Skip disability assistance statement.

Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you have a disability we are here to help you. Please call our disability services phone line at 720-772-3434 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for anyone with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

3.3 | 267 Reviews

28 cu.ft. Smart wi-fi Enabled French Door Refrigerator

LG LFXS28968S

Available in 2 Color(s)

Features

  • 28 cu. ft. Capacity
  • PrintProof™ Finish
  • Door Cooling+
  • Slim SpacePlus® Ice System

Quick Specs

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator
  • Width: 35.75"
  • Height: 69.75"
  • Depth: 36.25"
  • Energy Star Rated: Yes
  • Refrigerator Size: 27.7 (cu. ft.)
  • Fresh Food Capacity: 18.4 (cu. ft.)
  • Freezer Capacity: 9.3 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: No
  • Sabbath Mode: No
  • WiFi Connected: No

See More

 
Peace of mind built-in

Now select LG appliances come with Proactive Customer Care, activated when you download the ThinQ® app and connect your smart appliance. Get recommended maintenance tips and usage reports to help keep your appliances running at their best. Plus receive alerts for potential problem before they arise.


The Look You Love Without the Fuss.

Now you can have all of the things you love about stainless, without the need for special cleaners or constant attention. LG's PrintProof™ fingerprint and smudge resistant finish easily wipes clean with a soft, dry cloth for a distinctive kitchen that handles real-life in style.


Store More.

Stock-up and store everything you need. With a cavernous 28 cubic feet of space, this LG French Door refrigerator gives you ample space for all of your family's favorite foods and keeps them conveniently organized and within reach.


Most shelf space.*

Ice makers are great, but not if it means you can't fit all of your food in the fridge. The Slim SpacePlus® Ice System provides more shelf space and allows even more space for door bins.


Measure First, Order Right.

Nothing is more frustrating than an appliance that doesn't fit. We'll help you find the right one for your space.

Features

  • 28 cu. ft. Capacity
  • PrintProof™ Finish
  • Door Cooling+
  • Slim SpacePlus® Ice System
  • ThinQ® Technology with Proactive Customer Care
SUMMARY
Door Type French 3-Door
ThinQ® Technology with Proactive Customer Care Yes
wi-fi Enabled Yes
Total Capacity 27.9
Ice & Water Dispenser Yes
ENERGY STAR® Qualified Yes
Standard Depth Yes
FEATURES
ENERGY STAR® Qualified Yes
Energy Usage 726
REFRIGERATOR
Glide N' Serve™ Drawer Yes
Folding Shelf 1
No. of Shelves 4 Split(3 Fixed+1Folding)
Cantilevered Shelves Hybrid Cantilevered
Shelf Construction SpillProtector™ Tempered Glass
Crisper Bins 2 Humidity Crispers
Refrigerator Light Ceiling LED
REFRIGERATOR DOOR
No. of Bins 6 Total (2 Adjustable Gallon Sized)
Door Bin Construction 1 Piece (clear)
FREEZER
Drawers 2-Tier Organization
DuraBase™ Solid Drawer Base Yes
Divider Yes
Freezer Light LED Lighting
Door Type Pull Drawer
Handle SmarPull™ Handle
DIMENSIONS/CLEARANCES/WEIGHT
Depth with Handles 36 1/4"
Depth without Handles 33 3/4"
Depth without Door 29 7/8"
Depth (Total with Door Open) 48 1/4"
Height to Top of Case 68 3/8"
Height to Top of Door Hinge 69 3/4"
Width 35 3/4"
Width (Door Open 90 with Handle) 44 1/4"
Width (Door Open 90 without Handle) 39 1/4"
Installation Clearance Top 1", Back 2"
Weight (Unit/Carton) 305 lbs. / 330lbs.
Carton Dimensions (WxHxD) 38" x 73" x 39"
MATERIALS & FINISHES
Handle Matching Commercial Handles
Available Colors PrintProof™ Stainless Steel, Black Stainless Steel
Hidden Hinges Yes
Surface Smooth
Back Flush & Metal Cover Over Mechanical Parts
Contour Door Yes
Blowing Agent Cyclopentane - Low Global Warming Potential, and Zero Ozone Depletion Potential Blowing Agent
CAPACITY
Refrigerator 18.6
Freezer 9.3
Total 27.9
CONVENIENCE
Temperature Controls Electronic/Digital
Door Alarm Yes
LoDecibel™ Quiet Operation Yes
Auto Closing Door Hinge Yes
Child Lock Yes
Display Type Membrane / White LED
WATER & ICE SYSTEM
Ice System Slim SpacePlus®
Ice & Water Dispenser Yes
Dispenser Type Integrated
Daily Ice Production (lbs) 3.5
IcePlus™ Production (lbs) 3.8
Ice Storage Capacity (lbs) 2.5 + 4.0
Dispenser Light Yes
Water Filter LT1000P
COOLING
Linear Compressor Yes
Multi-Air Flow Yes
Temperature Sensors 6
Smart Cooling® System Yes
Fresh Air Filter Yes
Evaporator Yes
Refrigerant R600a: Low Global Warming Potential, Zero Ozone Depletion Potential and More Energy Efficient Refrigerant than R134a
WARRANTY
UPC 048231794862
Parts & Labor 1 Year
Sealed System (Parts & Labor) 5 Years
Compressor (Parts & Labor) 5 Years
Linear Compressor (Parts Only) 6-10 Years
THINQ® SMART FEATURES
Wi-Fi Yes
SmartDiagnosis™ Yes
Voice Activation Yes
Works with Google Assistant and Amazon Alexa
ThinQ® Technology with Proactive Customer Care Yes

Quick Specs


  • Appearance

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator

  • Dimensions

  • Width: 35.75"
  • Height: 69.75"
  • Depth: 36.25"

  • Features

  • Energy Star Rated: Yes

  • Capacity

  • Refrigerator Size: 27.7 (cu. ft.)
  • Fresh Food Capacity: 18.4 (cu. ft.)
  • Freezer Capacity: 9.3 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: No

  • Extras

  • Sabbath Mode: No
  • WiFi Connected: No

LG Appliance Bundle Savings Rebate

Offer Expires: 1/6/2022 to 3/2/2022 Must be postmarked by: 6/2/2022

Receive a 5% or 10% rebate with purchase of qualifying LG Appliance Bundle. Rebate form must be postmarked by 6/2/2022.

Interactive Tour

{"hideMenu":false,"ipiOnly":false,"tourViews":[{"viewImage":{"sources":[{"src":"/www.lg.com/us/images/refrigerators/md05870375/gallery/medium01.jpg.w1920.jpg","profile":"W1920","width":400,"height":265},{"src":"/www.lg.com/us/images/refrigerators/md05870375/gallery/medium01.jpg.w960.jpg","profile":"W960","width":400,"height":265},{"src":"/www.lg.com/us/images/refrigerators/md05870375/gallery/medium01.jpg.w480.jpg","profile":"W480","width":400,"height":265},{"src":"/www.lg.com/us/images/refrigerators/md05870375/gallery/medium01.jpg.w240.jpg","profile":"W240","width":240,"height":159}],"src":{"src":"/www.lg.com/us/images/refrigerators/md05870375/gallery/medium01.jpg","width":400,"height":265},"runtimeSrc":{"src":"/www.lg.com/us/images/refrigerators/md05870375/gallery/medium01.jpg.web.jpg","width":400,"height":265},"assetWrapper":"tour","alt":"LG LFXS28968S Refrigerators","isAdaCompliant":false},"hotspots":[{"hotspotX":0.2,"hotspotY":0.35,"captionFromAttr":"The Look You Love Without the Fuss.","description":"Now you can have all of the things you love about stainless, without the need for special cleaners or constant attention. LG\u2019s PrintProof™ fingerprint and smudge resistant finish easily wipes clean with a soft, dry cloth for a distinctive kitchen that handles real-life in style.","media":{"sources":[{"src":"/www.lg.com/us/images/rf/features/print_proof_finish_d2.jpg.w1920.jpg","profile":"W1920","width":1600,"height":800},{"src":"/www.lg.com/us/images/rf/features/print_proof_finish_d2.jpg.w960.jpg","profile":"W960","width":960,"height":480},{"src":"/www.lg.com/us/images/rf/features/print_proof_finish_d2.jpg.w480.jpg","profile":"W480","width":480,"height":240},{"src":"/www.lg.com/us/images/rf/features/print_proof_finish_d2.jpg.w240.jpg","profile":"W240","width":240,"height":120}],"src":{"src":"/www.lg.com/us/images/rf/features/print_proof_finish_d2.jpg","width":1600,"height":800},"runtimeSrc":{"src":"/www.lg.com/us/images/rf/features/print_proof_finish_d2.jpg.web.jpg","width":1600,"height":800},"assetWrapper":"tour","alt":"The Look You Love Without the Fuss.","isAdaCompliant":false,"type":"IMAGE"},"direction":"right"},{"hotspotX":0.2,"hotspotY":0.55,"captionFromAttr":"\n Peace of mind\n \n built-in\n ","description":"Now select LG appliances come with Proactive Customer Care, activated when you download the ThinQ® app and connect your smart appliance. Get recommended maintenance tips and usage reports to help keep your appliances running at their best. Plus receive alerts for potential problem before they arise.","media":{"sources":[{"src":"/www.lg.com/us/images/features/ha_pcc_pdp_module_refrigerator-desktop.jpg.w1920.jpg","profile":"W1920","width":1600,"height":800},{"src":"/www.lg.com/us/images/features/ha_pcc_pdp_module_refrigerator-desktop.jpg.w960.jpg","profile":"W960","width":960,"height":480},{"src":"/www.lg.com/us/images/features/ha_pcc_pdp_module_refrigerator-desktop.jpg.w480.jpg","profile":"W480","width":480,"height":240},{"src":"/www.lg.com/us/images/features/ha_pcc_pdp_module_refrigerator-desktop.jpg.w240.jpg","profile":"W240","width":240,"height":120}],"src":{"src":"/www.lg.com/us/images/features/ha_pcc_pdp_module_refrigerator-desktop.jpg","width":1600,"height":800},"runtimeSrc":{"src":"/www.lg.com/us/images/features/ha_pcc_pdp_module_refrigerator-desktop.jpg.web.jpg","width":1600,"height":800},"assetWrapper":"tour","alt":"\n Peace of mind\n \n built-in\n ","isAdaCompliant":false,"type":"IMAGE"},"direction":"right"},{"hotspotX":0.8,"hotspotY":0.35,"captionFromAttr":"Store More.","description":"Stock-up and store everything you need. With a cavernous 28 cubic feet of space, this LG French Door refrigerator gives you ample space for all of your family\u2019s favorite foods and keeps them conveniently organized and within reach.","media":{"sources":[{"src":"/www.lg.com/us/images/rf/features/lfxs-feature-02-store-more-d.jpg.w1920.jpg","profile":"W1920","width":1600,"height":800},{"src":"/www.lg.com/us/images/rf/features/lfxs-feature-02-store-more-d.jpg.w960.jpg","profile":"W960","width":960,"height":480},{"src":"/www.lg.com/us/images/rf/features/lfxs-feature-02-store-more-d.jpg.w480.jpg","profile":"W480","width":480,"height":240},{"src":"/www.lg.com/us/images/rf/features/lfxs-feature-02-store-more-d.jpg.w240.jpg","profile":"W240","width":240,"height":120}],"src":{"src":"/www.lg.com/us/images/rf/features/lfxs-feature-02-store-more-d.jpg","width":1600,"height":800},"runtimeSrc":{"src":"/www.lg.com/us/images/rf/features/lfxs-feature-02-store-more-d.jpg.web.jpg","width":1600,"height":800},"assetWrapper":"tour","alt":"Store More.","isAdaCompliant":false,"type":"IMAGE"},"direction":"left"},{"hotspotX":0.8,"hotspotY":0.55,"captionFromAttr":"Most shelf space.*  ","description":"Ice makers are great, but not if it means you can't fit all of your food in the fridge. The Slim SpacePlus® Ice System provides more shelf space and allows even more space for door bins.","media":{"sources":[{"src":"/www.lg.com/us/images/rf/features/d_lrfds3006s-slim-spaceplus-ice.jpg.w1920.jpg","profile":"W1920","width":1600,"height":800},{"src":"/www.lg.com/us/images/rf/features/d_lrfds3006s-slim-spaceplus-ice.jpg.w960.jpg","profile":"W960","width":960,"height":480},{"src":"/www.lg.com/us/images/rf/features/d_lrfds3006s-slim-spaceplus-ice.jpg.w480.jpg","profile":"W480","width":480,"height":240},{"src":"/www.lg.com/us/images/rf/features/d_lrfds3006s-slim-spaceplus-ice.jpg.w240.jpg","profile":"W240","width":240,"height":120}],"src":{"src":"/www.lg.com/us/images/rf/features/d_lrfds3006s-slim-spaceplus-ice.jpg","width":1600,"height":800},"runtimeSrc":{"src":"/www.lg.com/us/images/rf/features/d_lrfds3006s-slim-spaceplus-ice.jpg.web.jpg","width":1600,"height":800},"assetWrapper":"tour","alt":"Most shelf space.*  ","isAdaCompliant":false,"type":"IMAGE"},"direction":"left"}]}],"ipiCompatible":false}

3.3 out of 5

53% of reviewers recommend this product.

5 Stars

Spacious shelves. Convenient ice maker.

pat63 1/15/2022

Love space and large shelves. Very large freezer space
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
4 Stars

Great fridge

DonnS 1/13/2022

Plenty of roomeasy access well layed out. Only thing i miss is having the did controls lot up.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
4 Stars

Spacious and functional

NOS26 1/13/2022

We bought ours about a year ago. First time we buy a french door with the freezer on the bottom and we really like it. Ice Maker had to be replaced.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
4 Stars

small ice storage

Jay Jona 1/11/2022

Compressor went out after 3 years. Had to replace compressor.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
4 Stars

Good product but bad delivery and installation

Charles7012 1/10/2022

I bought it from Best Buy. The product is fine but the people of deliveryand installation was so bad.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

Nothing but problems

RoadHazard125 1/9/2022

First let me say that if this refrigerator was trouble-free I would love it. The design is superb. However within the first year the ice maker started dumping water instead of ice which slightly damaged my laminate floors. The very handy deli bin changes settings on its own. I set it on meat and return later to find that the refrigerator has changed it to produce and my meat is no longer cold. Now three years after purchase and five days before Christmas 2021 it stopped working period. The refrigerator isnt cooling and the freezer isnt freezing. LG Customer Service is a freaking nightmare. Im still without a working refrigerator on January 9th 20 days later and can only pray that the repair appointment I have for January 13th will be kept.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
4 Stars

Short shelves

DeeBee28 1/6/2022

Works great. Really but dont plan on storing a lot of tall items any of the shelves. Yes they are adjustable and removable but when are you going to seriously going to take the time to sit and empty your fridge every time items of various heights arrives.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Great Refrigerator-freezer

Lynette76 1/5/2022

My older refrigerator had the water dispenser on the inside which back in 2005 worked. But now with it on the outside is awesome along with ice cubes/ crushed ice. I have to be honest as the first couple of weeks the door was open to get water - its now under control. When looking at refrigerator I noticed that the ice cube to door was a big white unit that took up a lot of space on the shelves. This one is s slim design in the door which is the best The freezer is Hugh with a nice slide out drawer for smaller items.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
4 Stars

slightly disappointed

Ourhouse 1/3/2022

The doors are too light to close with regular usage and often result in triggering the beeping. It also dents easily and hard to keep handles clean. Need more flexibility in setting shelf heights.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

LOVE this refrigerator

YOMASCHINGON 1/3/2022

Great refrigerator Plenty of space and LG gave this an extended warranty. LG stepped up when I had a problem My only comment is I wish ice bucket was larger
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

No more waste

Lady32 1/3/2022

Love love love our new fridge. When we open the two doors we can see everything inside without moving everything around with a whole visual. We also like the display of all shelvings which can contains lots of food.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
4 Stars

I really like the Ice maker over all it is very

JR3948 1/2/2022

So far I have no complaints. Very easy to get used to.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Great refrigerator

Dinky Donna 1/1/2022

I have no issues with my LG refrigerator washer or dryer
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Works great

Tommyd51 1/1/2022

Works great. Much better access than previous side by side. Bought bigger than last one. Very quiet. Good quality. Also on second set of washer and dryer. First ones lasted but wore out.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Very spacious and great design

Manfred2 12/31/2021

We purchased this a month ago and are very pleased with it. We bought a new house which the builder had already installed a side by side. That would not have met our needs mostly because it was much smaller and very limited freezer space. The LG has tons of space in both the refrigerator and the freezer sections. The water and ice thru the door is very handy. I really like that the water that is dispensed is already cooled. Our last one was not cooled. Although this model was much more $$ than I planned to spend I am glad that I did decide to buy it.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
4 Stars

Great

Bob6544 12/30/2021

All good except I lost Wi-Fi connection . Highly recommend
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Very sharp looking

JVALUCD 12/30/2021

I have had the refrigerator for two weeks and I love how skinny the icemaker is. It makes a lot more room for items inside of the refrigerator
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
4 Stars

Great size

Ramirez1980 12/29/2021

This refrigerator is a really nice size for a big family. The biggest issue for me is the ice maker it constantly is sticking or messing up and not producing ice. And the freezer size is small but the fridge itself is a great size
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
4 Stars

I love the size and design.

linda and gary 12/28/2021

It holds more than any refrigerator I have ever purchased and it is easy to see where items are located. The cheese drawer could be an inch or so deeper but it works ok as is. After less than 8 months of use LG called and told me the freezer temperature was at 9 degrees instead of the -1 it was set on. I had connected the refrigerator to the internet and was pleasantly surprised that it had been a good decision A man came out to review the freezer operation and said we needed a new compressor. Evidently it is an expected problem with this model. I am glad we bought an extended warranty in addition to the 1 year warranty that comes with it.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

great refridgerator

Smokin Joe from Pocono 12/27/2021

I had an LG refrigerator before and was happy with its performance. Our new LG is an upgrade beyond expectations. Lots more room and fast icemaker. We love it
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Great experience overall

Luis baez 12/27/2021

I thought I was going to have to buy a new fridge and you guys save my life thank you especially when Christmas was right around the corner
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Love this Fridge

ChuckyBear 12/25/2021

Had to replace our old fridge and after looking at several options and units we decided on this one and Im really glad we did theres plenty of room in the fridge above and the freezer below.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

Compressor failure at 1 year

Unhappyman99 12/25/2021

First indication of compressor failure was ice maker not working. LG has sent 2 service tech out and neither was certified to work on R600a coolant. Waiting for 3rd service tech. Buying ice and using it like a picnic cooler.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Huge LG French Door Refrigerator

GlobalCitizen 12/19/2021

Weve been enjoying the 28 cu ft silver fridge for about 6 months and we couldnt be happier Especially surprising is how slick the super wide yet shallow slide out drawers are. Maintains perfect temps and is totally quiet. Highly recommended
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
3 Stars

Great features but too many repairs

SETZER 12/15/2021

After 3 three and a half years we have had the compressor replaced two times and various computer boards and sensors. Also we lost about $500 worth of food due to spoilage.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
4 Stars

Spacious and convenient

iTom 12/14/2021

This model has the lower freezer drawer. Our last refrigerator was a side by side. The refrigerator section seems to have more room and the freezer has plenty of room to spare. Love the filtered water and crushed ice in the door.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
2 Stars

Didnt last long

Rosebud68 12/11/2021

We bought this 9 months ago. Thats how long the freezer lasted. But worse than that was dealing with LG customer service. It took 4 calls to get someone who could get a repair person to our home. It was repaired yesterday so I dont know if the issue is resolved yet.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Great Fridge

ahfkjhw 12/10/2021

I bought this almost 3 years ago because my old refrigerator died. I was looking for function large space and ice and water on the door and this model fit all my wants.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
4 Stars

Love French doors and bottom freezer

Jhbr 11/29/2021

We have had the refrigerator for over a year. Only issue has been changing out the water filter. We are in the process of getting that problem resolved. Luckily we purchased a warranty. Great space. Easy to remove shelving and drawers. Love the freezer top drawer where we store open items.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
4 Stars

Good fridge. All issues have been fixable so far

Gumby2 11/25/2021

We really like the design of this refrigerator and the size has been good for our family. It can be a bit noisy and we had some washers break which messed up the way the left door closed but both have been fixed. I wish we could tip it forward for our unlevel floor but what can you do. Wi-Fi doesnt work either
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

It was great until it stopped working

remodel18 11/25/2021

We ordered this refrigerator in July of 2018. We remodeled our kitchen and it was delivered in October 2018. In October 2021 both the refrigerator and freezer on the refrigerator stopped getting cold. I lost track of how many times I called and how many times after HOURS on hold I was told my case was escalated. I have received NO compensation from LG and had to purchase a new refrigerator after throwing away hundreds of dollars worth of food.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
4 Stars

Really nice refrigerator

Don6345 11/20/2021

Bought the appliance package 3 months ago and it is great. Only problem is with the ice maker. The ice jams at the top of the of the ice maker once a week and will not expel down the the cute. I called service and a very nice serviceman came out for repairs. He said their was nothing he could do and I would need to take the bin out and shake the ice jam down. This is a design flaw and I am concerned the plastic mechanism will eventually break from opening the inner door so often.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

The right size and looks good

MotherT 11/19/2021

When we brought it was the size I needed. We like the stainless steel and the adjustable shelved also the the salad drawers
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

Plastic taste for almost a year

TinaA0818 11/14/2021

I cant use my ice or water as it taste like plastic. I keep having technicians come and look and I done everything they told me. Now Im getting replacement parts ordered Its been a year and I cant use my fridge
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Fo far so good

Jaykid 11/7/2021

Had it for about two weeks. Very spacious. My wife loves it.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

Screwed001 11/4/2021

Not very happy that the compressor only lasted 3 years this seams to be a problem with this refrigerator I will say lg did fix it under warranty but it took them over a month so I had to buy another refrigerator to get by with I also lost over $300 worth food that was in it
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Quality Concerns

Brian549 11/2/2021

I bought this particular refrigerator a year ago because there wasnt much available for immediate delivery due to the pandemic. Now I have concerns about its quality and longevity. The ice maker has stopped working twice I was able to fix the issue by pressing the reset button. In addition I had to lower the freezer to the lowest setting because it seemed to barely freeze things. Also it occasionally makes a buzzing/grinding noise. Due to these concerns I felt that I had no choice but to buy their 3-year extended warranty.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Horrible ice maker

Rkjferg 11/2/2021

I have had this LG refrigerator for almost 6 months and the ice maker has only worked for the first week that we have had it. Have had repair man out 3 times and still not fixed.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

Horrible Quality and Very Poor Service

Cklyn 10/25/2021

I bought a LG Refrigerator and LG Dishwasher 3 years ago. The Dishwasher died after 1 year and the compressor on the refrigerator died 3 weeks ago 3 years after purchase. Im still waiting for service on the refrigerator and we replaced the dishwasher with a higher quality brand. I should has listened to family when I was warned not to buy LG appliances due to quality and poor maintenance service.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Perfect Overall

jess316 10/21/2021

I have had this for 6 months now and it is perfect. I love the ice maker being in the door which doesnt take up room in the rest of the fridge. It is plenty big for all my needs
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
3 Stars

Compressor failure just short of 3 years.

Country boy 10/19/2021

We love the layout of this unit and it does keep everything at the correct temperature. However the compressor failed and it took two weeks to get warranty service. Lost most of our food. However repairmen said all manufacturers have this problem.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Great work beyond expectations

happy777 10/19/2021

100 professional and courteous. Technician was well versed with the equipment and troubleshooting methods. Identify problem quickly and observed to ensure it was resolved. Great work and fantastic experience.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
1 Stars

Dont buy

Bob 1947 10/18/2021

Our compressor failed in less than 4 years and now we cant get it fixed for 3 to 4 months.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
3 Stars

Not 100 Satisfied

Franick 10/16/2021

In less than a year I had to replace the compressor. Even though It was covered under warranty I had to throw out food because of the time it took to get repairs. Recently I couldnt get the ice/water dispenser to shut off. The Service person said he needed to order a part. He put the piece back together and its been working since 2 weeks ago.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
3 Stars

Noisy

Greg3642 10/16/2021

I bought this refrigerator back in 2018 recently the unit had become very noisy when the compressor kicks in. I have had it repaired twice and I still have the same issues.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

Service needed in 2 months and horrible customer s

Estoo 10/15/2021

There was an error code and I didnt get the fridge fixed for 2 weeks. Terrible customer service
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

Product Quality Issues

Stan67 10/12/2021

Purchased a short time ago and have had three repairs on the unit already.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

Horrible refridgerator and service.

DocDaveDT 10/9/2021

This product has been a nightmare. We have had to get the door replaced due to the water and ice dispenser not being able to shut off. Recently we lost the compressor and it took 15 days to get it replaced. The fact that I use insulin and it has to be refrigerated meant absolutely nothing to LG. We own 6 LG products and we will NEVER again by a LG branded product.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Repaired

Cree Cree 10/9/2021

Bought a little over a year and was told the compressor went out.. LG tech replaced with new compressor..stated new one is updated.. apparently LG updated this issue.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Awesome Refrigerator

Skyler2 10/8/2021

We bought this refrigerator a few weeks ago and are so happy we did. It fits a ton of food as well as very large casserole dishes.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value