Skip disability assistance statement.

Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you have a disability we are here to help you. Please call our disability services phone line at 720-772-3434 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for anyone with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

Contact Your City's Local Store Today
3.4 | 70 Reviews

28 cu. ft. Smart wi-fi Enabled InstaView™ Door-in-Door® Refrigerator

LG LMXS28596D

Available in 2 Color(s)

Features

  • 28 cu.ft. Large Capacity lets you stock up on more of your favorites
  • See your favorites with a knock on the InstaView® window without opening the door
  • Fingerprint and smudge resistant finish lets you clean easily with a quick wipe
  • Stay organized with two separate easy-to-access freezer drawers

Quick Specs

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator
  • Width: 35.75"
  • Height: 69.75"
  • Depth: 36.25"
  • Energy Star Rated: Yes
  • Refrigerator Size: 27.8 (cu. ft.)
  • Fresh Food Capacity: 18.6 (cu. ft.)
  • Freezer Capacity: 9.2 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: No
  • Sabbath Mode: No
  • WiFi Connected: Yes

See More

 
Image Feature

Make your home more environmentally friendly

This refrigerator has been recognized by the U.S. Environmental Protection Agency's 2021 ENERGY STAR Emerging Technology Award for its potential to significantly reduce greenhouse gas emissions.

Image Feature

Raid the Fridge Without Losing Your Cool

InstaView™ Door-in-Door® refrigerators have a sleek glass panel that allows you to see inside the easy access door without letting the cold air out. Simply knock twice on the glass to illuminate the contents within.

Image Feature

The Look You Love Without the Fuss.

Now you can have all of the things you love about stainless, without the need for special cleaners or constant attention. LG's PrintProof™ fingerprint and smudge resistant finish easily wipes clean with a soft, dry cloth for a distinctive kitchen that handles real-life in style.

Image Feature

Measure First, Order Right.

Nothing is more frustrating than an appliance that doesn't fit. We'll help you find the right one for your space. Watch the Full Movie with Audio Descriptions Watch the Full Movie

Image Feature

Store More.

Stock-up and store everything you need. With a cavernous 28 cubic feet of space, this LG French Door refrigerator gives you ample space for all of your family's favorite foods and keeps them conveniently organized and within reach.

Make your home more environmentally friendly This refrigerator has been recognized by the U.S. Environmental Protection Agency's 2021 ENERGY STAR Emerging Technology Award for its potential to significantly reduce greenhouse gas emissions.

Raid the Fridge Without Losing Your Cool InstaView™ Door-in-Door® refrigerators have a sleek glass panel that allows you to see inside the easy access door without letting the cold air out. Simply knock twice on the glass to illuminate the contents within.

The Look You Love Without the Fuss. Now you can have all of the things you love about stainless, without the need for special cleaners or constant attention. LG's PrintProof™ fingerprint and smudge resistant finish easily wipes clean with a soft, dry cloth for a distinctive kitchen that handles real-life in style.

Measure First, Order Right. Nothing is more frustrating than an appliance that doesn't fit. We'll help you find the right one for your space. Watch the Full Movie with Audio Descriptions Watch the Full Movie

Store More. Stock-up and store everything you need. With a cavernous 28 cubic feet of space, this LG French Door refrigerator gives you ample space for all of your family's favorite foods and keeps them conveniently organized and within reach.

Features

  • 28 cu.ft. Large Capacity lets you stock up on more of your favorites
  • See your favorites with a knock on the InstaView® window without opening the door
  • Fingerprint and smudge resistant finish lets you clean easily with a quick wipe
  • Stay organized with two separate easy-to-access freezer drawers
  • Door Cooling+ helps maintain a cold interior everytime you open the fridge and take out food
  • ThinQ Care helps monitor and maintain your refrigerator so it works efficiently for longer
CAPACITY
Freezer (cu.ft.) 9.2 cu.ft.
Refrigerator (cu.ft.) 18.6 cu.ft.
Total Capacity (cu.ft.) 27.8 cu.ft.
CONVENIENCE
Auto Closing Door Hinge Yes
Child Lock Yes
Door Alarm Yes
LoDecibel™ Quiet Operation Yes
Temperature Controls Electronic/Digital
COOLING
Door Cooling+ Yes
Evaporator 1
Fresh Air Filter Yes
Linear Compressor Yes
Smart Cooling® System Yes
Temperature Sensors 6
DIMENSIONS/CLEARANCES/WEIGHTS
Carton Dimensions (WxHxD) 38" x 73" x 39"
Counter Depth No
Depth (Total with Door Open) 48.63"
Depth with Handles 36.25"
Depth without Door 29.88"
Depth without Handles 33.75"
Door Edge Clearance with Handle 4.5"
Door Edge Clearance without Handle 1.38"
Height to Top of Case 68.5"
Height to Top of Door Hinge 69.75"
Installation Clearance Sides 1/8
Standard Depth Yes
Weight (Unit/Carton) 337 lbs. / 364 lbs.
Width 35.75"
Width (Door Open 90 with Handle) 44.25"
Width (Door Open 90 without Handle) 39.25"
ENERGY
Energy Consumption (kWh/Year) 724
ENERGY STAR® Qualified Yes
FREEZER
Door Type Pull Drawer
Drawer Divider Yes
Drawers 2-Tier Organization
DuraBase™ Solid Drawer Base Yes
Freezer Handle Vista
LIMITED WARRANTY & UPC
Compressor (Parts & Labor) 5 Years
Linear Compressor (Parts Only) 6-10 Years
Parts & Labor 1 Year
Sealed System (Parts & Labor) 5 Years
UPC 048231803595
MATERIALS AND FINISHES
All Available Colors PrintProof™ Stainless Steel, PrintProof™ Black Stainless Steel, PrintProof™ Matte Black Stainless Steel
Contour Door Yes
Fingerprint & Smudge Resistant Exterior Yes
Handles Matching Commercial Handles
Hidden Hinges Yes
Surface Smooth
REFRIGERATOR
Cantilevered Shelves Yes
Crisper Bins 2 Humidity Crispers
Door Bin Construction 1 Piece (Clear)
Door-In-Door® with ColdSaver™ Panel Yes
Folding Shelf 1
Glide N' Serve™ Drawer Yes
InstaView™ Door-in-Door® Yes
No. of Bins 6 Total (2 Adjustable Gallon Sized)
No. of Shelves 4 Split (3 Fixed+1Folding)
Refrigerator Light Ceiling LED
Shelf Construction Spill Protector™ Tempered Glass
Temperature Control Pantry Yes
SUMMARY
Display Type Membrane / White LED
Series LG
Type French Door
REFRIGERATOR THINQ® SMART FEATURES
SmartDiagnosis™ Yes
ThinQ® Smart Technology Yes
ThinQ Care™ Yes
wi-fi Enabled Yes
Works with Amazon Alexa, Google Assistant
WATER & ICE SYSTEM
Daily Ice Production (lbs) 3.5 lbs
Dispenser Light Yes
Dispenser Type Integrated Ice & Water Dispenser
Ice & Water Dispenser Yes
Ice Storage Capacity (lbs) 2.5 lbs + 4.0 lbs
Ice System Slim SpacePlus®
IcePlus™ Production (lbs) 3.8 lbs
Water Filter LT1000P

Quick Specs


  • Appearance

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator

  • Dimensions

  • Width: 35.75"
  • Height: 69.75"
  • Depth: 36.25"

  • Features

  • Energy Star Rated: Yes

  • Capacity

  • Refrigerator Size: 27.8 (cu. ft.)
  • Fresh Food Capacity: 18.6 (cu. ft.)
  • Freezer Capacity: 9.2 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: No

  • Extras

  • Sabbath Mode: No
  • WiFi Connected: Yes

Specifications Sheet

Energy Guide

Get Adobe Reader

* Documents require Adobe Reader.

LG ThinQ Care Warranty Promo

Offer Expires: 4/13/2023 to 7/10/2024 Must be postmarked by: 10/10/2024

Purchase a qualifying LG product and register it through ThinQ app to receive a free 1 Year Extension on Manufacturer Warranty, valued up to $185. Rebate form must be postmarked by 10/10/2024.

Poster Image

Watch Video

Interactive Tour

{"hideMenu":false,"ipiOnly":false,"tourViews":[{"viewImage":{"sources":[{"src":"/www.lg.com/us/images/refrigerators/md06072596/gallery/medium01.jpg.w1920.jpg","profile":"W1920","width":400,"height":265},{"src":"/www.lg.com/us/images/refrigerators/md06072596/gallery/medium01.jpg.w960.jpg","profile":"W960","width":400,"height":265},{"src":"/www.lg.com/us/images/refrigerators/md06072596/gallery/medium01.jpg.w480.jpg","profile":"W480","width":400,"height":265},{"src":"/www.lg.com/us/images/refrigerators/md06072596/gallery/medium01.jpg.w240.jpg","profile":"W240","width":240,"height":159}],"src":{"src":"/www.lg.com/us/images/refrigerators/md06072596/gallery/medium01.jpg","width":400,"height":265},"runtimeSrc":{"src":"/www.lg.com/us/images/refrigerators/md06072596/gallery/medium01.jpg.web.jpg","width":400,"height":265},"assetWrapper":"tour","alt":"LG LMXS28596D Refrigerators","isAdaCompliant":false},"hotspots":[{"hotspotX":0.2,"hotspotY":0.35,"captionFromAttr":"Raid the Fridge Without Losing Your Cool","description":"InstaView™ Door-in-Door® refrigerators have a sleek glass panel that allows you to see inside the easy access door without letting the cold air out. Simply knock twice on the glass to illuminate the contents within.","media":{"sources":[{"src":"/www.lg.com/us/images/rf/features/instaview_hero_4_1.jpg.w1920.jpg","profile":"W1920","width":1600,"height":800},{"src":"/www.lg.com/us/images/rf/features/instaview_hero_4_1.jpg.w960.jpg","profile":"W960","width":960,"height":480},{"src":"/www.lg.com/us/images/rf/features/instaview_hero_4_1.jpg.w480.jpg","profile":"W480","width":480,"height":240},{"src":"/www.lg.com/us/images/rf/features/instaview_hero_4_1.jpg.w240.jpg","profile":"W240","width":240,"height":120}],"src":{"src":"/www.lg.com/us/images/rf/features/instaview_hero_4_1.jpg","width":1600,"height":800},"runtimeSrc":{"src":"/www.lg.com/us/images/rf/features/instaview_hero_4_1.jpg.web.jpg","width":1600,"height":800},"assetWrapper":"tour","alt":"Raid the Fridge Without Losing Your Cool","isAdaCompliant":false,"type":"IMAGE"},"direction":"right"},{"hotspotX":0.2,"hotspotY":0.55,"captionFromAttr":"Store More.","description":"Stock-up and store everything you need. With a cavernous 28 cubic feet of space, this LG French Door refrigerator gives you ample space for all of your family\u2019s favorite foods and keeps them conveniently organized and within reach.","media":{"sources":[{"src":"/www.lg.com/us/images/rf/features/storemore_lmxs28596d-d.jpg.w1920.jpg","profile":"W1920","width":1600,"height":800},{"src":"/www.lg.com/us/images/rf/features/storemore_lmxs28596d-d.jpg.w960.jpg","profile":"W960","width":960,"height":480},{"src":"/www.lg.com/us/images/rf/features/storemore_lmxs28596d-d.jpg.w480.jpg","profile":"W480","width":480,"height":240},{"src":"/www.lg.com/us/images/rf/features/storemore_lmxs28596d-d.jpg.w240.jpg","profile":"W240","width":240,"height":120}],"src":{"src":"/www.lg.com/us/images/rf/features/storemore_lmxs28596d-d.jpg","width":1600,"height":800},"runtimeSrc":{"src":"/www.lg.com/us/images/rf/features/storemore_lmxs28596d-d.jpg.web.jpg","width":1600,"height":800},"assetWrapper":"tour","alt":"Store More.","isAdaCompliant":false,"type":"IMAGE"},"direction":"right"},{"hotspotX":0.8,"hotspotY":0.35,"captionFromAttr":"The Look You Love Without the Fuss.","description":"Now you can have all of the things you love about stainless, without the need for special cleaners or constant attention. LG\u2019s PrintProof™ fingerprint and smudge resistant finish easily wipes clean with a soft, dry cloth for a distinctive kitchen that handles real-life in style.","media":{"sources":[{"src":"/www.lg.com/us/images/rf/features/ldt6809ss_print_proof_finish_02052019_d-v1.jpg.w1920.jpg","profile":"W1920","width":1600,"height":593},{"src":"/www.lg.com/us/images/rf/features/ldt6809ss_print_proof_finish_02052019_d-v1.jpg.w960.jpg","profile":"W960","width":960,"height":355},{"src":"/www.lg.com/us/images/rf/features/ldt6809ss_print_proof_finish_02052019_d-v1.jpg.w480.jpg","profile":"W480","width":480,"height":177},{"src":"/www.lg.com/us/images/rf/features/ldt6809ss_print_proof_finish_02052019_d-v1.jpg.w240.jpg","profile":"W240","width":240,"height":88}],"src":{"src":"/www.lg.com/us/images/rf/features/ldt6809ss_print_proof_finish_02052019_d-v1.jpg","width":1600,"height":593},"runtimeSrc":{"src":"/www.lg.com/us/images/rf/features/ldt6809ss_print_proof_finish_02052019_d-v1.jpg.web.jpg","width":1600,"height":593},"assetWrapper":"tour","alt":"The Look You Love Without the Fuss.","isAdaCompliant":false,"type":"IMAGE"},"direction":"left"},{"hotspotX":0.8,"hotspotY":0.55,"captionFromAttr":"The Ultimate In Organization.","description":"Leave the pint of ice cream and frozen turkey where they belong. With 2 separate freezer drawers, you have easy, organized access to the things you need often\u2014and ample, lower space for the things you don\u2019t.","media":{"sources":[{"src":"/www.lg.com/us/images/rf/features/d_freezer.jpg.w1920.jpg","profile":"W1920","width":1600,"height":800},{"src":"/www.lg.com/us/images/rf/features/d_freezer.jpg.w960.jpg","profile":"W960","width":960,"height":480},{"src":"/www.lg.com/us/images/rf/features/d_freezer.jpg.w480.jpg","profile":"W480","width":480,"height":240},{"src":"/www.lg.com/us/images/rf/features/d_freezer.jpg.w240.jpg","profile":"W240","width":240,"height":120}],"src":{"src":"/www.lg.com/us/images/rf/features/d_freezer.jpg","width":1600,"height":800},"runtimeSrc":{"src":"/www.lg.com/us/images/rf/features/d_freezer.jpg.web.jpg","width":1600,"height":800},"assetWrapper":"tour","alt":"The Ultimate In Organization.","isAdaCompliant":false,"type":"IMAGE"},"direction":"left"}]}],"ipiCompatible":false}

Performance Guarantee

Your product does not have to be completely inoperable to receive the benefits of the premium service plan. Your product is guaranteed to perform within factory specifications during the entire life of the plan.

Peace of Mind Guarantee

If we can’t fix it, we’ll replace it. If your covered product requires more than 3 repairs for the same major component, or if the product is deemed uneconomical to repair, we’ll replace it .*

Power Surge Protection & More

Manufacturers’ warranties don’t cover breakdowns resulting from internal & external power surges. Those pesky power fluctuations that cause your lights to flicker can also cause your appliances to die.

Simple and Easy to Use

Simply call our local center at 303-758-5808 to receive service from factory trained technicians. The days of appliance stores on every street corner are over.

No Hidden Costs or Deductibles

No surprise expenses years down the road! No more delays budgeting in the cost of repair, or having to decide between repair or replacement. It’s there when you need it!

Food Spoilage Allowance

Eliminate unforeseen loss from having to replace spoiled food. You will be reimbursed for food loss resulting from a covered failure of your refrigerator or freezer, $5 per cubic ft, up to $500 total

Repair Cost
Repair Cost

*For internal use only. Please refer to official terms and conditions for full details

3.4 out of 5

58% of reviewers recommend this product.

1 Stars

Poor Service

Bill schnuck 6/10/2024

I have been waiting 3 months To get my unit repaired
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Showing Off LGs Quality Style

Dougy66 6/10/2024

We are remodeling our kitchen and have begun outfitting it with LG appliances. First to arrive was the refrigerator. The interior space alone is amazing The Instaview doors the twin freezer sections and the black stainless steel really stand out surrounded by our new built-in cabinets. Our previous experience with LG products made this decision easy. I recommend people check out the LG website and take advantage of deals they may not get anywhere else. We sure did
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

Junk

Rayray1967 5/23/2024

Junk paid $3600 by the time I got it paid off it Quit cooling thr compressors are junk I will never buy LG again
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

DO NOT BUY LG Customer Service is the worst

LG sucks Donkey cocks 5/23/2024

Do not buy arrived broken and LG wants me to pay to have someone fix it. DO NOT BUY FROM LG WHAT A JOKE
Originally posted on lg.com

No, I do not recommend this product

5 Stars

A1 Service

Mrs Felder 5/23/2024

Customer service was excellent professional helpful.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

POOR SERVICE

Bill Schnuck 5/21/2024

I have been without a properly working unit since March 6. Tried calling customer service several times was put on hold sever minutes each time. I finally went to Lowe`s where I bought the unit. manager called LG customer service . They informed her that they would have some one check the unit within 2 working days 1 week later .no one has arrived. I spent over half a day on phone with LG CS. I was informed that they would have some one check the unit within 2 working days. one week later service tech arrived changed compressor and installed new program. Tech has been back 3 times since last time changed evaporator and condenser coils. unit still not working properly .Refrigerator temp is 45 degrees freezer temp is 30 degrees. I AM READY TO SEEK LEGAL ASSISTANCE IF THIS IS NOT REPAIRED OR YOU GIVE ME A NEW UNIT
Originally posted on lg.com

No, I do not recommend this product

1 Stars

Neco 5/11/2024

This refrigerator has not worked properly since the day I bought it. The freezer freezes too hard and the drawer gets stuck. The top will not cool enough to keep milk cold for two days. Ive had six repair visits on this refrigerator in 18 months. My customer service experience has been awful and I feel like I wasted $4000
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
2 Stars

I loved my LG but not so much now

Mama4Indy 5/11/2024

We were so excited to add this and the other corresponding pieces to our newly built home. Being an avid LG user I love your phones we decided to choose LG over their competition. Im beginning to think that these machines are designed to be obsolete after a couple of years. The 1st two years were great After that a steady decline : Elements of the stove not heating properly. Oven not warming properly. Freezer not freezing. Fridge not keeping things cool. Issues get fixed or so we thought and then approx a month or two later similar issues popping up again. Not sure how much food weve wasted because products stop working and we find out too late.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Real quality Nothing but the best

Rob Spencer 5/8/2024

So far the refrigerator has proven to be a more than exceptional purchase and bang for the buck. It has all the basics that you need in fridge without having the full layout screen display which is not a huge requirement for me and my household. As with all previously owned and purchased LG products the quality and dependability are front and center which align with their core values as an excellent appliance manufacturer. Setup and delivery were seamless and smooth.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Great Tefrigerator

Steve Carleton 5/6/2024

Have been watching this refrigerator pricing for 6 months. When LG put it on sale I had to have one. Great pricing great delivery GREAT REFRIGERATOR
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

1 Stars

Terrible Communication with Customers

frusteratedcustomer 5/2/2024

Is 0 stars an option? I can not speak to the product itself because it was never delivered but my opinion of LGs customer service is incredibly poor. I ordered this product and my delivery from the delivery service was stated as delayed and that someone would contact me. I was bummed but things happen in shipping so I gave it a week and then called to check on the status. My product was damaged in shipping. Neither the shipping company or LG called me with a status update. After an hour spent trying to resolve the situation I was able to get a replacement model ordered to be shipped back out. I was told I would receive an update within 48 hours. After 72 hours with no response we called LG to check the status again. They said they no longer have this model in stock. They did not offer a replacement product. They also stated they would not issue a refund for 10 business days. I am on about a month without a refrigerator and I am frustrated that LG does not communicate with their customers or issue timely refunds for their errors/never actually receiving a product.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Love the features on this refrigerator

Dotsie7 4/30/2024

I bought this refrigerator 2 weeks ago and it seems to be a good investment.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

4 Stars

Works well but ice maker has had recent problems

Dean Britz 4/29/2024

Unit has performed well since purchase. However ice maker failed recently and took over a dozen hard resets to begin working again. Unfortunately now fill water is not calibrated properly and when filling some comes out the side of tray. I will contact support tomorrow to see what to do.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
4 Stars

Great shelve space and front panel door access

Shelly Stone 4/26/2024

I bought this refrigerator 2 years ago. The refrigerator is nice the shelves on the inside of the door cracked. Be careful with the amount of condiments that you place in the door shelves. Otherwise I had no other issues with the fridge. The ease with accessing the drink shelves is great you dont need to open the fridge door the panel opens up in the front. The kids love the light and can turn it on and off with a tap of a finger.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Great customer service.

Yolanda H 4/18/2024

Ive had my refrigerator for over 3 years and it just recently stopped cooling. I contacted the company and my issue was resolved free parts and labor Im now a customer for life
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

LG fridge filter leak

Chas M 4/18/2024

The technician came out on time and was extremely helpful. It was my fault the filter was leaking and he showed me how to fix it if it happens again.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
1 Stars

DO NOT BUY Save yourself This company is HORRIBL

ExLGfan_dontdoit 4/18/2024

DO NOT BUY FROM LG as many have mentioned LG customer service is a nightmare and completely unprofessional. It will become ur part time job trying to get what is owed to you either in warranty for a lemon product OR refund of your own money Ive been dealing with this nightmare company for over 5 months Yes that long without a fridge in a household that does not eat out- the fridge is the heart and health of the home and thanks to LG we are all suffering and have been because of their runaround and lack of true customer service. I have records of countless hours calling and not getting anywhere. I finally have up and bought elsewhere on a credit card and will be seeking legal council to get my money and damages back. KEEP RECORD OF EVERYTHIng Take note of your phone call time and date and what the promised resolution or follow up was because they say they are keeping records but they dont Also ask then to send you proof or a record of what their plan of action is. And if you absolutely still stuck on LG then go through a diff company and get the extended warranty but also look up Classaction lawsuits on LG bc of their fridges
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
4 Stars

Good product

SaiT 4/17/2024

Product is good and the delivery was smooth and neat. I felt the price is expensive but thats is what we have to pay for the smart appliances. I wish they have added more features to control the refrigerator through the phone
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Great Value

Steve Carleton 4/11/2024

Waited on this unit fir a great price Great unit
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

1 Stars

Awful customer Service

Tia4245 4/11/2024

WARNING*****Do Not Buy LG products Their customer service is AWFUL I purchased a Refrigerator Range and Dishwasher and Paid for installation. When my Refrigerator was installed they did not install the doors correctly. The Ledt door is about an inch higher than the right door. I requested to get them installed correctly. LG wants me to fix it myself. Sorry pay for installation if I have to fix their mistakes. Its been almost 2 weeks. The first time I contacted LG they informed that they would have the installation techs return and install the doors as they should be. A week passed without any contacting me or showing up to fix the improper install. I contacted LG customer service again. I was placed on hold and transferred 4 times an hour and 15 minutes and still no help. I was told the same 5hing again. I requested q refund of the installation charge and they refused. I also had a WELCOME promo code for 5 off my total purchase. That would not work. I contacted the 24/7 Live help chat and was told to go ahead with my purchase and then call LG customer service the next day during buisiness hours and ask for the adjustment. I was assured the adjustment would be provided ans credited back to my original form of payment. Wellalmost 3 weeks since the purchase and no adjustment has been received and 5hey just keep giving me the run around about it. So their customer service is awful They do not provide any resolution just delays. Lets pray the appliances work out with out any issues. Again beware
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

Never again

Laubepari 4/10/2024

We bought this lg fridge since 2016. It just keep giving us headaches. Changed compressor at the 6th year. Now is not working the ice and water dispenser AND is not freezing/cooling as it should be. Too expensive the repairs for a fridge that cost us a lot. And it supposed to be top of the line.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

I love the door in door feature

Carrie Ellan 4/9/2024

I bought an LG refrigerator last month and we all love it It looks nice it has great features and theres plenty of room for everything. My only complaint is that the front is black stainless which looks great but the sides are just normal black I wish they were also black stainless.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Great until

Bull26 4/6/2024

Loved it until I moved. The refrigerator now sings as if the door is open. Cant seem to find a tech to fix it $3000.00 down the drain.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Works Great

Steve Carleton 4/6/2024

I shopped for this model of refrigerator for 6 months. LG had it on sale ordered it purchased the 5 year warranty and they delivered into my home for GREAT PRICE REFRIGERATOR WORKS FANTASTIC
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
3 Stars

Great fridge for the first 5 years...

nothappywithlg73 4/5/2024

The fridge was great. Was being the operative word. 5 years in and the compressor goes out. Good thing LG has a 10 year warranty on compressors Unfortunately even though we supplied a receipt to get the original mfg warranty its now mysteriously no long in LGs systems and they want us to provide that before any sort of support will be given. Paid 3k for a paperweight at this time. Great fridge for 5 years after that plan on buying something else. LG support was horrible.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
4 Stars

Great features

Wizzi 4/2/2024

No complaints whatsoever for now. Delivery was on time
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

S9 far so good

Cole27 3/31/2024

Very snazzy fridge with we had gotten it sooner but happy we have it now
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 
5 Stars

Great feature . Energy saver . Ice maker

Evelyn M Rabutaso 3/31/2024

I bought my kg refrigerator a month ago and I love it.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
1 Stars

John shu 3/29/2024

The price dropped by 1000 yuan after I bought it I feel cheated
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Temperature has a governor.

midas1862 3/19/2024

My food gets spoiled fast because theres no way to adjust the temperature colder than 34 degrees. Nothing is blocking the airflow. There is no gaps in the door and the I didnt stock the fridge with to much food inside.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

4 Stars

I like the wifi in conjuction with the app

kf2801 3/18/2024

I bought this six months ago and have enjoyed the fridge. It did stop cooling recently and LG had the part delivered to the repairman and it was up and running again.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Great features

Licy688 3/16/2024

I bought this in 2021 and it wrote great Im happy I got this
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

BEAUTIFUL PANTRY

We made a mistake 3/16/2024

We bought this refrigerator 6 years ago and today it is out of warranty and does not cool AT ALL Its worth less than a $20 cooler from Walmart. Its not in our budget to buy a new fridge. So we buy ice bags put them in the freezer in our garage and use the bottom part as a refrigerator as a literal cooler where we switch ice packs daily to keep our food cool. We remodeled our kitchen and purchased a suite. Wall oven microwave refrigerator and dishwasher. My original complaint was the dishwasher - smells and doesnt wash very well. But the refrigerator not working is the final nail in LG appliances coffin. Very expensive mistake.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
2 Stars

EdandDidi 2/17/2024

Ive hade a lot of unresolved problems with it. water filtration and freezer door ongoing problem. Ive got an email to Daren at customer service. im still waiting for a response. This response will im sure also be ignored. Maybe Ill be surprised
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Terrible customer service

Dissatisfiedxfour 1/31/2024

The technician that came to my home was rude and condescending. You all would benefit from giving you staff a training in people skills. He tried his best NOT to have to fix my appliance. He called the home office and they instructed him to repair the appliance and he said We are doing you a favor. Do me a favor dont do me any favors. I spent over 3k on an appliance and when is stops working before my warranty expires it is not a favor to repair my appliance. I wish I could leave you zero stars
Originally posted on lg.com

No, I do not recommend this product

1 Stars

Refrigerator Is Nothing But Problems

Jerry Hromada 1/15/2024

This refrigerator has been nothing but problems. First the compressor went out and had to be replaced. Then it stopped making ice and became warm inside. After another service call and parts being replaced it worked for about a day and now we have another service call for the same issue. Overall weve had 5 service calls on it. I have LG televisions and a washer and dryer that have been really good but this refrigerator has been a clunker.
Originally posted on lg.com

No, I do not recommend this product

1 Stars

Never Buy LG Products.Poor Quality/Service Support

Lenardo11 1/12/2024

This is one of the worst products and experiences that I have ever experienced. Firstly LG Electronic Alabama technical support is unacceptable.There were at least eight repair attempts to get the refrigerator to work properly. the following components were replace. Ice-maker. Compressor.Fan assembly Door rails freezer drawer seals. As a result I lost $150 in food due to spoilage. In addition I was without a refrigerator from December 2023 until Jan 11 2024. I am a disabled military veteran and needed my refrigerator. It was extremely difficult to get LG Electronics Repair in Alabama to final make a decision that the refrigerator was no longer repairable. It took LG Electronics several days to submit the proper documentation to Lowes Warranty that would enable me to get a replacement refrigerator. Because of this bad experience I will never buy LG products again because the Repair support from LG Electronics in Alabama is substandard. I filed a report with the Better Business Bureau abot LG Electronics Alabama.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

1 Stars

Refrigerator not cooling

Kanjo11 1/11/2024

I called LG because my refrigerator was not cooling and they sent someone out to check he discovered that ice in my freezer had blocked the vents that send cool air to the refrigerator section. He defrosted it and to my surprise I was charged 600 dollars for this service. I see this as an exploitation of customers. LG needs to stop this practice. Defrosting a freezer should be part of troubleshooting not a technicians job. I feel bad about this charge. It is unfair.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
4 Stars

Lots of room small ice maker.

knightsarah 1/8/2024

We purchased this refrigerator in 2019 and its been super nice. Lots of room and the see through door is amazing and really helpful. The ice maker is a bit small for our family of 5 and for this reason i have rated it 4 stars. But other than that its been very nice.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Great Refrigerator

partsguy 12/26/2023

I purchased this almost a year ago and it has been a great fit for everything we need. I like the multiple opening doors and the knock feature. I didnt think we would honestly use that feature much but find myself knocking regularly. We also love the slim line ice maker that doesnt take up half of the top shelf.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Sunil patel 12/19/2023

Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Nice features good looking

Sobrunsbob 12/2/2023

I have had this for a few weeks now and all is working perfect. The see through door is pretty cool. It runs very quiet. The only real sounds you hear are the ice maker dumping ice and filling the water tray. The double freezer doors are a real plus over the single door ones in which you tend to forget about frozen food because it gets buried under other items. I love the door in door for easy access to things you use every day milk Juices butter only issue is the bottom shelf could be about 1/2 inch taller so I dont have to turn the butter tub sideways or lift the shelf up to get or put away butter.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
2 Stars

Tom Talerico 11/19/2023

You wouldnt want my review. I have very few things that you would want to publish. We still have plenty of questions about our purchase and cant get answers
Originally posted on lg.com

No, I do not recommend this product

4 Stars

Great Fridge but that ice maker / water

oater2 11/16/2023

Love our refrigerator however as usual there is a code on the ice maker/water door: I F E. I talked to an agent and did what they told me to do. Still not working and it is nearing Thanksgiving/Christmas. It also seems like the thermostat is off in temp as some drinks are freezing up in the refrigerator part. Otherwise........... it is beautiful and spacious
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
1 Stars

Bad components and not so good support

Loweandbehold 10/23/2023

Not very impressed. After only 2 years of use the compressor went out. I called the service support only to be told that there is not an LG technician near me to come fix my issue. The only good thing is that if I can get it fixed it would be covered under warranty. At least that was what I was told.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Wise choice

roblin83 10/19/2023

I have had this refrigerator for a month now. I love it. It was my second choice due to the first one being too tall for my house but im glad its the one i ended up with. Its pretty awesome.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

I chose wisely.

roblin83 10/16/2023

This brand and model were my second choice becuase my first choice did not fit in the space. I am very glad it didnt fit. I am loving this new LG. It has lots of room well lit and the freezer space is fantastic. My goal is to stay organized and keep it looking as good as possible. So far so good.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Spacious

EMD20 10/9/2023

I bought this 2020 and I have enjoyed it. But unfortunately it stopped working.
Originally posted on lg.com

Yes, I recommend this product

3 Stars

Compressor failed after only 2.5 years

Melb49 9/24/2023

We had a cooling failure in both the refrigerator and freezer. It took a full week before it could be repaired. During this time we had to buy multiple ice coolers and add ice to them every day. We had just gone food shopping which we only do once a month. The technician was excellent. He fixed the problem in under an hour.. I would have given the overall rating much lower if it were not for him.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
4 Stars

Leaky freezer gasket

Jamesjl55 8/15/2023

Bottom freezer was making lots of frost. Noticed gap in bottom gasket. Reported the gasket to LG and they sent me the wrong one. Hopefully the one theyre sending now is correct.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
    Find A Store
     

    x close