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4.2 | 3006 Reviews

Frigidaire Gallery 21.4 Cu. Ft. Counter-Depth 4-Door French Door Refrigerator

Frigidaire Gallery FG4H2272UF

Features

  • Custom-Flex® Temp Drawer Can Refrigerate or Freeze Your Favorites
  • CrispSeal® Crispers with Auto Humidity
  • SpaceWise® Organization System
  • OpenAccess™ Door Makes Grabbing Your Fresh Favorites Easier

Quick Specs

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator
  • Width: 36"
  • Height: 70"
  • Depth: 32"
  • Energy Star Rated: Yes
  • Refrigerator Size: 21.8 (cu. ft.)
  • Fresh Food Capacity: 13.4 (cu. ft.)
  • Freezer Capacity: 5.81 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: Yes
  • Sabbath Mode: Yes
  • WiFi Connected: No

See More

 
Image Feature

Custom-Flex® Temp Drawer Can Refrigerate or Freeze Your Favorites

Customize your storage space to fit more of your family's favorites, from yogurt to beer to frozen pizza. This middle drawer can be set anywhere from -6 to 45 degrees, the widest range in temperature settings on the market.

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CrispSeal® Crispers with Auto Humidity

Keep produce fresher longer than traditional slider-controlled crispers with advanced crisper technology that automatically removes excess moisture and blocks out dry air to help prevent spoiling.

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SpaceWise® Organization System

Easily access your most used items with adjustable storage, including a flip-up shelf to fit taller items and an expandable door bin.

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OpenAccess™ Door Makes Grabbing Your Fresh Favorites Easier

When you have your hands full with a bag of groceries, a baby, or anything else, reach up to 75% of your fresh foods by opening just one door.

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TwinTech™ Cooling System

Keeps food fresh by maintaining consistent temperatures in both the refrigerator and freezer.

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ENERGY STAR® Certified

Maximize your energy and dollar savings with ENERGY STAR® Certified Appliances.

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PureSource Ultra®II Ice & Water Filtration

Remove 99.3% of lead and 99.9% of cysts from your household water with a genuine water filter.

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PureAir Ultra® II Air Filter

Our PureAir Ultra® II air filter effortlessly keeps the food in your refrigerator fresh by removing odor particles with fast-acting, highly absorbent carbon technology.

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Extra Tall Ice and Water Pocket

Easily fill tall pitchers and sports bottles with a 10 inch exterior ice and water pocket.

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Bright LED Lighting

Find fresh foods quickly with bright LED Lighting.

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Smudge-Proof® Stainless Steel

Resists fingerprints and cleans easily.

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Get a Built-In Look With Counter-Depth Design

Our counter-depth refrigerator gives you the built in look without the remodel, and gives you over three more inches of kitchen floor space than standard French Door refrigerators.

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Quick Freeze

Quickly freeze foods so they stay at their freshest--set this option before a large grocery run so your food freezes faster once you get home.

Custom-Flex® Temp Drawer Can Refrigerate or Freeze Your Favorites Customize your storage space to fit more of your family's favorites, from yogurt to beer to frozen pizza. This middle drawer can be set anywhere from -6 to 45 degrees, the widest range in temperature settings on the market.

CrispSeal® Crispers with Auto Humidity Keep produce fresher longer than traditional slider-controlled crispers with advanced crisper technology that automatically removes excess moisture and blocks out dry air to help prevent spoiling.

SpaceWise® Organization System Easily access your most used items with adjustable storage, including a flip-up shelf to fit taller items and an expandable door bin.

OpenAccess™ Door Makes Grabbing Your Fresh Favorites Easier When you have your hands full with a bag of groceries, a baby, or anything else, reach up to 75% of your fresh foods by opening just one door.

TwinTech™ Cooling System Keeps food fresh by maintaining consistent temperatures in both the refrigerator and freezer.

ENERGY STAR® Certified Maximize your energy and dollar savings with ENERGY STAR® Certified Appliances.

PureSource Ultra®II Ice & Water Filtration Remove 99.3% of lead and 99.9% of cysts from your household water with a genuine water filter.

PureAir Ultra® II Air Filter Our PureAir Ultra® II air filter effortlessly keeps the food in your refrigerator fresh by removing odor particles with fast-acting, highly absorbent carbon technology.

Extra Tall Ice and Water Pocket Easily fill tall pitchers and sports bottles with a 10 inch exterior ice and water pocket.

Bright LED Lighting Find fresh foods quickly with bright LED Lighting.

Smudge-Proof® Stainless Steel Resists fingerprints and cleans easily.

Get a Built-In Look With Counter-Depth Design Our counter-depth refrigerator gives you the built in look without the remodel, and gives you over three more inches of kitchen floor space than standard French Door refrigerators.

Quick Freeze Quickly freeze foods so they stay at their freshest--set this option before a large grocery run so your food freezes faster once you get home.

Features

  • Custom-Flex® Temp Drawer Can Refrigerate or Freeze Your Favorites
  • CrispSeal® Crispers with Auto Humidity
  • SpaceWise® Organization System
  • OpenAccess™ Door Makes Grabbing Your Fresh Favorites Easier
  • TwinTech™ Cooling System
  • ENERGY STAR® Certified
  • PureSource Ultra®II Ice & Water Filtration
  • PureAir Ultra® II Air Filter
  • Extra Tall Ice and Water Pocket
  • Bright LED Lighting
  • Smudge-Proof® Stainless Steel
  • Get a Built-In Look With Counter-Depth Design
  • Quick Freeze
Product Line French Door Refrigerator
Power Type Electric 120v
Size 21 Cu. Ft.
Installation Type Free-Standing
Factory Rayong
Color Stainless Steel
Freezer
Auto Close Drawer Yes
Basket Divider Yes
Baskets / Bins Color White
Interior Lighting LED
Number of Baskets / Bins 1
Dispenser
Crushed Ice Yes
Cube Ice Yes
Dispenser Yes
Dispenser Height 10 2/5"
Light Control Yes
Water Yes
Refrigerator
Air Filter Yes
Crisper Color Clear
Dairy Bin Yes
Deli Drawer Yes
Door Bin Color Clear
Humidity Controls Automatic
Interior Lighting LED
Number of Adjustable Gallon Door Bins 3
Number of Other Door Bins 4
Number of Fixed Shelves 1
Number of Crispers 2
General Specifications
Annual Energy 672 kWh
Condenser Type Dynamic
Product Weight 329.65 lbs
Refrigerant Type R-134
Warranty - Labor 1 Year
Warranty - Parts 1 Year
Exterior
Cabinet Finish Textured
Counter-Depth Yes
Door Stops No
Exterior Finish Smudge-Proof® Stainless Steel
Front Rollers Yes
Rear Rollers Yes
Water Inlet Location Left Rear Bottom
Awards
Reviewed.com Best of Year Award 2020
Electrical Specifications
Minimum Circuit Required 15 Amps
Certifications and Approvals
ADA Compliant No
Dimensions and Volume
Height With Hinge 70 1/8"
Height Without Hinge 70"
Width 36"
Width of Cabinet 36"
Depth of Cabinet 24 3/5"
Depth With Door 29 5/8"
Depth With Door 90° Open 46 7/8"
Depth With Door and Handle 32 3/50"
Depth With Drawer Open 45 1/4"
Convertible Zone Capacity 2.56 Cu. Ft.
Freezer Capacity 5.8 Cu. Ft.
Fresh Food Capacity 13 Cu. Ft.
Total Capacity 21.4 Cu. Ft.
Convertible Compartment
Adjustable Drawer Divider Yes
Interior Lighting LED
Temperature Range -6° to 45°F
Safety Certifications and Approvals
CSA Listed Yes
ETL Listed No
NSF Certified No
Performance Certifications and Approvals
ENERGY STAR Certified Yes
Controls
Air Filter Indicator Yes
Control Location Dispenser
Digital Display Yes
Door Ajar Alarm Yes
Control Lock Yes
Ice Maker On/Off Yes
Internal Control Lock Yes
On/Off Display Yes
Power Failure Alarm Yes
Power On/Off Yes
Water Filter Indicator Yes
Ice Maker
Ice Maker Yes
Ice Maker Location Fresh Food Section
Second Ice Maker No

Quick Specs


  • Appearance

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator

  • Dimensions

  • Width: 36"
  • Height: 70"
  • Depth: 32"

  • Features

  • Energy Star Rated: Yes

  • Capacity

  • Refrigerator Size: 21.8 (cu. ft.)
  • Fresh Food Capacity: 13.4 (cu. ft.)
  • Freezer Capacity: 5.81 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: Yes

  • Extras

  • Sabbath Mode: Yes
  • WiFi Connected: No

Complete Owner's Guide

Guide d'utilisation complet

Propietario completa Gu a

Installation Instructions

Quick Start Guide

Guide de demarrage rapide

Gu a de inicio r pido

Product Specifications Sheet

Get Adobe Reader

* Documents require Adobe Reader.

Poster Image

Product - Video 21.4 Cu. Ft. Counter-Depth 4-Door French Door Refrigerator Stainless Steel FG4H2272UF

Watch Video

Performance Guarantee

Your product does not have to be completely inoperable to receive the benefits of the premium service plan. Your product is guaranteed to perform within factory specifications during the entire life of the plan.

Peace of Mind Guarantee

If we can’t fix it, we’ll replace it. If your covered product requires more than 3 repairs for the same major component, or if the product is deemed uneconomical to repair, we’ll replace it .*

Power Surge Protection & More

Manufacturers’ warranties don’t cover breakdowns resulting from internal & external power surges. Those pesky power fluctuations that cause your lights to flicker can also cause your appliances to die.

Simple and Easy to Use

Simply call our local center at 303-758-5808 to receive service from factory trained technicians. The days of appliance stores on every street corner are over.

No Hidden Costs or Deductibles

No surprise expenses years down the road! No more delays budgeting in the cost of repair, or having to decide between repair or replacement. It’s there when you need it!

Food Spoilage Allowance

Eliminate unforeseen loss from having to replace spoiled food. You will be reimbursed for food loss resulting from a covered failure of your refrigerator or freezer, $5 per cubic ft, up to $500 total

Repair Cost
Repair Cost

*For internal use only. Please refer to official terms and conditions for full details

4.2 out of 5

82% of reviewers recommend this product.

1 Stars

DO NOT BUY

Debandlance 1/26/2024

I purchased this refrigerator in December of 2019. Within 6 months had issues the refrigerator was freezing food. Service Technicians came came out various times and i argued with the manufacturer for over a year to get a replacement refrigerator. I had to throw out food numerous times due to this issues. I finally received a replacement fridge in February of 2021. Now having the same issue staring in September of 2023. Error was coming and going and now constant. No way you should go through 2 refrigerators in 4 years and have this issues reoccur. Customer service is of no use.
Originally posted on frigidaire.com

No, I do not recommend this product

1 Stars

Cmullins59 12/22/2023

We purchased this model 2 years ago and it has been a let down. Had warranty work done On this model when circuit went out on display board. Lights stayed on and warning bell kept beeping . Part was ordered and took awhile 6 weeks if I remember. And all this time a very noisy ice maker. After warranty out issue with freezer. Tech ordered part and fixed that issue. And now been fighting an ice maker that keeps freezing up and quits making ice. Family use to the noise this ice maker makes . Sounds like an old creaking door. And squeaks and howls.was told months back that they are just noisy. You would think a name brand would be of good quality. Should have bought extended warranty but thought would not need it. So stay away from this model.
Originally posted on frigidaire.com

No, I do not recommend this product

2 Stars

ice maker

Dodger17 11/27/2023

have had continuing issues with ice maker since delivery.Today the main board was replaced to keep the internal heater working that feed water to the ice maker. Item has been great accept for this continuing ice maker issue.
Originally posted on frigidaire.com

No, I do not recommend this product

 Incentivized Review

1 Stars

Worst customer service and worst refrigerator

R1929 11/23/2023

We bought Frigidaire refrigerator from a year and half and less than 6 months started to giving us problem and started to freeze everything lights are on and off and we can't put the temperature of the refrigerator ice not working we called the company many times eventually they send someone and he said he got the wrong part and he will comeback when he get from the company the right part and I never heard back from them I called many times and of the times they open a case and working on it now it's been a year and never solved my problem I felt that I'm being robbed paying a lot of money for something is not working and I thought it's a good brand. Called many many times and most of the times hanged up on me. I cried like a baby because I work so hard to buy it. I will never ever recommend this brand anymore to anyone.
Originally posted on frigidaire.com

No, I do not recommend this product

2 Stars

Terrible Refrigerator

richeyv 11/21/2023

I purchased a Frigidaire refrigerator, model FG4H2272UF, in May 22, 2020 from Lowes. It was delivered in May 30, 2020. I began having issues with the ice maker in April, 2022, when the ice maker stopped making ice. My efforts to fix the issue, both under my 3-year warranty, were successful. However, since April, 2022, I have had 4 more issues with the ice maker, and since my 3-year warranty expired in May, 2023, I've had to pay for repairs to the ice maker. Now, in November, 2023, both the ice maker and the freezer have gone out. Therefore, I am having a repairman come out to do ANOTHER repair. I am very disgusted with this refrigerator, having so many problems in 3 1/2 years, the first occurring when the refrigerator was only 2 years old. I would not recommend this product at all. Before purchasing this new Frigidaire, I had a Maytag refrigerator for 9 years, and NEVER had an issue with the ice maker. During that time I only had minor issues with the freezer, which were repaired. After moving, I gave this Maytag to my daughter, and as of this date, she STILL has had NO issues with the ice maker, nor the refrigerator or freezer. That's 12 years, and only had minor issues with the freezer.
Originally posted on frigidaire.com

No, I do not recommend this product

1 Stars

Money Pit

KenjiT 11/14/2023

In 18 months;Repair 1: Technician had to connect wires that were not connect in the factoryRepair 2: Replace compressor Repair 3: Replace Compressor (again)Never again a Fridgidaire product!
Originally posted on frigidaire.com

No, I do not recommend this product

1 Stars

BUYER BEWARE, DONT BY FRIGIDAIRE!!!

Cczonie 11/10/2023

Like many complaints on this site ours is no different. My husband and I bought a new Frigidaire Gallery refrigerator on 1-10-2022. The cost before the extended warranty was purchased was $2969.00. Then we purchased the 3 yr protection plan because the manufacture only warranted 1yr. We were happy with the refrigerator until 9-8-2023. The freezer and the fridge stopped cooling. We called the extended warranty company and they told us that we can pick from a list of repair/service companies. We chose Electrolux. They came out on 9-13-23 said the compressor was shot. Cost $1000 to fix. Then the fridge stopped cooling again on 10-11-2023. Another tech came out on 10-13-2023 and said this time its the valve assembly. He left and said he would order the parts needed. It is now 11-10-2023 and we have no working refigareator and no part in sight. We have tried many times talking to customer service/supervisors and all we have been told at this time is you may receive 40% of the original cost or wait for the part....the part is on back order and they say it should be here by 11-29-2023!!!NOT ACCEPTABLE. The fight for justice continues!!!
Originally posted on frigidaire.com

No, I do not recommend this product

1 Stars

So disappointed

Heidi O 10/27/2023

I have had this fridge for 3 years and am so upset with the quality of the appliance and the customer support. This is the loudest fridge I have ever heard. The repair people have been out numerous times and continuously tell me it™€™s normal. This is NOT normal. This was an expensive fridge and I wish Fridgidaire would stand by their products. I will never purchase another appliance from this company.
Originally posted on frigidaire.com

No, I do not recommend this product

1 Stars

SEALED SYSTEM FAILURE AT 3 YEARS

BillyBobBob 10/22/2023

Feedback on Frigidaire reliability. Frigidaire gallery refrigerator had a sealed system failure at 3 years. Cost to repair, could be $1800. Contacted Frigidaire and the best they could do was 20% off new parts. Way too early for a costly refrigerator repair. Poor customer service by Frigidaire. Will make one last effort to get Frigidaire to back their appliance ... if no luck, will purchase from different manufacturer. Would not recommend Frigidaire appliances.
Originally posted on frigidaire.com

No, I do not recommend this product

1 Stars

Don't buy this refrigerator

Unhappywithfrig 10/19/2023

This refrigerator has given us nothing but problems since we bought in 2019. It was loud from the start but when we called for service they said there was nothing wrong with it. Now it is dying and we are having to move our food to coolers or throw food away. Consider other brands and don't waste your money.
Originally posted on frigidaire.com

No, I do not recommend this product

1 Stars

Horrible noise several times a day

Howling fridge 10/10/2023

My 2022 Frigidaire Gallery refrigerator makes a horrible noise through the day everyday! I™€™ve had several repairs technicians look at it and each time they contact Frigidaire to find a solution. Each time the answer is the same- that are aware of the noise but it isn™€™t cause for concern. The ice maker evaporator valve isn™€™t closing quick enough which is causing the noise. I am told there is no fix for this issue - how about replacing it with a quiet refrigerator! SoI have a new, expensive refrigerator that makes a growling noise several times a day that can™€™t be fixed. Unacceptable Frigidaire. I have no other course than topost negative comments on every social media platform I can find so no one else has to live with a howling refrigerator.
Originally posted on frigidaire.com

No, I do not recommend this product

1 Stars

TRAD 10/9/2023

Based on my personal experience purchasing a new model FG4H2272UF and paying over $3,000, the refrigerator™€™s main parts broke down after 15 months and reaching out to the manufacture company ™€œElectrolux™€ was useless and hopeless. They provided no support or any customer service to fix the problem or realize the appliance was in no good working order when we bought it. They were uncooperative and continued to give me the run around when trying to locate someone to assist me and when I did reach someone, they just kept sending me to someone else, who never responded to my request. I will never trust this company or their product again.
Originally posted on frigidaire.com

No, I do not recommend this product

2 Stars

Ice maker is an epic failure

JanieP 9/27/2023

Unlike the insulation between the freezer drawers and the refrigerator part, the ice maker has poor insulation and is not self contained therefore it tries to freeze water for ice while freezing the inside wall of the refrigerator. Yet, instead of fixing it properly they just want you to continue to buy warranty. POOR design!!!
Originally posted on frigidaire.com

No, I do not recommend this product

1 Stars

Worst appliance ever

disappointedOwner 9/21/2023

This has to be the worst appliance I have ever purchased. After less than 2 years of ownership many of the plastic parts inside are cracking. The ice maker has been repaired 4 times and still continues to not work because the line freezes. The technicians who have attempted to repair it say that it is a known issue and a poor design.The refrigerator is also extremely noisy making all kinds or whirring and humming noises. Do not buy!
Originally posted on frigidaire.com

No, I do not recommend this product

1 Stars

DO NOT BUY

Lem A 9/8/2023

If I could give this Fridge a 0 start I would. We purchased this a year ago when it broke. It started with beeping sound saying that we have to reset the freezer because it is not staying cool. The beeping sound became more frequent and the feezer stopped cooling. We countacted fridgidaire and they sent a tech after a couple of days. The technician said that he needed to replace the panel. He then ordered the part from Frigidaire and we were charged $80 to order the replacement part. We made the follow up appt with the technician so he can come back to install the part. However, when he arrived at our house, he was looking for the replacement part which we never received. They never told us where they shipped the part, either frigidaire or the technician could not tell us what the status is for the part. Finally, after a painful back and forth with Frigidaire helpdesk, they finally told us that there is shortage with the part and that they cannot fulfill the order. We requested a refund which we never received. Overall, the experience was horrible. If I could avoid it, I would NEVER buy a FRIDGIDAIRE product ever again.
Originally posted on frigidaire.com

No, I do not recommend this product

 Incentivized Review

1 Stars

Do not buy

Bs4407 9/4/2023

Worst perches this Refregreater didn™€™t even last a year before having issues with the ice maker had it replaced twice and still didn™€™t work this design is horrible the seals keep leaking and now the second year the compressor has finally gone going to have to buy a new refrigerator and I won™€™t be buying a Frigidaire
Originally posted on frigidaire.com

No, I do not recommend this product

3 Stars

Disappointed

Swoopy 9/4/2023

I purchased this refrigerator 9/1/21 and had to call for service for the ice maker on 6/8/23 because it was not making ice and leaking water around the water filter and housing. I had just bought a new water filter from Frigidaire and replaced it. The service person took apart the back panel and found it was leaking between the filter and filter housing. He adjusted the filter and the leak stopped and the ice maker started working again. Now in September 2023 the ice maker stopped working again. I would not recommend this refrigerator to anyone. To fix this problem it will cost me around $450.00.
Originally posted on frigidaire.com

No, I do not recommend this product

1 Stars

1 year old $3,000 frig with non-functioning ice maker

hcleb 8/24/2023

Within a week of the year warranty expiring the ice maker quit making ice. I've had it repaired 3 times in a span of 6 months. Now on the 4th service call, Frigidaire has deemed the appliance unrepairable. Because of this design, I'm left with an 18-month-old frig that hasn't consistently made ice since a week out of warranty. Frigidaire will not replace since I did not have an extended warranty. Not surprised this model is "discontinued". I was offered a rebate to buy another refrigerator. Seriously!
Originally posted on frigidaire.com

No, I do not recommend this product

3 Stars

Disappointed broke at 15 months from purchase date

L B A 8/22/2023

Broke after 15 months from purchase date, did not expect this from FRIGIDAIRE,your 12 month warranty is not sufficient I purchased extended warranty from dealer having hard time repairing
Originally posted on frigidaire.com

No, I do not recommend this product

1 Stars

Worst refrigerator of all time

Chad Clary 8/21/2023

If you want a refrigerator that won't keep your food frozen, and will need constant repairs, then this fridge is for you. Frigidaire should be ashamed that this fridge stopped working after a year... Frigidaire should replace this refrigerator free of charge!
Originally posted on frigidaire.com

No, I do not recommend this product

1 Stars

Less than one star if possible.......

Frigidaireisabummer 8/11/2023

This has been the most frustrating appliance experience we've ever encountered. Absolutely love the design and matching stove and dishwasher. That's the end of the nice things I can say. Repeated issues with leaking ( through the new subfloor and into the basement, not a couple spoonfuls) freezer stops freezing followed by mid section and then fridge- just threw away fridge and freezer contents for the second time in 3 months as freezer is currently 57° and fridge is at 62°. And the soonest the warranty repair service company can LOOK at it is ten days away- not fix, mind you, but look at it, order more parts and then come back out after that...... I am thankful that this unit is now discontinued but leaving this review in hopes of saving others the stress and frustration that we have experienced if units are still being sold.......
Originally posted on frigidaire.com

No, I do not recommend this product

2 Stars

Rust and Pitting

Massini 7/31/2023

I really like the refrigerator and have always been a huge fan of Frigidaire appliances. Unfortunately, both handles le have started to rust after only 1.5 years. Also, the appliance is pitting under the right door handle.
Originally posted on frigidaire.com

No, I do not recommend this product

1 Stars

Refrigerator

GbJB 7/30/2023

My Refridgerator is only a year and half and anything I put on left side freezes, have not been able to get any help yet!
Originally posted on frigidaire.com

No, I do not recommend this product

 Incentivized Review

1 Stars

Beware of this product

scamps 7/25/2023

I recently purchased a Frigidaire appliance set from Best Buy. I purchased this set on boxing day of 2021, `1 year and 5 months later my refridgerator was deemed unrepairable by a Frigidaire repair man. Repair man said the compressor was no longer working and that he couldn't repair it, and that it should be replaced by the manufacturer. We were then surprised and incredibly disappointed to hear back from Frigidaire with a 40% rebate on a purchase of a new Frigidaire refridgerator. I can't express how hard this last month has been not having a refridgerator and trying to care for a 3 year old little girl. When you spend over $2500 on a refrigerator you expect it to be in working condition for longer then a year and half and this was not the case for me, I have also discovered I was not the only Frigidaire customer having these issues. I think the most disappointing and frustrating part of this whole case was the way this manufacturer turned their back on who they call a valued customer. I will never purchase anything from this brand again and I will make sure I spread the word the best I can about them.
Originally posted on frigidaire.com

No, I do not recommend this product

1 Stars

NOTHING BUT PROBLEMS

Disgusted once AGAIN 7/20/2023

I had the fridge a year 1/2 it quit. The fridge/freezer door had to be completely replaced a year ago. Now the freezer has QUIT AGAIN!!!
Originally posted on frigidaire.com

No, I do not recommend this product

 Incentivized Review

3 Stars

High hopes...dashed

Scott_in_VA 7/17/2023

I bought this Frigidaire to replace another brand that lasted 8 years, with the last two years expensively fighting to keep it cold. I had high hopes for this Frigidaire. It was cold and quiet and made me forget my previous issues. Until I got the dreaded "Hi Temp" freezer alert after only 3 years. I checked to make sure the coils were clean, but that didn't make any difference. The freezer crept up to 32 degrees, and I knew the end was nigh after researching many other Hi Temp freezer complaints. I started getting PTSD flashbacks of my previous refrigerator and constantly taking food out for service call after service call. I'm not going down that road again, so out it goes.I have a 29 year old fridge in the basement that runs perfectly and has never had service. I am starting to believe that manufacturers consider these new refrigerators disposable items.
Originally posted on frigidaire.com

No, I do not recommend this product

1 Stars

Nothing but problems in 2.5 yrs since purchasing this model

Matt A 75 7/14/2023

Purchased this model in December 2020 after much research and positive review. Since purchasing it has had to be replaced once just under warranty in Dec 2021 due to the freezer not working. Again had problems had June 2023 where it stopped cooling correctly and leaking water inside the unit. Had the problems identified and repaired only to have it fail again after a few weeks. In the 3 years I have this replaced once and repaired twice already and still not working correctly. Customer Service at Frigidaire was unable to help at all.
Originally posted on frigidaire.com

No, I do not recommend this product

1 Stars

Very disappointed

Shopping 7/11/2023

Our 2-1/2 year old Frigidaire Gallery freezer went out. Will cost half the price of refrigerator to repair. I will not replace with another Frigidaire.
Originally posted on frigidaire.com

No, I do not recommend this product

1 Stars

Counter depth refrigerator

Binks 7/7/2023

I have had this refrigerator for a short three years and the freezer stopped working. Repairman said the coolant is leaking and there is no way to fix it.I bought Frigidaire because of the name and thought it was reliable.I would never recommend this product to anyone. Three years and shopping for another refrigerator is very upsetting.
Originally posted on frigidaire.com

No, I do not recommend this product

1 Stars

Terrible Refrigerabor

Rippedoffin GA 6/27/2023

We paid $3000 for a Frigidaire Galley Refrigerator. After 18 months, it stopped working. The service repair said it would cost $2400 to repair. Frigidaire service will not even talk to us about it since it is over 12 months old. We will not ever purchase another Frigidaire appliance.
Originally posted on frigidaire.com

No, I do not recommend this product

1 Stars

Very disappointed in 13 month old refrigerator

Mary57tor 6/22/2023

We recently(May 2022) built a new house and bought all Frigidaire appliances for it. I am very sad to report that my refrigerator that is 13 months old has died. I had a repair service come out and they said the compressor is no good and the refrigerator was running extremely hot. I was advised not to leave it plugged in while I wait for parts and service. Unfortunately, that will take a couple of weeks, so I don't have a refrigerator in my house.
Originally posted on frigidaire.com

No, I do not recommend this product

 Incentivized Review

5 Stars

Year later very happy with purchase

Rile44 5/25/2023

Very happy with purchase - was worried about Ice freezing cubes issue frequent comments on reviews but we have not had any issues with the ice cubes getting stuck or freezing. A year later with change of required filters for air and water and everything working just fine.
Originally posted on frigidaire.com

Yes, I recommend this product

 Incentivized Review

1 Stars

Lemon

John126 5/9/2023

Do not but from this company. They do not stand behind their product. This refrigerator is a lemon. Sealed air system is bad on mine after 3 years. They usually offer a 5 year warranty for sealed air problems, but not with this model...probably because they new it was bad. So I either have to invest another $1,000 plus into a defective product or buy a new fridge. The customer service from this company is absolute garbage.
Originally posted on frigidaire.com

No, I do not recommend this product

1 Stars

Junk

LaskoBrandon 4/27/2023

Their products are garbage, and parts always seem to be on backorder. This product should be part of a class action lawsuit with all the known problems.
Originally posted on frigidaire.com

No, I do not recommend this product

 Incentivized Review

1 Stars

Will not stand behind their products - Poor Quality

Peabody144 4/25/2023

Purchased an entire kitchen, (5 Appliances), out of those 5, only one has worked properly. The refrigerator started having issues within the first couple of weeks, it was serviced several times but never did work correctly. This unit even undermined our kitchen floor due to "fan issues" that created a water leak. Frigidaire did not want to replace this unit after the initial year was up even though it had issues for that entire time. Luckily, the dealer was able to get a replacement unit. I will NEVER purchase another Frigidaire appliance!
Originally posted on frigidaire.com

No, I do not recommend this product

3 Stars

Nice Fridge/Bad Ice Maker

Sam012 4/23/2023

This was my dream fridge, UNTIL.....the ice maker is inside the refrigerator, not the freezer, therefore every time you open the fridge, you lose cold air and reduce the temperarature, which in turn reduces the ability to make ice. Now we're getting no ice at all. After two service calls and being told now that the ice maker is freezing solid, we've resorted to purchasing ice!! Not a good experience for paying just shy of $3,000 for a fridge!!!
Originally posted on frigidaire.com

No, I do not recommend this product

1 Stars

Terrible Appliance

coop1745 4/19/2023

I purchase this product less than 3 years ago and this refrigerator has been dead for 3 week due both the control board and UI board failure. The 1st set of replacement boards from Frigidaire were no good. Now the appliance repair company have been waiting over a week for Frigidaire to supply boards. Very disappointed we have had Frigidaire products for years, but this will be the last time
Originally posted on frigidaire.com

No, I do not recommend this product

1 Stars

Already broken 15 months in

StephB15 4/17/2023

Well, I was satisfied with my refrigerator until a month ago, my ice and water just stopped dispensing out of the blue. I had a technician come out and said the control board needed replaced. Well, come to find out the whole door actually needs replaced due to faulty wiring. This is a fridge that is only 15 months old that I spent a lot of money on. So, if you are wanting a product that will not last and a company that does not care that their products do not last, then by all means buy a Frigidaire. I hate writing negative reviews, but I am so sad and frustrated by my experience with Frigidaire and how their appliance did not last. In my opinion, it just is not acceptable that they are selling products like this.
Originally posted on frigidaire.com

No, I do not recommend this product

1 Stars

Avoid!!

ValerieP 4/16/2023

We inherited this French door Frigidaire Gallery when we purchased the home in 2019. The ice maker has completely quit working this time after being hit and miss for the last few years. Now, I am getting Sy and EF codes that won™€™t clear. This fridge has been the worst appliance I have ever owned. I have a 1970™€™s model in the garage that works great. So disappointing to read through the reviews to discover this is a common problem.
Originally posted on frigidaire.com

No, I do not recommend this product

1 Stars

Ice machine is horrible!!

MMD345 4/13/2023

I bought this appliance in late 2020 and have had nothing but trouble with the ice machine. The fan froze, the ice machine was totally replaced and I've had 2 line freezes. Although I had bought a service plan, but it doesn't help when they have to keep replacing a poorly designed machine. Wood floor is damaged due to water leaking as is an expensive boat model kit. Saw a class action law suit on other models ice machines, but not this one.
Originally posted on frigidaire.com

No, I do not recommend this product

1 Stars

Not your father's frigidaire...

Jim Maurer 4/6/2023

Bought the Gallery series French Door in 2021, maybe June? For the first time ever, we paid for the extended warranty and a good thing too. Ice maker quit (for the first of 4 times now) after three months. One of the big shelves broke within the same time period and the replacement was a downgrade from the original. A paper thin piece of plastic that held up a small shelf on the inside of a door ripped not long after and rendered the tiny shelf useless (to fix this requires a new door, $$$). The upper freezer drawer has been shedding wheels and small pieces of acrylic since early on and to this day continues to disintegrate bit by bit. Just yesterday, the front of one of the big produce drawers broke at one corner. We have a guy coming tomorrow to fix the ice maker again. We've replaced the $40.00 water filter half a dozen times but that does not fix anything anymore. We received a quote for 800.00 to fix what's wrong with it, not including 70.00/hr service fee...Needless to say, find something else, anything else. It truly does not deserve the Fridgidaire name.
Originally posted on frigidaire.com

No, I do not recommend this product

1 Stars

Are you kidding me?

Chris Saunders 3/30/2023

Why does the refrigerator in the garage (15 years old) work better than the on that is almost 2 years old? Technician was called in December and told us there were no issues ($175), even though the ice maker and freezer have not worked for months. An independent technician tells us there is a freon leak and the freezer needs mechanical parts need to be replaced. After requesting warranty service, I was told it would require an additional $150. For what, another tech to tell me nothing is wrong? Beyond ridiculous.
Originally posted on frigidaire.com

No, I do not recommend this product

1 Stars

3 Ice maker Failures in 3 months

The Big Box Saint 3/22/2023

Within 13 months we found water on our wooden kitchen floor due to the ice maker failing. The "mother board" was replaced. A month later the ice maker failed again & was replaced, the next month, (again water on our floor) it failed for the 3rd time. As an aside, I am managing the Appliance dept. at a Bog Box retailer (perhaps Frigidaire's largest customer" & given my experience it's difficult to sell my customers Frigidaire appliances!
Originally posted on frigidaire.com

No, I do not recommend this product

1 Stars

Piece of junk

Unsatisfieddude 3/17/2023

All of the drawers are cracked, the icemaker stopped working within six months, the refrigerator, no beeps, and the freezer temperature goes to 40°.
Originally posted on frigidaire.com

No, I do not recommend this product

1 Stars

Broken after 2yrs

Disappointed in STL 3/17/2023

First problem was replacement of control board, now need a new evaporator. Im into this 2 yr old refrige for another $1000. Waiting 2 months for parts on backorder. Contact with customer service was a long hold time, then disconnected. This was my first Frigidaire, may have to be my last.
Originally posted on frigidaire.com

No, I do not recommend this product

1 Stars

Ice maker dispenser does not work

Ant T 3/6/2023

We have had 4 service calls (less than 9 months old) for the ice maker that keeps freezing up. The service guys come out defrost but nothing more. The ice maker needs to be replaced. Having to dump ice or buy ice.
Originally posted on frigidaire.com

No, I do not recommend this product

4 Stars

Pretty Good

Xaii 3/6/2023

I love this refrigerator, it™€™s perfect for my family but the filters go out really quick. We barely use the ice and water since we have a separate Frigidaire ice ??
Originally posted on frigidaire.com

Yes, I recommend this product

 Incentivized Review

1 Stars

Faulty ice maker

Bleck1 3/1/2023

About a year after purchase ( July 2020 ) ice maker leaked through ice discharger chute. After 3 visits by a local appliance technician and an authorized Frigidaire technician, it was determined the ice maker had to be replaced, but with the same type ice maker. Latter technician indicated a replacement had to be installed, but he would turn off the ice maker. Technician was advised ice maker still operating, and effort to do so by owner following owner manual instructions also failed. Technician indicated he would "figure it out"; 2 text messages, phone call and 18 days later no response from technician. Chat agent said she would contact technician for follow up and advise of her effort. No word from chat agent 3 days later. Refrigerator works well otherwise.
Originally posted on frigidaire.com

No, I do not recommend this product

1 Stars

Recurrent problems

Eileen C 2/25/2023

We bought this model in February 2020 and the ice maker quit working after a couple of months. A technician came and replaced the temperature sensor in the ice maker which fixed the problem.... for ten days. Then it quit again and also we then also noticed a leak on the floor coming from under the refrigerator. The technician came back and removed a large chunk of ice from above the ice maker, which fixed the ice maker. He said that was a known problem with this model. He also had to order a valve to replace one that was leaking in the back of the refrigerator. We had to shut off the water to the refrigerator for a month to prevent more leaking while waiting for the part, so we had no ice and no water. r After the part arrived another technician came to replace it. That was about two weeks ago. The ice maker is working now, but our kitchen floor all around the refrigerator has been ruined. We can't replace it yet until we are sure our problems are resolved. We are tripping over raised boards. Today, my husband stepped on a piece of the floor next to the refrigerator that has been raised up due to water damage, and water seeped out from under it. It appears that our problems have not ended.
Originally posted on frigidaire.com

No, I do not recommend this product

1 Stars

Dangerous manufacture's defect that has damaged our home and prevents use as designed

Be sure to see photo 2/25/2023

My wife and I purchased this 21 CF model in summer 2020, beautiful but apparently has design flaws which have led to home damage and failure to function. Recently there has been an electric/burn smell, ice maker quit working and we have had water damage to our wood floor, the sub floor and the wall behind the unit. We have shut the water supply off to try to avoid an electrical issue with water contact. We have contacted the Call Center/Customer Engagement staff who have forwarded us to Risk Management, and Risk Management has sent us to back to Customer engagement at 1-800-374-4432, which is unable to take our call. Please escalate this up the corporate ladder so we can be restored and obtain a unit functions. Thank you.
Originally posted on frigidaire.com

No, I do not recommend this product

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