Welcome to our website! As we have the ability to list on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you are an American with a disability we are here to help you. Please call our disability services phone line at 720-772-3434 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for any American with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

Comments & Concerns Call: Presidents Hotline 1-866-598-0568

Our Leadership

Independently owned and operated

Appliance Factory has served Colorado for more than 25 years, carving a unique niche in a market typically held by big-box retailers. Its entrepreneurial culture and can-do approach stems from a strong and diverse leadership team. Since its 1986 founding, Appliance Factory has grown into the fourth-largest appliance-only retail store in the nation, employing more than 300 people in 15 stores throughout Colorado.

Chuck Ewing

Chuck Ewing, Founder and Chief Executive Officer

Chuck started Appliance Factory from his garage in 1985 and opened his first retail store in Denver in 1986. Over the last 30 years Appliance Factory has grown to be Colorado’s largest independent appliance dealer and the nation’s 28th largest appliance retailer with 16 locations across the state.

A fourth-generation Coloradan, Chuck’s entrepreneurial roots run deep in Colorado history. His great-great grandfather raised horses from his homestead in Fort Lupton to sell to Denver area settlers. Chuck carries his family legacy and takes great pride in giving Colorado consumer’s real savings for over three decades while employing over 500 Coloradoans.

In Chuck’s free time he is an avid musician and enjoys playing the guitar and piano as well as spending time with his wife Asia and his four daughters.

Learn more about Chuck's story on 9News

Kevin Drako

Kevin Drako, Chief Operating Officer

Kevin brings more than 11 years of leadership experience from large retail companies including the Florida-based Appliance Direct, Wilsons Leather, J. Baker and Software Etc. (now known as GameStop). After becoming Appliance Factory Outlet & Mattress’ first Chief Operating Officer in 2010, Kevin worked diligently to develop a corporate culture based on performance, community and accountability. His efforts from his first three years in the company resulted in 54 percent growth in sales. He aspires to continue his efforts to help the company expand in the Rocky Mountain region, and to develop the best customer service in the industry.

Kevin grew up in Spotswood, New Jersey. He’s called Colorado home for three years.

Dennis Kaw

Dennis Kaw, General Counsel

Dennis joined Appliance Factory Outlet as its first general counsel in 2010. He manages all in-house legal needs from the corporate office in Denver, and also develops strategies for corporate growth.

Dennis graduated from the University of Denver Sturm College of Law in 1998, and has past experience as a trial attorney in Denver and a U.S. Air Force Captain and prosecutor with the Judge Advocate General Corp. In 2012, he received the Best Corporate Counsel Rising Star Award from the Denver Business Journal.

Read more about Dennis in the Denver Business Journal

Dennis Kaw

Tom Mott, Director of Operations

Tom brings a wealth of knowledge and experience to Appliance Factory. He spent 16 years as an Operations Consultant managing budgets, staffing, setup and logistics for important events such as the PGA, NFL and Nascar.

Tom also worked for Federated Insurance as a Marketing Representative for 72 accounts across Colorado and received the Chairman’s Council Award, the highest award given for sales and service excellence.

Tom grew up in New York but has lived in Colorado for the past 11 years. In his spare time he enjoys spending time with his wife Catie and 2 children Liz and Tommy

Steve Carlson

Steve Carlson, CFO

A CPA with over twenty-five years of senior management experience, including CFO, Controllership, COO and CEO roles. Industries include retail, restaurants, manufacturing, construction equipment rental and equipment distribution.

Steve Carlson

Matt Coudayre, Director of Contract Appliance

Matt Coudayre began as a retail sales specialist for Appliance Factory & Mattress Kingdom before becoming a store manager. Matt now runs Appliance Factory's builder and luxury sales division, Contract Appliance.

Prior to joining Appliance Factory, Matt worked for a political consulting firm as a demographics consultant, advising campaigns on data-driven outreach efforts.

Matt grew up in Colorado, attended the University of Colorado, and has no plans to ever leave Colorado.

Steve Carlson

Hugh Tapson, Director of Multi-Family Sales

Holding a BBA Degree: from the University of the Witwatersrand, South Africa. Hugh has successfully completed, various internal and external management training programs, working his way up the ladder over the past twenty four years in various organizations.

Hugh has held positions as Director of Sales and Operations, Regional Procurement and Logistics Manager, Human Resources Training and Development Manager in large listed corporate retail and Wholesale companies namely: EDCON Pty Ltd, DAWN Manufacturing & Distribution Pty Ltd "Wholesale Hardware Distributors", and Metro Cash and Carry Wholesale Pty Ltd and Techtronic Industries Pty Ltd.

Hugh grew up in Kwazulu Natal - Amanzimtoti and moved to Johannesburg South Africa in the late seventies. He played Rugby until the age of 34. He was selected to attend provincial (State) try outs and received Honors (Letter) for Rugby in 1982. Hugh Moved to the US in 2011. For fun Hugh enjoys, fishing, camping, and hiking and is an avid Ice hockey supporter.

If you're a member of the media and would like more information on our brand, products and services, please contact:

Jason Duong, Marketing Manager Appliance Factory and Mattress Kingdom

For all other inquiries, please call 303-782-9000.