Skip disability assistance statement.

Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you have a disability we are here to help you. Please call our disability services phone line at 720-772-3434 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for anyone with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

3.2 | 78 Reviews

30 cu. ft. Smart wi-fi Enabled InstaView™ Door-in-Door® Refrigerator

LG LMXS30796S

Features

  • 30 cu. ft. Capacity
  • InstaView™ Door-in-Door®
  • SmartThinQ® Technology
  • ColdSaver™ Panel

Quick Specs

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator
  • Width: 35.75"
  • Height: 70.25"
  • Depth: 39.125"
  • Energy Star Rated: Yes
  • Refrigerator Size: 29.7 (cu. ft.)
  • Fresh Food Capacity: 17.1 (cu. ft.)
  • Freezer Capacity: 8.8 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: No
  • Sabbath Mode: No
  • WiFi Connected: No

See More

 
Raid the Fridge Without Losing Your Cool

InstaView™ Door-in-Door® refrigerators have a sleek glass panel that allows you to see inside the easy access door without letting the cold air out. Simply knock twice on the glass to illuminate the contents within.


Think you'll run out of ice" Think Again.

From making extra ice for tonight's dinner party to getting smartphone notifications when the door is left open, use the LG SmartThinQ® app to control key features and get important notifications from any-where. It even works with the Google Assistant and Amazon Alexa, so you can operate smart features with your voice.


Most shelf space.*

Ice makers are great, but not if it means you can't fit all of your food in the fridge. The Slim SpacePlus® Ice System provides more shelf space and allows even more space for door bins. *Standard width french door refrigerator, excludes other LG manufactured products


Fresher is better.

Smart Cooling® Plus technology is designed to maintain superior conditions within the refrigerator. The Linear Compressor and Dual Evaporators react quickly to humidity and temperature levels and help keep your food fresher, longer. Strategically-placed vents in every section help surround your food with cool, fresh air.


SAVE MONEY. SAVE ENERGY.

This ENERGY STAR® certified LG refrigerator exceeds new 2016 federal energy standards to positively impact your energy bill and your energy consumption.

Features

  • 30 cu. ft. Capacity
  • InstaView™ Door-in-Door®
  • SmartThinQ® Technology
  • ColdSaver™ Panel
  • Slim SpacePlus® Ice System
SUMMARY
Ice & Water Dispenser Yes
Door Type French 4-Door
Color Stainless Steel
Refrigerator Type InstaView™ Door-in-Door®
SmartThinQ® Yes
ADA Compliant Yes
wi-fi Enabled Yes
FEATURES
Smart Cooling Plus System Yes
Multi Air Flow Cooling Yes
Temperature Sensors 8
Fresh Air Filter Yes
Dual Evaporator Yes
Ice & Water Dispenser Yes
Dispenser Type Integrated Tall Ice & Water Dispenser®
Ice System Slim SpacePlus®
Linear Compressor Yes
Display Type Smooth Touch Control (White LED)
Daily Ice Production 3.5 lbs / 3.8 (IcePlus™)
Ice Storage Capacity 3.0 lbs
Door-in-Door® Yes
Door-In-Door® with ColdSaver™ Panel Yes (w/ Glass Panel)
ENERGY STAR® Qualified Yes (776 kWh/Year)
REFRIGERATOR
Glide N' Access™ Shelf Yes
Folding Shelf Yes
No. of Shelves 4 Split (3 Fixed/1 Folding)
Cantilevered Shelves Yes
Shelf Construction Spill Protector™ Tempered Glass
Crisper Bins 2 Crispers/1 Bonus Drawer
Refrigerator Light Premium LED (Ceiling and Side)
Dairy Corner/Bin Yes
Door Bin Construction Clear , Opaque, Silver Deco
EasyReach™ Bins 2
FREEZER
Drawers 3-Tier Organization®
DuraBase™ Solid Drawer Base Yes
Divider Yes
Freezer Light Premium LED
Door Type Pull Drawer
Handle SmartPull® Freezer Handle
DIMENSIONS/CLEARANCES/WEIGHT
Depth with Handles 39 1/8"
Depth without Handles 36 5/8"
Depth without Door 31 3/4"
Depth (Total with Door Open) 51"
Height to Top of Case 68 7/8"
Height to Top of Door Hinge 70 1/4"
Width 35 3/4"
Width (Door Open 90 with Handle) 45"
Width (Door Open 90 without Handle) 40"
Installation Clearance Sides 1/8", Top 1", Back 2"
Weight (Unit/Carton) 404 lbs / 437 lbs.
Carton Dimensions (WxHxD) 38" x 73" x 40"
WARRANTY
Limited Warranty 1 Year Parts and Labor, 5 Years on the Sealed System (Parts & Labor), 5 Years on the Compressor (Parts & Labor), 6-10 Years on Linear Compressor (Parts Only)
UPC 048231788854
MATERIALS & FINISHES
Handle Matching Commercial Handles
Available Colors Stainless Steel
Hidden Hinges Yes
Surface Coated Metal
Back Flush & Metal Cover Over Mechanical Parts
Contour Door Yes
CAPACITY
Refrigerator 17.10 cu. ft.
Freezer 8.80 cu. ft.
Total 29.7 cu. ft.
CustomChill® Drawer 3.80 cu. ft.
CONVENIENCE
Temperature Controls Electronic/Digital
Door Alarm Yes
LoDecibel™ Quiet Operation Yes
SmartDiagnosis™ Yes
Auto Closing Door Hinge Yes
Child Lock Yes
Wi-Fi Enabled (Smart Grid Available) Yes

Quick Specs


  • Appearance

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator

  • Dimensions

  • Width: 35.75"
  • Height: 70.25"
  • Depth: 39.125"

  • Features

  • Energy Star Rated: Yes

  • Capacity

  • Refrigerator Size: 29.7 (cu. ft.)
  • Fresh Food Capacity: 17.1 (cu. ft.)
  • Freezer Capacity: 8.8 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: No

  • Extras

  • Sabbath Mode: No
  • WiFi Connected: No

Interactive Tour

{"hideMenu":false,"ipiOnly":false,"tourViews":[{"viewImage":{"sources":[{"src":"/www.lg.com/us/images/refrigerators/md05794489/gallery/lmxs30796s_desk02_20171010.jpg.w1920.jpg","profile":"W1920","width":400,"height":264},{"src":"/www.lg.com/us/images/refrigerators/md05794489/gallery/lmxs30796s_desk02_20171010.jpg.w960.jpg","profile":"W960","width":400,"height":264},{"src":"/www.lg.com/us/images/refrigerators/md05794489/gallery/lmxs30796s_desk02_20171010.jpg.w480.jpg","profile":"W480","width":400,"height":264},{"src":"/www.lg.com/us/images/refrigerators/md05794489/gallery/lmxs30796s_desk02_20171010.jpg.w240.jpg","profile":"W240","width":240,"height":158}],"src":{"src":"/www.lg.com/us/images/refrigerators/md05794489/gallery/lmxs30796s_desk02_20171010.jpg","width":400,"height":264},"runtimeSrc":{"src":"/www.lg.com/us/images/refrigerators/md05794489/gallery/lmxs30796s_desk02_20171010.jpg.web.jpg","width":400,"height":264},"assetWrapper":"tour","alt":"LG LMXS30796S Refrigerators","isAdaCompliant":false},"hotspots":[{"hotspotX":0.2,"hotspotY":0.35,"captionFromAttr":"Raid the Fridge Without Losing Your Cool","description":"InstaView™ Door-in-Door® refrigerators have a sleek glass panel that allows you to see inside the easy access door without letting the cold air out. Simply knock twice on the glass to illuminate the contents within.","media":{"sources":[{"src":"/www.lg.com/us/images/rf/features/instaview_hero_4_2.jpg.w1920.jpg","profile":"W1920","width":1600,"height":800},{"src":"/www.lg.com/us/images/rf/features/instaview_hero_4_2.jpg.w960.jpg","profile":"W960","width":960,"height":480},{"src":"/www.lg.com/us/images/rf/features/instaview_hero_4_2.jpg.w480.jpg","profile":"W480","width":480,"height":240},{"src":"/www.lg.com/us/images/rf/features/instaview_hero_4_2.jpg.w240.jpg","profile":"W240","width":240,"height":120}],"src":{"src":"/www.lg.com/us/images/rf/features/instaview_hero_4_2.jpg","width":1600,"height":800},"runtimeSrc":{"src":"/www.lg.com/us/images/rf/features/instaview_hero_4_2.jpg.web.jpg","width":1600,"height":800},"assetWrapper":"tour","alt":"Raid the Fridge Without Losing Your Cool","isAdaCompliant":false,"type":"IMAGE"},"direction":"right"},{"hotspotX":0.2,"hotspotY":0.55,"captionFromAttr":"\n Think you\u2019ll run out of ice? Think Again.\n \n ","description":"From making extra ice for tonight\u2019s dinner party to getting smartphone notifications when the door is left open, use the LG SmartThinQ® app to control key features and get important notifications from any-where. It even works with the Google Assistant and Amazon Alexa, so you can operate smart features with your voice.","media":{"sources":[{"src":"/www.lg.com/us/images/rf/features/thinq_ref_pdp_new_v12345.jpg.w1920.jpg","profile":"W1920","width":1600,"height":800},{"src":"/www.lg.com/us/images/rf/features/thinq_ref_pdp_new_v12345.jpg.w960.jpg","profile":"W960","width":960,"height":480},{"src":"/www.lg.com/us/images/rf/features/thinq_ref_pdp_new_v12345.jpg.w480.jpg","profile":"W480","width":480,"height":240},{"src":"/www.lg.com/us/images/rf/features/thinq_ref_pdp_new_v12345.jpg.w240.jpg","profile":"W240","width":240,"height":120}],"src":{"src":"/www.lg.com/us/images/rf/features/thinq_ref_pdp_new_v12345.jpg","width":1600,"height":800},"runtimeSrc":{"src":"/www.lg.com/us/images/rf/features/thinq_ref_pdp_new_v12345.jpg.web.jpg","width":1600,"height":800},"assetWrapper":"tour","alt":"\n Think you\u2019ll run out of ice? Think Again.\n \n ","isAdaCompliant":false,"type":"IMAGE"},"direction":"right"},{"hotspotX":0.8,"hotspotY":0.35,"captionFromAttr":"Most shelf space.*","description":"Ice makers are great, but not if it means you can&apos;t fit all of your food in the fridge. The Slim SpacePlus® Ice System provides more shelf space and allows even more space for door bins.<br/>\n <br/>\n <i>*Standard width french door refrigerator, excludes other LG manufactured products<\/i>","media":{"sources":[{"src":"/www.lg.com/us/images/features/videobg.jpg.w1920.jpg","profile":"W1920","width":1600,"height":840},{"src":"/www.lg.com/us/images/features/videobg.jpg.w960.jpg","profile":"W960","width":960,"height":504},{"src":"/www.lg.com/us/images/features/videobg.jpg.w480.jpg","profile":"W480","width":480,"height":252},{"src":"/www.lg.com/us/images/features/videobg.jpg.w240.jpg","profile":"W240","width":240,"height":126}],"src":{"src":"/www.lg.com/us/images/features/videobg.jpg","width":1600,"height":840},"runtimeSrc":{"src":"/www.lg.com/us/images/features/videobg.jpg.web.jpg","width":1600,"height":840},"assetWrapper":"tour","alt":"Most shelf space.*","isAdaCompliant":false,"type":"IMAGE"},"direction":"left"},{"hotspotX":0.8,"hotspotY":0.55,"captionFromAttr":"Fresher is better.","description":"Smart Cooling® Plus technology is designed to maintain superior conditions within the refrigerator. The Linear Compressor and Dual Evaporators react quickly to humidity and temperature levels and help keep your food fresher, longer. Strategically-placed vents in every section help surround your food with cool, fresh air.","media":{"sources":[{"src":"/www.lg.com/us/images/features/videobg.jpg.w1920.jpg","profile":"W1920","width":1600,"height":840},{"src":"/www.lg.com/us/images/features/videobg.jpg.w960.jpg","profile":"W960","width":960,"height":504},{"src":"/www.lg.com/us/images/features/videobg.jpg.w480.jpg","profile":"W480","width":480,"height":252},{"src":"/www.lg.com/us/images/features/videobg.jpg.w240.jpg","profile":"W240","width":240,"height":126}],"src":{"src":"/www.lg.com/us/images/features/videobg.jpg","width":1600,"height":840},"runtimeSrc":{"src":"/www.lg.com/us/images/features/videobg.jpg.web.jpg","width":1600,"height":840},"assetWrapper":"tour","alt":"Fresher is better.","isAdaCompliant":false,"type":"IMAGE"},"direction":"left"}]}],"ipiCompatible":false}

Performance Guarantee

Your product does not have to be completely inoperable to receive the benefits of the premium service plan. Your product is guaranteed to perform within factory specifications during the entire life of the plan.

Peace of Mind Guarantee

If we can’t fix it, we’ll replace it. If your covered product requires more than 3 repairs for the same major component, or if the product is deemed uneconomical to repair, we’ll replace it .*

Power Surge Protection & More

Manufacturers’ warranties don’t cover breakdowns resulting from internal & external power surges. Those pesky power fluctuations that cause your lights to flicker can also cause your appliances to die.

Simple and Easy to Use

Simply call our local center at 303-758-5808 to receive service from factory trained technicians. The days of appliance stores on every street corner are over.

No Hidden Costs or Deductibles

No surprise expenses years down the road! No more delays budgeting in the cost of repair, or having to decide between repair or replacement. It’s there when you need it!

Food Spoilage Allowance

Eliminate unforeseen loss from having to replace spoiled food. You will be reimbursed for food loss resulting from a covered failure of your refrigerator or freezer, $5 per cubic ft, up to $500 total

Repair Cost
Repair Cost

*For internal use only. Please refer to official terms and conditions for full details

3.2 out of 5

50% of reviewers recommend this product.

1 Stars

3500k garbage. Lost over $1000 worth of food

Trash stay away 5/15/2023

Stay far away. Compressor failed in 2 years Mong many other faults. Allen all around no repair man will work on LG said they have a 90 fail rate within 2 yrs. LG after weeks came to fix for free but out $1000 in food
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
4 Stars

Issue with the LG compressor

Mahdeep 5/15/2023

No issues for over 4+ years and one day the fridge stopped cooling.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
2 Stars

Fridge

Esther Butrus 5/14/2023

Water dispenser is not working and they have been ordering parts the fix it but its taking forever so o solve the problem.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Great Fridge

Souley 5/12/2023

I love how much space this fridge has. I also love that when it broke LG sent someone to fix it free of charge. I lost lot of food but at least now it is working fine
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
1 Stars

Have contacted LG multiple times but no response

Fridge freezer 2023 5/7/2023

LG fixed the fridge which I appreciate. However it was 4 days after it stopped working and I lost food in my fridge and freezer. They offered a good loss financial reimbursement but I have heard nothing after 8 weeks and contacting them 4 separate times.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
3 Stars

Nice fridge but not so good quality

The Dude 54 4/13/2023

We havent had this fridge too many years and already had to replace the compressor under warranty and then the evaporator not under warranty. I think refrigerators in general are being made poorly as there are very few manufacturers of the parts and they have no real competition.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Great Features

Pat Hutchins 3/30/2023

I purchased about 3 and a half years ago. And I am very happy with it.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
4 Stars

Great Features Beware of needing a new compressor

Momma Jen 3/27/2023

I bought this refrigerator about 3 1/2 years ago. We had no issues until we had to replace compressor. LG stood behind warranty and just did replace it. Will see how it goes..
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Great Refrigerator

Pueo 3/26/2023

We just love the space available space in this refrigerator. The middle drawer is the best design ever
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
2 Stars

I would never buy again

Chuckzilla 3/13/2023

The people at LG helped me. However their refrigerators were the subject of 2 class action lawsuits. They did honor the warranty and repair it.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Love it.

DottieR 2/23/2023

Our refrigerator is 6 years old. It is beautiful spacious and stylish. However the compressor went out three weeks ago and I am still waiting for it to get fixed. The compressor is covered in cost but not the labor. Buy the extended warranty.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Simply awesome

Holly K 2/12/2023

The spacious user interface is great. Best usability of any fridge. Room for everything plus more The sliding shelves so you can store wine bottles upright after they are open is genius. Plus looks good too Love love love this LG fridge. Worth every penny. Thank you
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Great service for LG refrigarator

Great servicefor LG refri 1/27/2023

Excellent customer service and support. Super quality
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
2 Stars

Condenser quit after 4 years

SierraSue 1/25/2023

Excellent design unreliable components. Took LG 3months to approve a replacement condenser. Not a happy customer.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Great Service

CHutto 1/22/2023

Our technician was ahead of schedule prompt and equipped. Fixed our fridge in less than an hour
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
4 Stars

So much room

Juliecb 1/15/2023

Its actual ok y been 3 years since i bought this still happy. Love the no-spill shelves the middle drawer the door in door.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

LOVE IT.

Anitarental 12/26/2022

This is the best refrigerator Ive ever had. Very roomy and love the extra drawer space.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
3 Stars

Great Features but not dependable

Gin01 12/22/2022

Bought this fridge about 4 years ago. While still under warranty the compressor failed and had to be replaced. This happened right before Thanksgiving and was a pain as it took a while to get someone out to repair. Then just a couple of weeks ago it stopped cooling again and we didnt realize it until we lost another load of food.... This time replaced the control board. We cant trust this fridge and are investing in a wifi enable temperature monitor that will alert us when the temperature goes up for an extended period - and it is quite expensive. Although we love the features of this refrigerator will never buy another LG again. this is our second one compressor failed on the first one too
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
2 Stars

Not Happy with LG Brand

Nicatnight 12/20/2022

Since having problems I have noticed many LGs in our community going out. I dont know if its because of them being in DR Horton homes or if its your actual product is the problem. I know that DR Horton uses the cheapest stuff they can find. When having a problem with ours I got online and your customer service that you live chat with was absolutely no help. Finally I received an email from someone who knew what they were talking about.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
3 Stars

Awesome size and layout. Some issues

bfschroe 12/20/2022

This refrigerator is very well designed and laid out for easy access and ample storage space. The icemaker gets jammed a lot and has a small capacity. The cold water dispenser has limited capacity so water really isnt cold enough. Control panel began to peel off after only a year or so. Customer service was not helpful and would not replace under warranty one year warranty on very expensive item is weak even though others have had the same issue so it is a design/manufacturing flaw.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Disappointed

Stan6034 12/17/2022

I have had the unit for over 4 years I think. Twice we have had compressor issues that made the refrigerator unusable. The first time it was repaired in a handful of days. The current issue began almost 2 weeks ago and will not be repaired for likely 2 more weeks. Delay cause by technician availability and parts needing to be ordered. Expected better quality from LG and faster repair service. Hundreds of dollars of food has been rendered useless.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

LG SERVICE TECHNICIAN- Darius Arthur

Jennifer Register 12/14/2022

We have been having serious issues with our refrigerator and this last issue happened while we were out of town and our entire fridge stopped working- coming home to find that ALL of our food was spoiled and the house stinking. Darius was sent to us and fixed the problem quickly. He is polite- and took time explaining the issue entirely. We are very thankful for him
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Great Service

rat59 12/12/2022

My refrigerator needed service and the service representative spent a great deal of time to answer my questions and to make sure I was completely comfortable with the result of his service.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
3 Stars

Love it when it works

Maureen ORorke 12/5/2022

We love everything about this refrigerator but the compressor broke the day before thanksgiving and 12 days later LGs service center has twice canceled our repair appointment and we have no refrigerator during the holidays. We had to cancel Thanksgiving dinner and lost a fortune in food.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Will not cool.

David Turner 11/28/2022

Ive been waiting for a month to get it worked on. Ive called multiple times. They keep telling me the same thing which is they cant find anyone in my area to fix it.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 
3 Stars

Great Features With Suspect Reliability

SJKChr 11/23/2022

Purchased this refrigerator because many of the clients who lived in homes that I remodeled were LG fans. Has nice capacity and numerous features that I like but has proven to have poor reliability. Ice maker no longer works and refrigerator wont cool down properly thus allowing foods to spoil quickly. Only refrigerator I have ever owned with these problems
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Excellent product

Tammana 11/19/2022

I bought this product because of LG quality. This Fridge is very large and enough space to store.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Miss Trish 11/18/2022

We love this frig We just had to have the compressor replaced because of hurricane damage and the repairman was totally wonderful
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Best Fridge Ive Owned

Aggie1234 11/12/2022

I thought Id never use the door in door feature or the knock on door to view. I use it all the time. I keep everything I use a lot in the door and it saves opening entire fridge. I also have the convertible drawer which is perfect for keeping my cheeses and deli meats easy to access.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
2 Stars

major performance issues

Kitty Eaken 11/7/2022

I purchased this item 4 years ago. I also purchased the extended warranty and Geek Squad protection. My husband and I are seniors with no other users in the house. There is minimal door opening etc. After just 4 years of ownership the compressor went bad. Currently after almost a month of communication and three attempts to repair this item it is STILL not working. I am AGAIN waiting on service. I have lost 3 different batches of groceries. While I love the features of this fridge I am definitely not happy with its performance. Mom son owns the identical fridge and his had the exact same issues after only one year. It took 6 months of attempts to finally get his repaired properly. This is totally unacceptable.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
3 Stars

not reliable

user users334 10/11/2022

built quality is not that great... lots of problems with cooling.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Big unit.

Saby A 9/27/2022

I purchased this refrigerator 4years ago. It was great till it stopped working to the exact 4 years anniversary of the purchased date. To my surprise the unit was so broblematic to other customers that LG extended the warranty to 5 years. So LG sent in a LG sertratified service company to fix and so called update the unit. The first time. It is now 4 month later and they have fixes it 4 times. About once a month.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
4 Stars

Lots of space

Kent in Bama 9/25/2022

We bought this fridge 3 years ago it has lots of room and had done a good job so far . The ice maker doesnt hold enough ice for my liking but does ok. The compressor just crapped out and we have been without a fridge for 11 days . Not very happy with the longevity of the fridge . Other than thats its just great
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
4 Stars

Good Review

Sharon C 9/25/2022

I bought my second LG refrigerator exactly 3 yrs ago. It just stopped cooling and freezing. Fortunately I bought a 5 yr warranty. It took 3 weeks for a tech to come look he ordered 4 parts for repair. 3 of the 4 parts delivered very shortly after the techs visit. A little over a month of the initial call the tech is expected. However the 4th part has not arrived. Now to review the fridge. Its a beautiful fridge as fridge goes. The see through door and quick grab items is helpful. Just tap the door and it lights up. The ice-maker is quick and keeps up with our use but youd probably want to make or buy ice if having a good amount of people over. Over ice maker has stopped making ice and I just let it alone and within a week it starts working again. When it stops working look under the inside bottom of the freezer. Youll have to get on your knees and look from the side bottom for anything that might have fallen from one of the shelves/drawer . I use a broom to sweep out it item then within a few hours ice maker begins to work again. Something it may stop if you have a storm and the electric goes out for a few seconds. Just unplug and wait for 10 mins then replug. If that doesnt work wait at least a week before calling a repairman.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
3 Stars

Beware of compressor failure

B a m a 9/10/2022

We purchased this refrigerator as part of a kitchen package. Performed really well until the compressor failed 3 years in.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Broke Down

WVMaven 9/8/2022

While we really like this refrigerator it stopped cooling after two years. Even with an extended warranty we cant get service or parts. We are into our third month trying to get it fixed. Had to rent another frig.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

The design is the best

Albert George 8/27/2022

I am very sorry I spent that much on a lemon. We have had repairs done on it six months after purchase and six months every six months ever since we bought it for the same problem. I will never recommend and I Will talk people out of buying LG even when I am in the stores if I see people looking at LG I will try to change their mind. LG has made our life miserable for the last three years. LG does NOT care about the customers. Run away from LG refrigerators.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Horrible product and customer service

Cryst123 8/22/2022

We bought this a little over a year ago. All of sudden it just broken down out of nowhere. We called customer service but a couple of days after it started working again on its own. Fast track 3 years later it broke down again all of a sudden but this time it DID NOT restart rworking again after a couple of days. We called customer service but its been more than 2 weeks and they still cant find a service person to check and fix this issue. We called multiple times... A lot of our food spoiled..... thought this refrigerator will last lo ger but what a waste of money. Product is very poor and customer service is horrible. Hope they will just reimburse us so we can get a better fridge with better customer service.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
2 Stars

Annoyed

WillButcher 8/21/2022

Bought this from a friend Custom chill drawer doesnt work. LG wont send a tech with serial number and there isnt one anywhere on it. LG app doesnt even say the model or serial number for device information even with it being a smart wifi fridge.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

HUGE DISAPPOINTMENT

Rob K in NY 8/9/2022

We bought this fridge in 2018 as part of our kitchen remodeling. Love the fridge until this past weekend after returning home from a 2 week vacation. The fridge went kaput along with all the food that was in it. Horrible It lasted 4 years and interesting that it is now a discontinued model. Will never buy a LG product again.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
4 Stars

So close....

Mommabear76 8/6/2022

I bought this just over 2 years ago. the water dispenser is a bit awkwardly located where water shoots out on the floor if you dont realize where the spout is. I adore the door-in-door feature. A little perturbed about the fan icing up and having to do a full 8-hour defrost and 24 hour re-cooling after such a short amount of time in use but everything else has been great.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
1 Stars

Great Features But Breaks Down Easily

AnnieK1 7/25/2022

Called about this months into owning Was told it was compressor. LG sent service person who adjusted fan. Compressor has now gone. Eight days for service. But also needs control board. Up to twelve weeks for this. Parts not available. See internet for class action suit which explains.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 
5 Stars

Good service

A Saqri 7/20/2022

When I called LG for repair they responded fast. Every appliance in my house is from LG. They are working fine and so far so good. Thank you LG.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Great features and look

Carlos87 7/17/2022

We bought this Ref. 4 years ago and we are very happy with the product and Customer service.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Love this refrigerator. Lots of space Great featur

Dianne Sherwin 7/14/2022

Loved this refrigerator for approximately 4 years until the compressor went bad and lost all the expensive food stored inside The money compensation for food that went bad does not even cover one prime rib roast
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Great feature

Benjamin Vu 7/8/2022

Got a help from LG service. The refigerator has been bought for over three years. But still got supported from LG for Compressor service.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

Multiple problems

Steve_W 7/8/2022

Ive had this unit for several years. Ive had constant issues with it maintaining a cool constant temperature in the refrigerator main compartment. I have it set at its lowest setting 33F and it barely keeps it at 40F. Whenever I put any significant amount of heat load in it the temperature typically shoots north of 45-50F for a while. Ive spent countless hours diagnosing and troubleshooting the issue and I think it has come down to a faulty temperature sensor due to the seemingly erratic/random behavior of the temperature in the main compartment. I have no issues with the freezer section. More recently the ice and water stopped dispensing and yet it still makes ice. Im still troubleshooting it but I think it is the control board for the ice dispenser. I will not buy another LG refrigerator.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

They did a great job. Its now working perfectly

Kay Ferwerda 7/7/2022

Bought the refrigerator from Costco and the service from LG was wonderful w
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
4 Stars

Love the fridge features

Rumaisa 6/30/2022

I have been using this fridge since 4 years. I love everything about this fridge the capacity door in door feature and the style .what i dont like is the fact that I had to go through almost 10 repairs in 4 years. It has had cooling issues had changed the compressors coils and evaporator . The last time It got fixed was 2 weeks back. Hoping it will last me longer this time untill the next repair.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

Constant Issues

Constant issues 6/26/2022

Weve had constant issues. The cooling system does not work and were waiting weeks again for parts to get it fixed. The ice make works when it feels like it.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
    Find A Store
     

    x close