWhites™, Bedding, Delicates, Downloaded, Heavy Duty, Normal, Perm. Press, Sanitary, Speed Wash, Towels, Tub Clean
No. of Washer Options 14
Washer Options Signal, Control Lock, TurboWash®, Add Item, ColdWash, Delay wash, Extra Rinse, Fresh Care, Pre-wash, Remote Start, Rinse + Spin, Spin Only, Steam, Wi-Fi
No. of Wash/Rinse Temps 5
Wash/Rinse Temps Cold, Extra Hot, Hot, Tap Cold, Warm
No. of Spin Speeds 5
Spin Speeds Extra High, High, Low, Medium, No Spin
Water Levels Load Sensing
No. of Soil Levels 5
FABRIC CARE FEATURES
Turbowash® Yes
Turbowash® Type Turbowash® 360°
AI DD® Yes
Allergiene™ Cycle Yes
ColdWash™ Option Yes
Sanitary Cycle Yes
SenseClean™ System Yes
Steam Technology Yes
LAUNDRY APPLIANCE CONVENIENCE FEATURES
4 Tray Dispenser Prewash, Main Wash (with liquid detergent cup), Bleach, Fabric Softener
Auto Suds Removal Yes
Control Lock Yes
End of Cycle Signal Yes
Leveling Legs Yes
LoadSense Yes
True Balance® Anti-Vibration System Yes
LoDecibel™ Quiet Operation Yes
LAUNDRY APPLIANCE THINQ® SMART FEATURES
ThinQ® Smart Technology Yes
Energy Monitoring Yes
Remote Start and Cycle Monitor Yes
SmartDiagnosis™ (v3.0) Yes
ThinQ Care™ Yes
Tub Clean Coach Yes
Wifi Yes
MOTOR
Axis Horizontal
Max RPM 1300
Motor Type Inverter Direct Drive Motor
MATERIALS AND FINISHES
All Available Colors Black Steel , White (W)
Cabinet Painted Steel
Control Panel Plastic
Door / Rim Glass/Shiny Rose Gold
Door Cover Tempered Glass Door
NeveRust™ Stainless Steel Drum Yes
Top Plate Painted Steel
CERTIFICATION
AAFA Yes
POWER SOURCE
Washer Electrical Requirements 120V, 10 Amps
Ratings UL Listed
Washer Power Source Type Electric
OPTIONS/ACCESSORIES
LG Sidekick™ Pedestal Washer WD300CB
Pedestal WDP6B
Stacking Kit KSTK4
DIMENSIONS
Carton (WxHxD) 29 3/4" x 41 7/8" x 31 1/2"
Depth with Door Open 55"
LG Sidekick™ Pedestal Washer (WxHxD) 27" x 14 1/8" x 30 3/4" (50 1/2 D with door open)
Pedestal (WxHxD) 27" x 13 5/8" x 28" (43 7/8" D with door open)
Product (WxHxD) 27" x 39" x 30 1/4"
Weight (Carton) 212.1 lbs
Weight (Product) 198.4 lbs
Weight (Product/Carton) 198.4 / 212.1 lbs.
WARRANTY & UPC
Direct Drive Motor 10 Years
Drum 3 Years
Parts and Labor 1 Year
UPC 048231028271

Quick Specs


  • Appearance

  • Type: Washer
  • Style: Front Loading
  • Fuel: Electric

  • Dimensions

  • Width: 27"
  • Height: 39"
  • Depth: 30.25"

  • Features

  • Energy Star Rated: Yes
  • Laundry Capacity: 4.5 cu. ft.
  • Steam Cycle: Yes
  • WiFi Connected: Yes

LG Perfect Laundry Pair Offer Rebate

Offer Expires: 7/11/2024 to 10/30/2024 Must be postmarked by: 1/30/2025

Receive a $100 online rebate plus 50% off eligible LG Vacuum with purchase of qualifying LG Washer and Dryer. Rebate form must be postmarked by 1/30/2025.

LG ThinQ Care Warranty Promo

Offer Expires: 7/11/2024 to 12/31/2024 Must be postmarked by: 2/28/2025

Purchase a qualifying LG product and register it through ThinQ app to receive a free 1 Year Extension on Manufacturer Warranty, valued up to $185. Rebate form must be postmarked by 2/28/2025.

Poster Image

070621 LG Take Out the Guesswork

Watch Video

Interactive Tour

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Performance Guarantee

Your product does not have to be completely inoperable to receive the benefits of the premium service plan. Your product is guaranteed to perform within factory specifications during the entire life of the plan.

Peace of Mind Guarantee

If we can’t fix it, we’ll replace it. If your covered product requires more than 3 repairs for the same major component, or if the product is deemed uneconomical to repair, we’ll replace it .*

Power Surge Protection & More

Manufacturers’ warranties don’t cover breakdowns resulting from internal & external power surges. Those pesky power fluctuations that cause your lights to flicker can also cause your appliances to die.

Simple and Easy to Use

Simply call our local center at 303-758-5808 to receive service from factory trained technicians. The days of appliance stores on every street corner are over.

No Hidden Costs or Deductibles

No surprise expenses years down the road! No more delays budgeting in the cost of repair, or having to decide between repair or replacement. It’s there when you need it!

Food Spoilage Allowance

Eliminate unforeseen loss from having to replace spoiled food. You will be reimbursed for food loss resulting from a covered failure of your refrigerator or freezer, $5 per cubic ft, up to $500 total

Repair Cost
Repair Cost

*For internal use only. Please refer to official terms and conditions for full details

4.4 out of 5

84% of reviewers recommend this product.

5 Stars

Excellent Choice Could not be happier

Dave from Davidsville 7/15/2024

Been using over 2 months and love all the features.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
4 Stars

Water extraction issue

ddugan 7/14/2024

I bought this over a month ago and notice that on all settings with the exception of the Highest Spin level or the Sanitary wash cycle my clothes retain more water than they did with my old LG front load washing machine. I had to replace my 2013 LG front load washer recently and I purchased the equivalent model LG front load washer and am noticing this less than satisfactory issue with water extraction.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Kat 88 7/9/2024

This is my second set of an LG washer dryer so far its great . Hopefully it lasts awhile I love the steam washer dryer..Just a bit different from my old ones
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Reliable results

LG Turbowash 360 7/8/2024

Bought this machine 2 years ago and have not been disappointed with how my clothes have turned out after each cycle.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Great wash quiet and love the app

Angelus66 7/8/2024

We had our previous LG washer for years and it was extremely reliable so naturally we wanted to go with LG once again. And we are not disappointed its works perfectly and it is much quieter than our previous washer. Love the Bluetooth and app features I will never forget that I have clothes in the washer again with the push notifications that are send to my phone.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Excellent

Cecelia Cap 7/7/2024

My clothes look great My towels are so soft and our sheets feel great
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Great Product

JoePags001 7/6/2024

I did a lot of research before I purchased this washer and it paid off. It does a great job at cleaning all types of clothing and uses very little detergent and water.... I saw a considerable drop in my utilities.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Great Buy

Chris Slim 7/5/2024

Bought it a month ago and the performance and looks are top rated. Low noise was not expected so that was a good surprise.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Love the app and the appliance

KatieM11215 7/5/2024

Such a great purchase We love the app that comes along with the washer and dryer.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
4 Stars

Washer working well

Grich5727 7/4/2024

So far the washer is working well. I still need to test all the features. The connection to LG Thinq is great. Except I cant connect the dryer thats why 4 stars not 5.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
4 Stars

How do I use this machine?

Danny D51 7/2/2024

This machine does a good job cleaning my clothes and has many features. Unfortunately it doesnt include an instruction manual and you need to go online to figure out how to use it. Also if you close the door after your wash is done it will smell mildewed. Some machines offer a feature that avoids this.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Excellent product

Tarja 6/28/2024

I replaced my 16-year old washer and dryer with this LG washing machine and chose to also buy the matching pedestal so the drum door is a little higher up. The machine is easy to use and surprisingly quiet. The cycle options are just enough for me and are very clearly displayed. I am very pleased with this product and highly recommend it.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Excellent washer

Brenda13 6/26/2024

This is the best washer we have ever had. It absolutely outperforms any other wander we have owned. Our clothes are so clean and smell fresh. We love it
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
4 Stars

Dryer

jg1963 6/22/2024

I purchased it for a new home that we were building. I have never purchased this brand so it is new to me. It has a lot of features that I am still trying to figure out. The only thing is the WIFI I really dont think I would use. At least right now.
Originally posted on lg.com

Yes, I recommend this product

5 Stars

great washer

rfcj 6/21/2024

bought 2 months ago - love the product and how all the features work
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Does a great job and a Nice Looking LG Washer.

Dave1171 6/20/2024

After about a month of usage I really like this LG Washer. Like the different settings for different types of washing. Larger drum capacity than my old model and should be much more energy efficient even though my other one was a front load as well. Did not think the bottom shelving was worth the cost and instead used that money to get a 5 year warranty on it. Does a great job washing and getting the clothes pretty dry on high spins. Would buy this again.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

A lot of different features and its so up to date

Von8 6/20/2024

This washer gets 5 stars because of all the features its super quiet and I dont have to keep addding softner bleachor downy its all done at one time and the chome when its done is great also. LOVE IT
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Works Great

home25 6/17/2024

Purchased to replace our 15-year-old LG that finally gave out. Love this washer and the way it varies the time needed for cleaning depending upon load size. Using less detergent than previous washer and clothes are looking cleaner Dont find the wi-fi to be of much value though
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Lots of features

Swani 6/17/2024

The machine works great only thing I dont like is it doesnt save the last wash cycle settings
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
4 Stars

Great Machine with Some Inconvenience

2Tiggers 6/16/2024

Love the size and look and function of this machine. It requires extra effort to keep the door and its seal dry and prevent a musty odor in the drum. We are currently drying the doors window and seal with a towel and leaving the door wide open overnight each time we wash. We werent expecting this inconvenience. Really like the way it pairs with the dryer to automatically select a dry setting.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
3 Stars

Good machine - Horrible service

NextTag Service 6/15/2024

Washing machine was great until something got caught in the rubber seal between the door and washer. It tore some wholes in the rubber lining and caused the washing machine to leak. The repair guy they sent out refused to complete the job and said our house was too stinky for him. It did have a little mildew residual smell from the leaking washing machine. The next guy they sent had to re-inspect the machine prior to ordering the part. He insisted it was rat damage which it wasnt - there was no evidence of rat damage anywhere else on the machine. It took a few more calls to customer service to get someone to actually replace the part. Service is horrible
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Smart Washer

Rhino223 6/15/2024

I bought this washer a month ago and I love the WiFi features that let me know what maintenance to do on the machine and the notifications when the machine finishes.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Great washing machine

Mattm72 6/15/2024

Bought yhis a couple months ago and we could not be happier. It doesnt use much water or electricity compared to other machines Ive used. And the heavy-duty and sanitizing features are amazing. Im looking forward to trying the remote features.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Love it

Luke78 6/12/2024

Love how many features this has and working it from my phone uses low amounts of water and rings the clothes out till they practically dry dry. It will also handle two full sets of king bedsheets pillowcases if only our installation crew that delivered had been better.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
1 Stars

Terrible

FabioC 6/6/2024

I dont recomment anyone to buy this machine. Terrible brand new and I already have to call maintenance 3 times and it still doesnt work. Las person said I can dry only maximum 10 towels but it doesnt work even with 3. Run from this machine.
Originally posted on lg.com

No, I do not recommend this product

5 Stars

Quality Washer

Jp3245 6/2/2024

So far this washer has exceeded our expectations We love this washer and all the features on it. Its cleans our clothes efficiently and pretty fast I might add. We love that you can see how much time is left on the app and you can quickly diagnose and fix any problems using the app as well This washer is a must have if you are looking for a quality washer
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Looks and features

tapher 5/28/2024

So far I love it. Cycles are quick it seems to do a very good job cleaning
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
4 Stars

Great Washer But Limited Download Options

Craig21 5/28/2024

Great washer. Cleans efficiently. But I knocked off one star because the downloadable cycle options do not include one that has all the settings I want and you cant specify your own options.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
4 Stars

Good washer

Lisa Lopez 5/27/2024

Good washer. Enjoy LG products. Important to keep door open after each washing to avoid mold.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Good choice

gator937 5/22/2024

great washer. It is very quiet and does a great job cleaning the clothes and other items is a timely manner. Accessing ThinQ app has been a problem and I am working with LG to resolve this
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Reliable

HermineE 5/20/2024

I bought all my appliances from LG and I do not regret I did. I had good experience with LG previously and I am sure I will not regret in the future as well.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

1 Stars

Poor customer service

NothappywLG2024 5/14/2024

Had an issue that the only light that would turn on is the remote start LG could not offer any idea what was wrong multiple repair companies couldnt fix it but I did had to replace both motherboard and control board but LG had no clue what to do. Buy an extended warranty so that you are not stuck with a paperweight that no one can fix LG was no help
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Disappointing.

JMP24 5/14/2024

Ive had the laundry set for just over two years and the vibration sensor has gone out causing me to have to spend $400 on having the item serviced. This is the first LG product I have ever purchased and will most likely be the last after this experience.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

5 Stars

Sylvia G 5/12/2024

Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Amazing performance

maddyh 5/11/2024

I have had this washer for over a month now and Ive been so happy with it. This is my first LG purchase and I believe that I will not go back to a different brand.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Great Dryer.

L G is the best 5/3/2024

Bought the dryer to match the washerLove it.The more I use it the more I like it.
Originally posted on lg.com

Yes, I recommend this product

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1 Stars

Absolute garbage

Lizzielizzy 4/28/2024

STAY AWAY Less than 6 months in and there is already damage to the door gasket. LG refuses to repair under warranty. We are not washing knives or dragging razor blades out with the clothes and yet we are now left with a leaking broken washer that cost $800 and will now cost another $200+ to fix. Ive had front load washers before and have never had this happen. Absolute garbage.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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5 Stars

Feature packed

kbjcnj 4/27/2024

It was time to update my LG washer and dryer after over 15 years of faithful service. They both worked fine but I was anxious to replace them before I had a problem. With regard to the model WM4000HBA washer its amazing what technology advances have taken place in 15 years The washer/dryer is WiFi enabled so that I can check the cycle progress on my phone and receive Alexa alerts once the cycle is finished. The dryer is paired to the washer so for example when the wash cycle for Towels is complete the dryer automatically pre-selects the dry cycle for Towels. There are more cycles to choose from than my previous washer and each is much more unique with this model. The cycles are generally shorter using less water and power with the Turbo Wash functionality. This model also features steam functions. It runs whisper quiet smooth and is solid as a rock. This machine is very quiet even on spin cycle. The unit looks great in black steel but a minor complaint is that the door glass is tinted making it difficult to see the wash cycle. The LED panel is also bit hard to see so I need reading glasses and a flashlight if I want to choose any of the many available wash/dry options but it doesnt diminish my satisfaction with LG.
Originally posted on lg.com

Yes, I recommend this product

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4 Stars

Happy so far

Laurenbb 4/27/2024

So far so good Have only had for a couple of weeks but it does the job what seems to be efficiently. I also never thought I would need an app for my washer and dryer but it is quite a great feature for those who quickly forget they are doing laundry.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

1 Stars

JUST DISAPPOINTED

Kevin Schuster 4/27/2024

I bought a washer machine from Lowes. They said it was under LG factory warranty. It leaks from the detergent drawer. Water trickles out on the very first wash. So i regpostered. For warranty from LG. They said its out of warranty. I could have went to a flea market to get all this support.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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5 Stars

Amazing Washer

Bnny 4/24/2024

I bought my washer a week ago and it works perfect. I love all the different features and I feel like I am saving money and time. Also its great that it can work with an app. I dont forget my clothes anymore
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Nice and easy

LGJT 4/21/2024

Nice and easy and looks nice love all the features. And when it sends a message to phone when its done.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

New Washer

GWFOX 4/21/2024

Works real well so far. Was easy to work controls.. ONE THING WOULD LIKE A CLEAR GLASS FRONT DOOR CANNOT SEE INSIDE.. during cycles
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

Worst front load washer I have ever used.

KTKT 4/15/2024

Tries to wash your nice big load in a teacup of water then rinse it in even less water. Ridiculous. I sometimes have to restart the load 3 times just to get enough water in the unit to get everything wet so it can wash. Then I have to run it through an extra rinse in order to get all the soap out of the clothes. No way you can just set it up and let it run. You have to sit and fix things every step of the way--huge time waste. I think Thin Q stands for thin IQ low intelligence. This is not my first front load machine so I know what I am doing. I am not overloading the washer nor am I using too much soap and I dont have soft water. I dont have the money to trash this washer and get a new one so I just continue to suffer using it. I have no idea how it got such high ratings especially by Consumer Reports. Someone wasnt paying attention
Originally posted on lg.com

No, I do not recommend this product

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3 Stars

Customer Support

Gymiemac 4/13/2024

Support is Terrible I already have an LG account from the TV I bought Bought New Washer Drier Tried to Register them _ No Go Called Emailed Customer Support many times over several week Get same canned responses Only live body I got couldnt speak English Finally had to create a new email address finally got it done Great Products Terrible Customer Support
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

5 Stars

Great features

Elaine420 4/11/2024

I purchased this over a month ago and I am very pleased
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

4 Stars

Duallygirl1 4/8/2024

Really liking my new LG ThinQ Washing Machine. Have been impressed with the job it does. I would give it 5 stars however getting this registered and trying to get the free extended warranty that was offered was horrible. I had to spend three days getting transferred and put on hold and hung up on to get this appliance registered and extended warranty. Still unable to get into my account with LG and the app is worthless.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Love the features

jsmith1295 4/4/2024

I bought this a month ago and Im very happy with my purchase. I love all the settings having replaced a washer that lacked the versatility of this washer. I like the dark gray color and the ability to stack this unit with the matching dryer. Clothes come out clean and drying time is reduced by how well the spin cycle works.
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Great machine

Adam V 4/3/2024

Love the color and appearance. Controls are easy to use. Clothes come out clean and looking great. Very happy with the purchase. A little on the loud side compared to my last LG washer so I would have given 4.5 if it were an option.
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Great appliance

G Hen 4/3/2024

I have this for about 3 weeks. Very happy with my purchase
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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