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3.0 | 49 Reviews

4.5 cu. ft. Ultra Large Smart wi-fi Enabled Front Load Washer

LG WM3500CW

Features

  • 4.5 cu. ft. Ultra Large Capacity
  • 6Motion™ Technology
  • ThinQ® Technology
  • ColdWash™ Technology

Quick Specs

  • Type: Washer
  • Style: Front Loading
  • Fuel: Electric
  • Width: 27"
  • Height: 39"
  • Depth: 30.25"
  • Energy Star Rated: Yes
  • Laundry Capacity: 4.5 cu. ft.
  • Steam Cycle: No

See More

 
Peace of mind built-in

Now select LG appliances come with Proactive Customer Care, activated when you download the ThinQ® app and connect your smart appliance. Get recommended maintenance tips and usage reports to help keep your appliances running at their best. Plus receive alerts for potential problem before they arise.


LG Front Load Washers were Rated by Consumer Reports

*Consumer Reports does not endorse products or services.


Think you can't do laundry on the go" Think Again.

Expand the limits of your laundry room with the LG ThinQ® app. Select a cycle, start or stop the wash and get notifications about when your laundry will be done, all from your smartphone. It even works with the Google Assistant and Amazon Alexa, so you can manage your laundry with simple voice commands.


Save Time and Wash Fewer Loads Every Week

Bring on big loads of towels or jeans- this 4.5 cu.ft. washer fits more in every load up to 20 lbs.


Cold Wash Without Compromise

ColdWash™ technology penetrates deep into fabrics, for cold water savings with warm water performance.


Wash Two Loads At The Same Time

Wash small loads that can't wait or two loads at once with the LG SideKick™ Pedestal Washer.


More Style, Less Space

LG closet-depth washers have a shallower depth to fit in more places & add sleek style to any room.


Measure Twice, Order Once

Complete this guide to help ensure a successful delivery and installation.

Features

  • 4.5 cu. ft. Ultra Large Capacity
  • 6Motion™ Technology
  • ThinQ® Technology
  • ColdWash™ Technology
  • Direct Drive Motor 10-Year Limited Warranty
  • ENERGY STAR® Certified
SUMMARY
Type Front Load Washer
Capacity (cu.ft.) 4.5 cu. ft.
Matching Electric Dryer DLE3500W
Matching Gas Dryer DLG3501W
Color White (W)
APPEARANCE
Hard Buttons Yes
Touch Buttons Yes
Dial-A-Cycle™ Yes
ENERGY
ENERGY STAR® Most Efficient 2019 Yes
ENERGY STAR® Qualified Yes
CEE Tier 2
IMEF 2.92
IWF 2.9
WASH PROGRAMS
No. of Programs 10
Programs Normal, Perm. Press, Heavy Duty, Delicates, Towels, Speed Wash, Bedding, Tub Clean, Whites, Downloaded
WASH OPTIONS
No. of Options 10
Options Fresh Care, Prewash, Remote Start, Delay Wash, Wi-Fi, Add Garments, ColdWash, Extra Rinse, Rinse+Spin, Child Lock*
WASH DETAILS
No. of Wash/Rinse Temps 3
Wash/Rinse Temps Hot, Warm, Cold
No. of Spin Speeds 3
Spin Speeds Hot, Warm, Cold
Max RPM 1300
Water Levels Load Sensing
No. of Soil Levels 3
FABRIC CARE FEATURES
ColdWash™ Option Yes
SenseClean™ System Yes
CONVENIENCE FEATURES
TrueBalance™ Anti-Vibration System Yes
4-Tray Dispenser Prewash, Main Wash (with liquid detergent cup), Bleach, Fabric Softener
LoDecibel™ Quiet Operation Yes
End of Cycle Signal Yes
LoadSense Yes
Child Lock Yes
Auto Suds Removal Yes
Leveling Legs 4 Adjustable Legs
Easy Loading TilTub™ Yes
THINQ® SMART FEATURES
SmartDiagnosis™ (v3.0) Yes
Wi-Fi Yes
Cycle Monitoring and Notification Yes
Energy Monitoring Yes
ThinQ® Technology with Proactive Customer Care Yes
MOTOR
Motor Type Inverter Direct Drive Motor
Axis Horizontal
MATERIALS AND FINISHES
NeveRust™ Stainless Steel Drum Yes
Cabinet PCM
Control Panel Plastic
Top Plate Painted
Door / Rim Glass/Silver Spray
Door Cover Clear Round Cover
All Available Colors White (W)
POWER SOURCE
Ratings UL Listed
Electrical Requirements 120V, 10 Amps
Type Electric
OPTIONS/ACCESSORIES
Pedestal WDP4W
Pedestal (WxHxD) 27 x 14 1/8 x 30 3/4 (50 9/16 D with door open)
LG Sidekick™ Pedestal Washer WD100CW
LG Sidekick™ Pedestal Washer (WxHxD) 27 x 14 1/8 x 30 3/4 (50 9/16 D with door open)
Stacking Kit KSTK1
DIMENSIONS/CLEARANCES/WEIGHTS
Product (WxHxD) 27" x 39" x 30 1/4"
Depth with Door Open (55" D with door open)
Carton (WxHxD) 29 23/32" x 41 27/32" x 31 17/32"
Weight (Product/Carton) 187.4/209.8
WARRANTY/UPC
UPC 048231024990

Quick Specs


  • Appearance

  • Type: Washer
  • Style: Front Loading
  • Fuel: Electric

  • Dimensions

  • Width: 27"
  • Height: 39"
  • Depth: 30.25"

  • Features

  • Energy Star Rated: Yes
  • Laundry Capacity: 4.5 cu. ft.
  • Steam Cycle: No

Specifications Sheet

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* Documents require Adobe Reader.

Interactive Tour

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3.0 out of 5

48% of reviewers recommend this product.

1 Stars

Poor design

Moldy7383 2/3/2023

The rubber below seal gets moldy. Tried various things to remove unsuccessful. Owned 3y
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

I will never buy another LG appliance

Leisuretime 1/20/2023

The first washer I received had a tub that wasnt aligned correctly. The guy who delivered it said hed never seen a machine jump like that. They sent a new one. That one doesnt put in enough water to get all the clothes wet. The technician ran his diagnostic and said Its functioning the way it was designed to. Translation from a certified repairman not employed by LG: The washing machine is poorly designed. Also despite following all directions the rubber gasket ? maybe not the correct name got mold/mildew in a short time. I was told thats not covered and it would cost almost as much to replace that as to get a new machine.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
3 Stars

Runs well but rusting

Hans24hrs 1/7/2023

Washer is about 3 years old. It runs well and has nice features but the area where the detergent and bleach go is leaking and rusting out the top corner and side. Call customer service and was informed that they only warranty the machine for a whopping 1 year. Guess they dont have much faith in their products
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Poor quality

Ccbb112233 1/7/2023

Broke just after warranty. Was due to an actual factory defect. Called LG waited on hold a long time very hard to understand testing was no good.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

This washer has always been a pain.

L G Direct Drive 12/20/2022

What ever you set this washer settings to it aways takes an extra hour to complete.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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Value

 
2 Stars

Great washer but leaks

nsfdchief1 11/23/2022

We recently remodeled and purchased this washer and dryer set because of their features and appearance. Both units are highly visible in a master suite. We are in our third year of use although we are only here 6 months out of 12. So technically they have seen 18 months of use. While they do an excellent job we are terribly disappointed in the fact that we cannot keep water from leaking from around the detergent tray. It does not happen every time but enough that it has now caused the front panel to begin rusting. In researching this unit online I find that this is not an uncommon problem. I would much rather fix the problem replace the front panel and continue using these products but no one can tell me how to stop the washer from leaking.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Nasty smelly clothes

Cas1234 11/20/2022

This is the worst washing machine. Clothes do not rinse out at all and are left with grime streaks on them. Clothes come out smelling gross and feel crunchy and rough. I can feel the detergent still on the clothes. I have spent months trying to resolve these issues. I have tried different detergent amounts and wash cycles and nothing helps. I even had a repair man come out to try to find a resolution and he could not. Ive cleaned all the appropriate filters and run countless tub clean cycles and still the problem persists. I will never buy another LG appliance after this nightmare.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Junk

Ivan K 11/16/2022

3 years later and the washer needs more parts than what the thing is worth. Also I bought an extended warranty from Lowes. Neither Lowes nor LG want to cover the repairs so Im out of a working washer and out of what I paid for the extended warranty. Ill change my review if and when my washer is repaired as its supposed to since I have an EXTENDED WARRANTY.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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Value

 
4 Stars

Please find a for detergent drawers that leak.

Sharon33 11/4/2022

Ive purchased two LG washers and have been happy with them other than an issue with water leaking from the detergent drawers which runs down the side of the washer. The repairmen cannot find the problem. Their only suggestion is to turn down the water pressure. Ive had this problem with LG washers in two homes with well water and pressure that is not very strong coming from the faucets.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
1 Stars

DAVID LONERGAN 10/10/2022

purchased january 1 2020. was fine for about 1st year now cloths come out very damp
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
4 Stars

Our washer is model#WM3900HBA. Purchased 5/20/2020

Our washer 9/24/2022

We are pleased with the performance of our washer however the face of the door is starting to blister. See photo. It just started but we know it will get worse. Is there a solution?
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Value

 
1 Stars

Terrible experience

Will Morgan 9/23/2022

Still do not have a working washer. A repair man has been to my house 4 times had to re order parts twice so far because parts have come in broken.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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1 Stars

Repair or not?

h524 9/4/2022

I bought this washer 2 years ago well it didnt last The drum went bad and it sounded like the washer was going to explode. LG did give me a custody call/service however the wrong part was ordered and it was put back together only to leak all over the floor. Waiting on another repair
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Really poor durability

Iamjamesm 8/15/2022

Have only owned for two years and the bearings have gone out the machine leaks and now we have an TE error code and the machine wont work. We are not a big family only two of us and not hard on things or doing heavy loads. LG does not stand behind their machines. In my entire life Ive never had a washer go out so quickly with so little use.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Horrid

farmhouse28 8/6/2022

I bought this washer and drawer one as well for what I thought would be convenient and efficient in my laundry chores. It has been anything but that I follow the directions on care and usage. When a problem developed the washer started to smell and grow mold in rubber tubing I contacted the company. To my dismay the instructions on the drawer where you put your various cleaning products is incorrect in the amounts. According to customer service and the so called repairman that they assigned you are not supposed to use more than a tablespoon of detergent. What would that clean? Surely not a mans work wardrobe. I explained to the person supposedly fixing the washer that the rubber casing was loose. He wasnt much interested in that more so fixated on the fact that we werent using the required tablespoon of detergent finally he says that thats the way the rubber is supposed to be in order for it to work. I remember purchasing this and the rubber was not loose like this. On another hand the settings sometimes need an extra ring wish there was a setting just for that.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Quality machine and great customer service

durbeyfield 7/29/2022

I bought this machine about a month ago and am very happy with the purchase. When I first brought it home it was not working the way I had hoped but LG sent someone out free of charge to take a look. Turns out it was user-error my fault lol and its running perfectly now.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

works great looks modern and its quiet

Ben Baird 7/18/2022

recommend this product works great looks modern and its quiet it replaces an order LG MODEL
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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4 Stars

Great machine until it stopped working

Rebecca consalvo 7/13/2022

I loved this machine and ease of use. After two years it stopped working. Technician says the computer went. Glad that lg will repair and hope to have many good years with it.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

Sounds like a jet engine taking off

gspeaking 6/15/2022

Wish I had recorded a video so you could hear what the washer sounds like during the spin cycle think loud banging and jet engine taking off insanely noisy however now we have an error message that is preventing further use. Shouldnt happen on a 3 year old machine.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Washer

Betty madero 6/6/2022

The washer machina its work perfect now.liked and comfortabl3 for me thats why i choose lg
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Value

 
4 Stars

Welcome to the Tech Era

Lois21 5/18/2022

I am slowly getting used to my new high tech front load LG Electronics Washer. It has a multitude of helpful features and is determined to use them as IT wants. I need to get used to the fact I that I am now not in complete control of how I want my items washed. Having used washing machines since the late 1940s its a whole new learning experience. My new LG does a excellent job of washing and with patience I will soon be adjusted to IT being in control.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
1 Stars

Wrecking my clothes

BrownAD 4/26/2022

I love the features this machine has however am disappointed that my clothes are slowly being destroyed by my new washing machine. Its great it uses less water but when it tumbles the clothes around and around dry while sensing how much water to use the friction of the dry clothes rubbing against each other is causing the clothes to pull and wear holes in them. Ive tried many different settings soil levels spin levels and it doesnt seem to help. It would be better if there was a water level option as I dont think there is enough water. Not impressed. I researched and researched before buying and the machine was rated one of the best. I wish it didnt wreck my clothes.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Good so far

LBC Olivia 4/20/2022

We bought this washer a week ago to replace our 10-year old washer which was the older version of this same model. We have our older LG dryer stacked on top. So far weve used the speed wash normal and spin only cycles all of which have been good. I like the ease of just holding down the spin button for 3 seconds to get an extra spin cycle.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Value

 
1 Stars

Poor ergonomic features

Prof Mario 4/19/2022

We brought this plus the associated dryer and had them stacked. However the control panel on both do not have back lighting by design. Only operational lights appear once the machine starts. This not allows you to adjust the cycle. As a former professor of mechanical engineering I can not give this device a good rating. I CAN NOT RECOMMEND THESE WASHER_DRYER COMBINATION
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Love this Washing Machine

Ghannon 4/16/2022

I have had my washer and dryer set for about 2 years. I love them. They have great features and do a great job. They are very reliable something I really appreciate.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Great machine

Vick56 4/14/2022

I bought it a couple of weeks ago and really like the way it runs
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

So easy to use

Myfrankie101 4/13/2022

I bought this last month and very happy with my choice. It is so easy to understand the controls and straight forward. Its quiet and does a wonderful job washing clothes.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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2 Stars

Service was poor

AB LG User 4/4/2022

Weve had so many problems with this appliance and the service support despite buying the warranty has been unsatisfactory to this point unfortunately.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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2 Stars

Smells bad after every wash

Ramanjit manesh 3/29/2022

We bought this machine a few months back .. I dont knw why it smells so bad after every was .. I did the complete machine tub clean too .. but still after every wash it smells bad ..
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

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2 Stars

Hate this washing machine

JLAPS 3/28/2022

I bought a front loader which Id had before but this one is terrible. It always has water sitting in the drum and the dispensers - I have to run a cleaning cycle with vinegar every 10 washes. So no savings of water and extra time spent cleaning the machine. It always seems a bit msuty
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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5 Stars

Great Features and quiet

Emma18 3/20/2022

I am pleased with my new washer it is quiet and has all the features I used before and extras
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

Sooodisappointedwiththid 3/15/2022

I purchased the washing machine from Lowes on April 9Th 2021. It was on sale at Lowes there was a small defect so the price was reduced. I was told that of course I still had a manufactures warranty. The power will not turn on. The service technician said he would Not work on the unit because it was more than one year old. I have no idea how long Lowes had the machine in storage. I just know that I have only had the washing machine since April 9th. I know have a washing machine that will not turn on and a repairman that will not work on it. Please help I cannot give a review for a product that cannot be used.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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3 Stars

Purchase the extended warranty

Cecee123 3/3/2022

When it works it is a nice washer. It has quit working with me on two different occasions Both times the replacement part was not immediately available and had to be ordered. I am so grateful that I purchased the extended warranty
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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5 Stars

Runs quiet cleans very well

Ehufgji 3/3/2022

About the lease expensive LG because I heard they had a good reputation and I wanted to simple machine front loader I absolutely love it
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Great Items

Alex266 3/2/2022

I bought 1 year and 9 months ago. never have a problem with it. Super-efficient equipment.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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3 Stars

Hmmmm

Go Mikey 2/23/2022

I bought this a year and a half ago and it just recently had a error code. I contacted a LG repair shop and they quoted me $450 to repair it-crazy right? I contacted LG customer service and they said they would cover the repairs- yay I got back in touch with the repair shop and they didnt have a clue how to get reimbursed by LG. They finally got their $ht together and figured it out. They charged me for the initial service call which I feel should have been covered too?
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Nice Extras

Tim56 2/20/2022

This washer has some great spinning speeds. Also I like that I can easily choose an all cold water cycle. The extra rinse option is good too.
Originally posted on lg.com

Yes, I recommend this product

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2 Stars

Too many error code

Troytroy 2/14/2022

This machine has too many error code and there is no one solution for fixing it. Even LG certified service person got it wrong on how it needs to be fixed
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

My dream machine

Barbara Levinson 2/13/2022

My front loader does a great job. Its such a relief from my last machine but...apparently the installer didnt level it properly. I worry when it is in spin cycle and it shakes. What can I do?
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Cleans Clothes Well

llcooldaddio 1/31/2022

I have owned this washer for a long time now. It replaced and older LG that just died after many many years of service. This machine has great features all the cycles you will never need is programmable and just does a great job.
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Excellent machine

dgray1999 1/31/2022

Ive had it almost a year now and very happy with it. The High Efficiency of it has cut my water bill. My only complaint is keeping the mold build up off the ring even with using the cleaning tablets/cycle is a little bit of a problem. But I understand that is common with front loaders.
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Washer

SHA21 1/27/2022

We bought the washer in Sept 2021 to replace an LG washer we had bought in 2003. We could have fixed the old washer by replacing the main bearing and seal for the tub but felt after 18 years it was a better value to just buy a new one even though the old one still looked like new.
Originally posted on lg.com

Yes, I recommend this product

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3 Stars

Mildew

Jessica 2335 1/20/2022

The rubber ring by the front door where you open it got all black and theyll do it inside even though I would dry it on the inside and air dry with the door open. Did not expect something like this to happen with an expensive front loader. Plus all the settings seem to use a lot of water. Its like washing your clothes for 60 minutes no matter what setting you put it on sometimes even longer. Not efficient with the water usage
Originally posted on lg.com

No, I do not recommend this product

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4 Stars

Wonderful initial experience

CarlLauto 1/11/2022

Wonderful initial experience but leaking and trying to get fixed
Originally posted on lg.com

Yes, I recommend this product

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4 Stars

Hunt 0934 1/2/2022

I just wish the washer would spin the clothes a little dryer .
Originally posted on lg.com

Yes, I recommend this product

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4 Stars

Gets the job done

Mar9677 1/1/2022

The washer has a modern look and it does do a great job getting clothes clean. It also has plenty of room for comforters and pillows. The only issue that I have is that it is high maintenance ie draining running the cleaning cycle regularly making sure the inside of the washer is dry so mold does not grow
Originally posted on lg.com

Yes, I recommend this product

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1 Stars

Poor Quality

my bull 1/1/2022

I bought two sets of LG washer and dryer within a year both of them broke and have to replace the mother board in one and the drum in another. Very poor quality and LG warranty service is the WORST They will give you hard time before scheduling the appointment by asking you the customer to manually view the DIY video for the new washer to be fixed. I have spent more money out of pocket to unstack the dryer because the LG warranty service personnel will not unstack even though I purchased the stacking kit and installed it professionally by the LG person. I would not recommend buying any appliance made by LG to anyone
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

Great washer

Jennie K 1/1/2022

I bought this the weekend I moved into my new home. I love this washer
Originally posted on lg.com

Yes, I recommend this product

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1 Stars

Terrible service

BewareLG 12/29/2021

Its going to take more than a month to get extended warranty service and counting for my washing machine. Hours on the phone with LG tono avail. Dont stand behind their product or warranty at all.
Originally posted on lg.com

No, I do not recommend this product

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